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Senior Technical Account Manager

Delta Electronics (Americas), Austin, TX, United States


Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, weve been leading the way in high-efficiency power and thermal management solutions. Today, were driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV charging, renewable energy, and intelligent buildings.
Delta is powering the AI age with cutting-edge infrastructure solutions for hyperscale and edge data centers. Our high-efficiency power systems, thermal management, and intelligent monitoring technologies help the worlds largest data operators achieve peak performance and sustainability. Join us to help build the backbone of tomorrows digital world.
The Cooling Sr. Account Manager is responsible for managing the assigned key OEM / ODM customers cooling business, including meeting or exceeding budgets and growth targets, working with internal & external teams to achieve the total region goals and objectives, and doing Sales Management on an as-needed basis to ensure entire Sales team is operating efficiently to demonstrate Deltas capabilities as a total thermal solution provider.
Develop strong knowledge of market, accounts, competition, and industry trends and utilize that in the creation of Thermal Sales Strategy
Develop a Key Account Strategy to achieve or exceed annual goals, metrics and expectations globally
Responsible for new cooling solution/product RFQ and cost/price negotiation.
Manage thermal/cooling project plans including ensuring production supply and stocks are maintained properly & in accordance with company requirements
Monitor, analyze, and drive sales metrics and results.
Responsible for arranging R&D meetings and hosting factory visits for customers in Delta Group.
Ensure customer issues are resolved through the escalation process timely.
Foster a culture of teamwork and information sharing with Product AMs as well as PJMs
Key Competencies/Behaviors/Strengths
Professional Selling Skills - Both large account management and new account development
Develop and Maintain Customer relationships
Highly motivated self-starter with exceptional communication and negotiation skills
Self-driven and results oriented
Ability to work under pressure and to maintain deadlines
Ability to adapt to Deltas unique and dynamic culture
Skills Needed for position:
8+ years of sales and program management experiences.
Fluent English communication skills and exceptional negotiation skills.
Demonstrated success at developing and communicating a clear strategic vision and effectively executing through selling process.
Ability to work with and manage by influence a large diverse sales team to close complex sales opportunities.
Possessing the drive and persistence to overcome obstacles are paramount to success in this position.
Bachelors Degree required, Masters preferred
Strong Microsoft Outlook, Word, Excel, Power Point, and effective presentation skills