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Business Office Manager/ Billing Liaison

Cascades Healthcare, Hemingford, NE, United States


Office Manager (Full-Time)
Hemingford Care Center - Hemingford, Nebraska

Step into a role where your organization, communication, and financial expertise directly support quality resident care. At Hemingford Care Center, you'll be part of a team that values integrity, accountability, and meaningful outcomes-for both residents and staff.

Why Join Us?
We're a people-focused skilled nursing facility committed to helping residents regain independence and transition safely to the next level of care. Here, your work behind the scenes plays a key role in creating a smooth, supportive experience for residents and their families.

What You'll Do

Manage facility collections, including private pay, copays, and share of cost

Work directly with residents and families to collect payments and answer billing questions

Set up and monitor payment plans when needed

Ensure insurance information is accurate and updated in a timely manner

Support new admissions by verifying insurance coverage and eligibility

Communicate clearly about billing timelines to avoid surprises for residents

Collaborate with internal teams to maintain accurate financial records

What We Offer

Medical, dental, and vision insurance

401(k) with employer match

Generous paid time off (up to 16 days annually)

Company-paid life insurance

What You Bring

At least 1 year of business office or collections experience (healthcare setting preferred)

Knowledge of Medicare, Medicaid, HMO, and Hospice billing

Experience with accounts payable/receivable is a plus

Familiarity with PointClickCare is preferred

High school diploma or equivalent

Strong communication skills and a solutions-focused mindset

If you're someone who takes ownership, communicates with clarity, and wants to contribute to a team that truly supports one another, this is a great opportunity to grow your career in healthcare administration.

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