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Staff Product Manager, Field Service Industry Workflows (Mid-Market)

Intuit, Mountain View, CA, United States


Staff Product Manager for Field Service

As the Staff Product Manager for Field Service within Intuit Enterprise Suite (IES), you will own the end-to-end financial workflows for mid-market field service companies. Your mission is to deeply understand how these businesses operate - from job costing and dispatch to billing, payroll, inventory, and cash flow - and transform those workflows into an AI-native financial system that works the way they do.
You are accountable for solving the real-world financial Jobs-to-Be-Done of field service operators, technicians, finance leaders, and owners. You will map their workflows end-to-end, identify friction and fragmentation, and design intelligent, autonomous experiences that proactively manage their financial operations.
You will move beyond an accounting tool to build a system of action and intelligence, one that embeds AI directly into industry-specific workflows to automate decisions, surface insights, and drive confident outcomes in real time.
End-to-End Ownership

Reimagine Workflows: Map and redesign the financial lifecycle of field servicefrom job costing and project accounting to inventory and payrollinto a seamless, automated experience.
Cultivate Industry Empathy: Deeply understand the friction points for mid-market Owners, CFOs, and Dispatchers to build solutions that solve their specific 'hair-on-fire' problems.
Architect AI-Native Industry Solutions

Automate Intelligence: Embed AI directly into workflows for anomaly detection, margin analysis, and cash flow forecasting, shifting the user from data entry to decision-making.
Deploy Autonomous Agents: Design agents that proactively manage working capital and financial risk, ensuring AI augments human judgment with high-confidence, transparent recommendations.
Blend Operational and Financial Clarity

Unify the Tech Stack: Connect operational data (dispatch, labor utilization, CRM) with financial systems to ensure real-time visibility into job profitability.
Eliminate Reconciliation: Design 'workflow-first' experiences that reduce manual data syncing and close the gap between the field and the back office.
Lead Strategy & Drive Outcomes

Define the Industry Roadmap: Own the field service strategy within IES, balancing foundational ERP needs with high-value industry differentiators.
Measure Business Impact: Move beyond feature shipping to drive measurable customer success (reducing DSO [Days Sales Outstanding], expanding margins, and eliminating revenue leakage).
Simplify Time-to-Value: Redefine the onboarding experience with industry-aware configurations that systems to how customers actually run their crews and jobs.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 180,500- 244,000
Southern California $ 169,000- 229,000