Corporate Benefits Manager (Reno)
Atlantis Casino Resort Spa, Reno, NV, United States
Monarch Casino & Resort, Inc. (MCRI), a publicly traded company, has a career opportunity for a proven professional to serve as Corporate Benefits Manager. As the parent company of both Atlantis Casino Resort Spa in Reno, NV and Monarch Casino Resort Spa in Black Hawk, CO, MCRI operates two premier gaming and hospitality destinations renowned for excellence.
Atlantis Casino Resort Spa has been recognized by Forbes as one of America’s Best Mid-Size Employers and earns a Four-Star Spa rating from Forbes Travel Guide. It holds the prestigious AAA Four Diamond designation, achieved by less than five percent of nearly 31,000 AAA-approved properties. Atlantis Steakhouse and Bistro Napa are recommended by Forbes Travel Guide, consistently receive top TripAdvisor ratings, and have earned Wine Spectator’s Award of Excellence every year since 2000. Atlantis pioneered northern Nevada’s first organics recycling, single-stream recycling, and biodiesel fuel recycling programs, securing a top Four Green Globes rating from the Green Building Initiative (GBI) for leadership in water, energy, and environmental efficiency.
Monarch Casino Resort Spa is the only casino resort in Black Hawk with multiple restaurants that have earned Wine Spectator’s Awards of Excellence for 2025. Monarch has been recognized as a 2025 TripAdvisor Travelers’ Choice Award winner, while its Monarch Rewards program ranked #3 nationally in Newsweek Readers’ Choice Awards for delivering exceptional value in dining, luxury stays, and spa experiences. Spa Monarch is nominated for USA Today’s 10Best Readers’ Choice Awards among the nation’s top hotel spas, underscoring its commitment to world-class hospitality and guest satisfaction.
Together, these properties exemplify industry leadership in gaming, dining, sustainability, and guest experiences, offering an exceptional environment for career growth.
Job Description
Title: Corporate Benefits Manager
FLSA Status: Exempt
Reports to: Corporate Director of Benefits
Responsibilities :
Performs research and analysis and provides recommendations to enhance benefit program effectiveness.
Creates and implements Wellness programs and initiatives to engage Team Members in healthy choices and effective benefit utilization management.
Acts as liaison with various insurance carriers/brokers and fosters effective relationships with client representatives. Reviews contracts, determines cost effectiveness, and makes recommendations on plan design for company-sponsored group benefit programs. Maintains benefit related vendor and contract files.
Coordinates with the Risk team to coordinate any leave or injury status report, including return to work initiatives.
Oversees the administration of 401k plan.
In addition to the Benefits staff, serves as a contact for Atlantis Casino Resort Spa and Monarch Casino Black Hawk Team Members regarding group health plan enrollments and answers questions related to health plan benefits. Strives to ensure team member understanding of benefit programs by regularly communicating with team members/dependents as situations arise.
Responsible for return to work initiatives for Team Members on FMLA and LOA. Provides recommendations and guidance to management on return to work strategies. Approves LOA cases.
Coordinates annual open enrollment meetings and processes. Plans and organizes semi-annual Wellness Events.
Oversees operational and transactional tasks required to administer employee benefits and COBRA enrollment, including claims resolution, monthly vendor billing, preparing invoices for payment, and processing all status and enrollment changes using vendor websites and internal database systems. Resolves invoice and billing discrepancies with vendor representatives.
Prepares and maintains monthly Team Member eligibility reports, status changes and terminations.
Oversees the Leave of Absence administrative function.
Leads administration for the benefits platform.Provides back-up support to the Human Resources functions, including ADAAA compliance.
Performs other incidental and related duties as required and assigned.
Ensures compliance with ERISA, ACA, HIPPA, COBRA and other state and federal regulations
Other duties as assigned.
TECHNICAL/PROFESSIONAL KNOWLEDGE
(Knowledge/Skills, Education, and Experience)
Ability to establish and maintain effective relationships with Department Managers, Team Members, and the general public
Knowledge of the principles and practices of Benefits Administration and Human Resource functions
Ability to present facts and recommendations effectively in oral and written form
Must be computer proficient, with strong knowledge of MS Office products. and HRIS administration
Workday experience and knowledge preferred
Demonstrates original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work and creating efficiencies
Develops innovative approaches and ideas. Presents ideas and information in a manner that gets others' attention
Displays willingness to make decisions. Exhibits sound and reasonable judgment. Supports and explains reasoning for decisions. Includes appropriate people in decision-making process (specifically HR Department and Payroll Management). Makes timely decisions
Minimum of 5 years’ experience in Human Resources & Benefits Administration function
Minimum of 2 years supervisory experience
Bilingual in English/Spanish helpful
DESIRED COMPETENCIES
Ethics
- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values.
Leadership
- Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
Written Communication
- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Problem Solving
- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Strategic Thinking
- Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Judgment
- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing
- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
WORK ENVIRONMENT
The incumbent in this position works on-site at the casino and interfaces with external/internal customers, Team Members, and vendors on a regular basis. The position’s work schedule varies and may include Saturday/Sunday and evening work depending on the needs of the operation.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
All Team Members of the Company are considered to be at will. As such, any team member may terminate his employment at any time, with or without cause, as may the Company.
