Alpine Coaster Staff
Northgate Resorts, Bostic, NC, United States
Alpine Coaster Staff
Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests memories that will last a lifetime! We don't do this as individuals, but as a passionate team that cares about making a difference in our guests' lives. We endeavor to be a highly effective, lean, and fast-moving organization. The Alpine Coaster Staff is responsible for providing an epic guest experience and ensuring all safety and operating procedures are met. This role will be focused on fantastic customer service and providing a fun-filled environment for all ages. This is a seasonal, full-time position and reports to the Assistant General Manager.
Duties & Responsibilities
Assists with loading and unloading customers in a friendly and courteous manner
Startup/Shut down of the coaster
Ensuring all alpine coaster safety requirements are met
Positive attitude to make guests excited about their ride
Must react well in stressful and emergency situations
Responsible for overseeing daily and periodic course operations
Other Essential Duties
Collaborates with park management teams
Responds to guest inquiries
Participates in other projects and activities as assigned
Education/Training/Experience
Excellent verbal communication skills required
Customer service, hospitality, or leadership experience preferred
Qualifications/Requirements
Excellent communication, customer service, and problem-solving skills
Strong attention to detail, speed, and accuracy
Ability to multi-task and work in a fast-paced environment
Strong work ethic and a positive attitude
Ability to work flexible schedule, including nights, weekends and holidays
Ability to follow instructions and be a part of a team
Ability to work with minimal supervision
Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
Essential Physical Demands
Able to lift up to 20 lbs
Must be able to remain in a stationary position
Regularly move throughout the park
Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.
Constant outdoor exposure to elements and weather
Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E-Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests memories that will last a lifetime! We don't do this as individuals, but as a passionate team that cares about making a difference in our guests' lives. We endeavor to be a highly effective, lean, and fast-moving organization. The Alpine Coaster Staff is responsible for providing an epic guest experience and ensuring all safety and operating procedures are met. This role will be focused on fantastic customer service and providing a fun-filled environment for all ages. This is a seasonal, full-time position and reports to the Assistant General Manager.
Duties & Responsibilities
Assists with loading and unloading customers in a friendly and courteous manner
Startup/Shut down of the coaster
Ensuring all alpine coaster safety requirements are met
Positive attitude to make guests excited about their ride
Must react well in stressful and emergency situations
Responsible for overseeing daily and periodic course operations
Other Essential Duties
Collaborates with park management teams
Responds to guest inquiries
Participates in other projects and activities as assigned
Education/Training/Experience
Excellent verbal communication skills required
Customer service, hospitality, or leadership experience preferred
Qualifications/Requirements
Excellent communication, customer service, and problem-solving skills
Strong attention to detail, speed, and accuracy
Ability to multi-task and work in a fast-paced environment
Strong work ethic and a positive attitude
Ability to work flexible schedule, including nights, weekends and holidays
Ability to follow instructions and be a part of a team
Ability to work with minimal supervision
Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
Essential Physical Demands
Able to lift up to 20 lbs
Must be able to remain in a stationary position
Regularly move throughout the park
Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.
Constant outdoor exposure to elements and weather
Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate is also a proud participant of the E-Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.