Residential Moving Coordinator
Alchemy Global Talent Solutions, San Antonio, TX, United States
We are hiring a detail-oriented Residential Moving Coordinator in San Antonio, TX to support day-to-day operations within the moving and relocation industry. This role blends coordination, customer service, and administrative responsibilities in a fast-paced environment. Ideal for candidates with household goods (HHG) experience, this position plays a key role in ensuring smooth residential move execution and accurate documentation.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
Key Responsibilities:
Act as the primary point of contact for residential customers, drivers, and agents throughout the relocation process
Coordinate household goods (HHG) moves from booking through final delivery
Monitor shipments and proactively communicate updates to customers
Prepare and manage all move-related documentation in line with industry standards
Maintain accurate shipment records and update internal systems in real time
Schedule crews, packing services, and transportation logistics efficiently
Ensure compliance with company policies and relocation industry regulations
Support billing processes including invoices, charges, and documentation accuracy
Maintain organized digital and physical filing systems for all move records
Assist with operational reporting including weekly and monthly updates
Collaborate with dispatch, warehouse, and operations teams to ensure seamless service delivery
Provide administrative and customer support as needed in a high-volume environment xywuqvp
Key Skills & Experience:
Experience in the moving and relocation industry (HHG required)
Background in coordination, customer service, or administrative roles
Strong organizational and multitasking skills in a fast-paced setting
Excellent communication and customer service abilities
High attention to detail with accurate data entry skills
Proficiency in Microsoft Office and ability to learn new systems quickly
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
Key Responsibilities:
Act as the primary point of contact for residential customers, drivers, and agents throughout the relocation process
Coordinate household goods (HHG) moves from booking through final delivery
Monitor shipments and proactively communicate updates to customers
Prepare and manage all move-related documentation in line with industry standards
Maintain accurate shipment records and update internal systems in real time
Schedule crews, packing services, and transportation logistics efficiently
Ensure compliance with company policies and relocation industry regulations
Support billing processes including invoices, charges, and documentation accuracy
Maintain organized digital and physical filing systems for all move records
Assist with operational reporting including weekly and monthly updates
Collaborate with dispatch, warehouse, and operations teams to ensure seamless service delivery
Provide administrative and customer support as needed in a high-volume environment xywuqvp
Key Skills & Experience:
Experience in the moving and relocation industry (HHG required)
Background in coordination, customer service, or administrative roles
Strong organizational and multitasking skills in a fast-paced setting
Excellent communication and customer service abilities
High attention to detail with accurate data entry skills
Proficiency in Microsoft Office and ability to learn new systems quickly