Atlantis Casino Resort Spa has been recognized by Forbes as one of America’s Best Mid-Size Employers and earns a Four-Star Spa rating from Forbes Travel Guide. It holds the prestigious AAA Four Diamond designation, achieved by less than five percent of nearly 31,000 AAA-approved properties. Atlantis Steakhouse and Bistro Napa are recommended by Forbes Travel Guide, consistently receive top TripAdvisor ratings, and have earned Wine Spectator’s Award of Excellence every year since 2000. Atlantis pioneered northern Nevada’s first organics recycling, single-stream recycling, and biodiesel fuel recycling programs, securing a top Four Green Globes rating from the Green Building Initiative (GBI) for leadership in water, energy, and environmental efficiency.
Monarch Casino Resort Spa is the only casino resort in Black Hawk with multiple restaurants that have earned Wine Spectator’s Awards of Excellence for 2025. Monarch has been recognized as a 2025 TripAdvisor Travelers’ Choice Award winner, while its Monarch Rewards program ranked #3 nationally in Newsweek Readers’ Choice Awards for delivering exceptional value in dining, luxury stays, and spa experiences. Spa Monarch is nominated for USA Today’s 10Best Readers’ Choice Awards among the nation’s top hotel spas, underscoring its commitment to world-class hospitality and guest satisfaction.
Together, these properties exemplify industry leadership in gaming, dining, sustainability, and guest experiences, offering an exceptional environment for career growth.
Job Description
Title: Corporate Benefits Manager
FLSA Status: Exempt
Reports to: Corporate Director of Benefits
Responsibilities :
Performs research and analysis and provides recommendations to enhance benefit program effectiveness.
Creates and implements Wellness programs and initiatives to engage Team Members in healthy choices and effective benefit utilization management.
Acts as liaison with various insurance carriers/brokers and fosters effective relationships with client representatives. Reviews contracts, determines cost effectiveness, and makes recommendations on plan design for company-sponsored group benefit programs. Maintains benefit related vendor and contract files.
Coordinates with the Risk team to coordinate any leave or injury status report, including return to work initiatives.
Oversees the administration of 401k plan.
In addition to the Benefits staff, serves as a contact for Atlantis Casino Resort Spa and Monarch Casino Black Hawk Team Members regarding group health plan enrollments and answers questions related to health plan benefits. Strives to ensure team member understanding of benefit programs by regularly communicating with team members/dependents as situations arise.
Responsible for return to work initiatives for Team Members on FMLA and LOA. Provides recommendations and guidance to management on return to work strategies. Approves LOA cases.
Coordinates annual open enrollment meetings and processes. Plans and organizes semi-annual Wellness Events.
Oversees operational and transactional tasks required to administer employee benefits and COBRA enrollment, including claims resolution, monthly vendor billing, preparing invoices for payment, and processing all status and enrollment changes using vendor websites and internal database systems. Resolves invoice and billing discrepancies with vendor representatives.
Prepares and maintains monthly Team Member eligibility reports, status changes and terminations.
Oversees the Leave of Absence administrative function.
Leads administration for the benefits platform.Provides back-up support to the Human Resources functions, including ADAAA compliance.
Performs other incidental and related duties as required and assigned.
Ensures compliance with ERISA, ACA, HIPPA, COBRA and other state and federal regulations
Other duties as assigned.
TECHNICAL/PROFESSIONAL KNOWLEDGE
(Knowledge/Skills, Education, and Experience)
Ability to establish and maintain effective relationships with Department Managers, Team Members, and the general public
Knowledge of the principles and practices of Benefits Administration and Human Resource functions
Ability to present facts and recommendations effectively in oral and written form
Must be computer proficient, with strong knowledge of MS Office products. and HRIS administration
Workday experience and knowledge preferred
Demonstrates original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work and creating efficiencies
Develops innovative approaches and ideas. Presents ideas and information in a manner that gets others' attention
Displays willingness to make decisions. Exhibits sound and reasonable judgment. Supports and explains reasoning for decisions. Includes appropriate people in decision-making process (specifically HR Department and Payroll Management). Makes timely decisions
Minimum of 5 years’ experience in Human Resources & Benefits Administration function
Minimum of 2 years supervisory experience
Bilingual in English/Spanish helpful
DESIRED COMPETENCIES
Ethics
- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values.
Leadership
- Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
Written Communication
- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Problem Solving
- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Strategic Thinking
- Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Judgment
- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing
- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
WORK ENVIRONMENT
The incumbent in this position works on-site at the casino and interfaces with external/internal customers, Team Members, and vendors on a regular basis. The position’s work schedule varies and may include Saturday/Sunday and evening work depending on the needs of the operation.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
All Team Members of the Company are considered to be at will. As such, any team member may terminate his employment at any time, with or without cause, as may the Company.