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Warehouse Supervisor - Bilingual mandarin (Orlando)

JD.COM, Orlando, FL, United States


Position: 3PL Warehouse Supervisor
Pay Range: $56,000
Location: Orlando, FL

Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What began as a bold idea in China has grown into a global business serving more than 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings JD.com’s trusted products to customers worldwide. You’ll join teams that work across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, giving you the chance to learn from (and contribute to) global projects from day one

Learn more about who we are and what we do: https://corporate.jd.com/

About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

As a

Warehouse Supervisor

at JD Logistics, you’ll lead and manage daily warehouse operations in our busy Orlando, FL. distribution center. You’ll be responsible for ensuring operational efficiency, accurate order fulfillment, and maintaining safety and quality standards. This is a hands-on leadership role ideal for individuals who enjoy problem-solving, leading teams, and driving results in a fast-paced environment.

What You’ll Do:
Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping
Ensure timely and accurate execution of customer orders
Monitor productivity, adjust workflows, and address bottlenecks
Supervise a team of warehouse associates; train, coach, and mentor team members
Allocate labor and assign tasks to meet operational goals
Conduct cycle counts and inventory audits to maintain accuracy
Monitor quality control and escalate product/order discrepancies
Enforce adherence to all warehouse safety protocols and company SOPs
Promote a clean, organized, and safe work environment
Communicate shift updates, challenges, and results to Warehouse Manager
Collaborate with internal teams and clients to troubleshoot operational issues
About You:
3+ years experience in a warehouse, distribution, or 3PL environment
At least 1 year in a lead or supervisory role
Strong knowledge of warehouse operations and safety procedures
Familiarity with WMS or inventory systems preferred
Bilingual in Mandarin Required