Logistics Coordinator - Arizona

## DescriptionQuicksilver Express Courier is an on-demand delivery company looking to hire a full time Logistics Coordinator. This is not a call center position.If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you!***MUST be reliable!******MUST be a team player!*****Logistics Coordinator Responsibilities:*** Understand and use mapping programs and internal applications to accurately and efficiently assign work to drivers in multiple types of vehicles, based on location, delivery time frames, vehicle specifications & current workload* Coordinate multiple (15-20+) drivers simultaneously to complete 50-100+ expedited deliveries per workday; planning pre-determined routes and accommodating route changes as needed* Continually analyze drivers and deliveries as situations change; provide alternative options for when plan A is disrupted.* Maintain compliance with all DOT regulations, Hours of Service Guidelines, including monitoring of Drivers Logs using ELD software.* Provide accurate and professional customer service.* Incoming order entry via phone, email, or web.* Outbound calls to customers with delivery status.* Provide problem resolution for customers and drivers.* Accurate and complete documentation of any and all issues.* Coach new drivers as part of their on-the-job training, providing additional instruction and guidance## Requirements* High school diploma/GED required* Strong knowledge of the metro and surrounding areas* Transportation Dispatch experience in freight industry* Knowledge of applicable transportation regulations and laws* Excellent organizational and time management skills* Superior communication skills to quickly relay concise, detailed information to drivers, customers and fellow office team members.* Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion.* Background experience in a customer service environment with problem resolution skills
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