Training Process Support Specialist
Equiliem, Minneapolis, MN, United States
Training Process Support Specialist
Increase your chances of an interview by reading the following overview of this role before making an application.
Plymouth, MN
Pay: $43.00 per hour
Job Summary
The Training Process Support Specialist is responsible for delivering technical training to customers on specialized software used for power system planning and analysis. This role focuses on facilitating engaging and effective learning experiences by translating complex technical concepts into clear, user-friendly instruction. The position supports customer enablement through virtual and in-person training sessions, ensuring users gain a strong understanding of both foundational and advanced system functionality. The role requires strong presentation skills, technical aptitude, and the ability to adapt training delivery to diverse audiences.
Job Responsibilities
Deliver virtual and in-person training sessions covering foundational and advanced software functionality
Facilitate hands-on exercises, labs, and real-world scenarios to reinforce learning and practical application
Translate complex electrical and power systems concepts into clear, learner-friendly instruction
Assess participant understanding during sessions and adjust delivery to meet varying skill levels
Collaborate with cross-functional teams to ensure training content aligns with current system capabilities and best practices
Gather and analyze learner feedback to improve training effectiveness and delivery methods
Maintain training readiness, including lab environments, datasets, and system configurations
Support the development of blended learning solutions, including self-paced and eLearning content
Stay current on product updates, industry standards, and utility best practices
Track and report training activities and outcomes as required
Job Requirements
Bachelor’s degree required; Engineering degree preferred
Alternatively, a Bachelor’s degree with a strong background in adult learning, instructional design, or workforce education
Minimum of 3 years of experience in training delivery, customer enablement, or a related role
Strong presentation and facilitation skills with the ability to teach technical concepts to diverse xywuqvp audiences
Familiarity with power systems concepts such as load flow, short circuit analysis, protection, reliability, and grounding
Ability to communicate complex technical information clearly and effectively
Experience supporting customer-facing training for technical or software-based solutions preferred
Strong organizational skills and ability to manage multiple priorities
Work Experience
At least 3 years of experience in technical training, customer enablement, or related field
Experience in power systems, utilities, or electrical engineering environments preferred
Prior experience supporting enterprise software implementations or training engagements is a plus
Increase your chances of an interview by reading the following overview of this role before making an application.
Plymouth, MN
Pay: $43.00 per hour
Job Summary
The Training Process Support Specialist is responsible for delivering technical training to customers on specialized software used for power system planning and analysis. This role focuses on facilitating engaging and effective learning experiences by translating complex technical concepts into clear, user-friendly instruction. The position supports customer enablement through virtual and in-person training sessions, ensuring users gain a strong understanding of both foundational and advanced system functionality. The role requires strong presentation skills, technical aptitude, and the ability to adapt training delivery to diverse audiences.
Job Responsibilities
Deliver virtual and in-person training sessions covering foundational and advanced software functionality
Facilitate hands-on exercises, labs, and real-world scenarios to reinforce learning and practical application
Translate complex electrical and power systems concepts into clear, learner-friendly instruction
Assess participant understanding during sessions and adjust delivery to meet varying skill levels
Collaborate with cross-functional teams to ensure training content aligns with current system capabilities and best practices
Gather and analyze learner feedback to improve training effectiveness and delivery methods
Maintain training readiness, including lab environments, datasets, and system configurations
Support the development of blended learning solutions, including self-paced and eLearning content
Stay current on product updates, industry standards, and utility best practices
Track and report training activities and outcomes as required
Job Requirements
Bachelor’s degree required; Engineering degree preferred
Alternatively, a Bachelor’s degree with a strong background in adult learning, instructional design, or workforce education
Minimum of 3 years of experience in training delivery, customer enablement, or a related role
Strong presentation and facilitation skills with the ability to teach technical concepts to diverse xywuqvp audiences
Familiarity with power systems concepts such as load flow, short circuit analysis, protection, reliability, and grounding
Ability to communicate complex technical information clearly and effectively
Experience supporting customer-facing training for technical or software-based solutions preferred
Strong organizational skills and ability to manage multiple priorities
Work Experience
At least 3 years of experience in technical training, customer enablement, or related field
Experience in power systems, utilities, or electrical engineering environments preferred
Prior experience supporting enterprise software implementations or training engagements is a plus