Office Admin Assistant
Medicalincs, Silver Spring, MD, United States
Office Administrator / Assistant
We are searching for an Office Administrator / Assistant to join our team. The Office Administrator /Assistant will serve as a trusted administrative support including office management, scheduling, and other administrative activities. This position is an in-office position and reports to the Director of Resource Management & Compliance.
Responsibilities
General Admin duties:
Greet and screen callers and visitors and direct them to the appropriate person or area
Answer & manage general incoming calls to the firm on company phone lines - listening to voicemails and following up as needed
Managing company online faxing
Handle admin & program-related mailings (Scanning, filing, & mailing)
Handle supplies and the delivery of the company equipment
Work with Resource Director to make company office purchases as needed
Create, read, analyze, file, retrieve and organize organizational documents, invoices, and orders
Prepare monthly calendars, reports, and invoices
Organize, reserve, and oversee conference room assignments.
Coordinate lunches and dinners with business clients as directed
General office upkeep
Employee Onboarding / Ongoing / Offboarding Support:
Facilitate Employee Email, Laptop, and Access
Ordering employee business card, and employee ID cards
Support with offboarding admin tasks
Support employees by following up with IT
Serve as support on payroll support activities
Scheduling for a few Providers:
Schedule, confirm, and reschedule appointments for our group of therapists.
Report scheduling concerns to Program Director / Resource Mgt Director
Other duties as assigned.
Requirements
Bachelor's degree in a relevant field; preferably healthcare
Proven work experience as an Office Assistant or Administrator (with scheduling experience).
Previous experience in a doctor's office preferred.
Knowledge & Proficiency in Microsoft Office Suite
Excellent verbal and written communication skills; must be a people person
Very responsive & good problem-solving abilities
Knowledge of basic office equipment such as copiers, fax machines, and printers
Organizational skills and the ability to multitask are essential, as are self-motivation, critical thinking skills, and decision-making skills
Having a working knowledge of Medicalincs HR platform (Bamboo HR) - preferred
Reliable transportation needed; 5 days a week in-person at our Silver Spring, MD office
Other duties may change at any time with reasonable notice. Moderate degree of mental/visual stress involved. Concentrated periods of time spent using PC keyboard and viewing monitor. Will work some weekends, evenings or early hours to accommodate member needs.
About Medicalincs: Medicalincs is a renowned healthcare business & clinical management services firm that supports health organizations to improve organizational performance by providing less expensive, human-centered, integrated, managed care solutions. We have significantly improved health outcomes, cost savings and return on investment for our clients. Medicalincs launched in 2017, and we are located at Silver Spring, Maryland and serve the Maryland, District of Columbia, Virginia, and other States.
Our Mission: At Medicalincs, our mission is to link silos in the healthcare system -- to achieve the most cost-effective, high quality, and continually improved care delivery that preserves & saves lives!
Our Philosophy: To make a difference, you need to be THICKE - Trusted, Hearty, Innovative, Committed, Kaizen & Equitable!
We are searching for an Office Administrator / Assistant to join our team. The Office Administrator /Assistant will serve as a trusted administrative support including office management, scheduling, and other administrative activities. This position is an in-office position and reports to the Director of Resource Management & Compliance.
Responsibilities
General Admin duties:
Greet and screen callers and visitors and direct them to the appropriate person or area
Answer & manage general incoming calls to the firm on company phone lines - listening to voicemails and following up as needed
Managing company online faxing
Handle admin & program-related mailings (Scanning, filing, & mailing)
Handle supplies and the delivery of the company equipment
Work with Resource Director to make company office purchases as needed
Create, read, analyze, file, retrieve and organize organizational documents, invoices, and orders
Prepare monthly calendars, reports, and invoices
Organize, reserve, and oversee conference room assignments.
Coordinate lunches and dinners with business clients as directed
General office upkeep
Employee Onboarding / Ongoing / Offboarding Support:
Facilitate Employee Email, Laptop, and Access
Ordering employee business card, and employee ID cards
Support with offboarding admin tasks
Support employees by following up with IT
Serve as support on payroll support activities
Scheduling for a few Providers:
Schedule, confirm, and reschedule appointments for our group of therapists.
Report scheduling concerns to Program Director / Resource Mgt Director
Other duties as assigned.
Requirements
Bachelor's degree in a relevant field; preferably healthcare
Proven work experience as an Office Assistant or Administrator (with scheduling experience).
Previous experience in a doctor's office preferred.
Knowledge & Proficiency in Microsoft Office Suite
Excellent verbal and written communication skills; must be a people person
Very responsive & good problem-solving abilities
Knowledge of basic office equipment such as copiers, fax machines, and printers
Organizational skills and the ability to multitask are essential, as are self-motivation, critical thinking skills, and decision-making skills
Having a working knowledge of Medicalincs HR platform (Bamboo HR) - preferred
Reliable transportation needed; 5 days a week in-person at our Silver Spring, MD office
Other duties may change at any time with reasonable notice. Moderate degree of mental/visual stress involved. Concentrated periods of time spent using PC keyboard and viewing monitor. Will work some weekends, evenings or early hours to accommodate member needs.
About Medicalincs: Medicalincs is a renowned healthcare business & clinical management services firm that supports health organizations to improve organizational performance by providing less expensive, human-centered, integrated, managed care solutions. We have significantly improved health outcomes, cost savings and return on investment for our clients. Medicalincs launched in 2017, and we are located at Silver Spring, Maryland and serve the Maryland, District of Columbia, Virginia, and other States.
Our Mission: At Medicalincs, our mission is to link silos in the healthcare system -- to achieve the most cost-effective, high quality, and continually improved care delivery that preserves & saves lives!
Our Philosophy: To make a difference, you need to be THICKE - Trusted, Hearty, Innovative, Committed, Kaizen & Equitable!