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SENIOR CLERK

Florida Jobs, Clewiston, FL, United States


Senior Clerk - 64031213

The Senior Clerk is responsible for general clerical and cashiering, and reception, at Hendry & Glades Counties Health Department (CHD). This position will float between LaBelle, Clewiston & Moore Haven as needed. Provides electronic file maintenance for Department of Health in Hendry & Glades Counties by sorting, scanning and filing documents in appropriate electronic Medical. This position is responsible for ensuring that confidential information and documents are secured and that departmental functions as it relates to privacy are accomplished in accordance with State and local policies and procedures. The position also provides back-up duties for other clerical positions. Providing clerical back up duties include working at the Hendry CHD Labelle location and the Glades CHD in Moore Haven as required. Position reports directly to the Operations & MGMT Consultant I SES and is headquartered at the CHD in LaBelle. Works independently at the front desk answering phones, directing incoming calls and messages to the appropriate party according to office policy. Greets clients and visitors in a prompt and pleasant manner, determines their needs and responds accordingly. Acts as an interpreter when needed. Cashiers' client services from super bill, collecting past due fees for services, reviewing client balance through the Health Management System (HMS) billing function. Identifies method of payment for service received (cash, bill to Medicaid, Medicare, Private Insurance, or other third-party payment sources). Provides the following clerical support: manage and routes e-mails; handles incoming calls when forwarded to the Front Desk; assists in organizing and arranging meetings, prepares agendas and minutes for same. Attends and participates in Quality Improvement Activities, In-service programs and staff meetings. Successfully completes annual DOH mandatory training as well as other assigned training courses within the specified timeframes. Assists in preparing medical files for storage or archiving on an annual basis. Keys, scans and/or verifies alpha-numeric data accurately and efficiently from hard-copy documents to a computer system. Copies, scans, sorts and files medical documents using the appropriate equipment. Participates in processing the closure of inactive medical records. Ensures upon cashiering that updates are accurate in HMS. The incumbent may be required to lift and maneuver boxes of records. Ensures that all hard copies are scanned and uploaded in HMS as applicable. Assists Senior Clerk and Supervisor in researching client records and documents. Supports Cashier in their responsibility for the maintenance, retrieval, and filing of confidential medical records. Assists Cashier in ensuring that all lab and medical information is also filed timely in medical records. Assists in processing medical record releases, reviewing for completeness prior to the release of confidential information. Handles all requests for record copies in a timely manner. Assists in the responsibility for inventory control of state and local forms. Acts as back up to Cashier in assisting professional staff coordinate schedule for clinics as necessary, including Family Planning, Maternity and working with the Ryan White Program. Functions as the clerical liaison with medical staff in serving clients. Performs other related duties as assigned, including assisting with incoming and outgoing mail, and the courier bag Serves as a backup to process outgoing and incoming US mail and packages, processes deliveries to the correct department. Report all problems immediately using the chain of commands.