Audio/Visual Operations Manager
Atlantis Casino Resort Spa, Reno, NV, United States
At
Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Come join Team Atlantis! The AV Manager will be responsible for the operations and supervision of the AV Team. Performs day to day AV support operations in addition to managing the AV team. The AV team is responsible for all Audio and Video technology in the property – Conventions, Hotel, Casino, and Spa.
Responsibilities
Leads the team by example as a lead AV tech
Works with upper management to develop plans, forecasts, and budgets for the I.T. department
Creates and manages escalation procedures and ensures service levels are maintained
Documents, tracks, and monitors problems to ensure resolution in a timely manner
Identifies, researches, and resolves complex technical problems
Develops AV tech schedules, prioritizes projects, support calls and resources for installation and support
Collaborates with management to develop standards
Conducts and reports on research and procurement of relevant technology
Creates and manages procedures
Documents and trains on all work performed
Prepares progressive reports for all work performed
Works with AV Team to install, configure, and troubleshoot servers, applications, equipment and systems.
Trains new AV techs on all systems and provides first line of support for questions
Ensure all work complies with company policies, procedures, standards and conventions
Follow and maintain proper safety practices
Other duties as assigned my management.
While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Qualifications
Must be at least 21 years old
Must be able to obtain a Nevada Gaming license
Must obtain OSHA 30 certification in the first 90 days
5+ years supervisory experience
6+ years’ experience with audio, video, control systems and Technology
Able to prioritize and get projects done in a demanding environment
Experience installing audio-visual, teleconferencing, corporate video, control systems, low voltage, voice/data cabling, structured cabling, fiber optic, or related systems strongly preferred
Must be able to stand, kneel and crouch for long periods of time, climb ladders and scaffolding, lift in excess of 50 pounds, work in high places, and work in small cramped places
Ability to work long periods on their feet
***MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
Benefits
Comprehensive benefits (medical, dental, vision, supplemental coverage)
401K retirement savings plan + discretionary match
Education Tuition Reimbursement Program
Paid Vacation
Holiday Pay
Weekly Resort Prizes
Career Development and Training Workshops
FREE daily meal
Internal Advancement
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
#J-18808-Ljbffr
Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Come join Team Atlantis! The AV Manager will be responsible for the operations and supervision of the AV Team. Performs day to day AV support operations in addition to managing the AV team. The AV team is responsible for all Audio and Video technology in the property – Conventions, Hotel, Casino, and Spa.
Responsibilities
Leads the team by example as a lead AV tech
Works with upper management to develop plans, forecasts, and budgets for the I.T. department
Creates and manages escalation procedures and ensures service levels are maintained
Documents, tracks, and monitors problems to ensure resolution in a timely manner
Identifies, researches, and resolves complex technical problems
Develops AV tech schedules, prioritizes projects, support calls and resources for installation and support
Collaborates with management to develop standards
Conducts and reports on research and procurement of relevant technology
Creates and manages procedures
Documents and trains on all work performed
Prepares progressive reports for all work performed
Works with AV Team to install, configure, and troubleshoot servers, applications, equipment and systems.
Trains new AV techs on all systems and provides first line of support for questions
Ensure all work complies with company policies, procedures, standards and conventions
Follow and maintain proper safety practices
Other duties as assigned my management.
While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Qualifications
Must be at least 21 years old
Must be able to obtain a Nevada Gaming license
Must obtain OSHA 30 certification in the first 90 days
5+ years supervisory experience
6+ years’ experience with audio, video, control systems and Technology
Able to prioritize and get projects done in a demanding environment
Experience installing audio-visual, teleconferencing, corporate video, control systems, low voltage, voice/data cabling, structured cabling, fiber optic, or related systems strongly preferred
Must be able to stand, kneel and crouch for long periods of time, climb ladders and scaffolding, lift in excess of 50 pounds, work in high places, and work in small cramped places
Ability to work long periods on their feet
***MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
Benefits
Comprehensive benefits (medical, dental, vision, supplemental coverage)
401K retirement savings plan + discretionary match
Education Tuition Reimbursement Program
Paid Vacation
Holiday Pay
Weekly Resort Prizes
Career Development and Training Workshops
FREE daily meal
Internal Advancement
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
#J-18808-Ljbffr