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Registered Client Associate/Client Associate

RBC, Westminster, MD, United States


What is the opportunity?
Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and clients. As a Client Associate/Registered Client Associate, you will become a trusted resource to our clients, advisors, and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client‑first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence in a fast‑paced, professional and collaborative environment.

What will you do?

Build and maintain professional relationships with clients by assisting them and answering account questions.

Take initiative to handle account inquiries and customer needs and, where appropriate, escalate to financial advisors.

Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about items needed.

Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires, and ACH’s in a timely manner.

Maintain confidentiality in accordance with RBC’s Code of Conduct.

What do you need to succeed?
Must‑have

Bachelor’s degree or job‑related experience.

Strong soft skills including verbal and written communication, people, organizational, and client‑service skills.

Attention to detail coupled with a mindset of how you can make advisors more efficient and effective.

Series 7 and 66 (or 63/65) licenses, or the willingness to obtain licensed within 12 months of hire.

Ability to adapt to a rapidly changing business and technology environment.

Nice‑to‑have

Current FINRA registrations.

Financial services experience.

What's in it for you?

A comprehensive Total Rewards Program including competitive compensation, a 401(k) program with company‑matching contributions, health, dental, vision, life, disability insurance, and paid‑time off.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high‑performing team.

Opportunities to do challenging work.

Opportunities to build close relationships with clients.

Salary range: Client Associate $40,000 – $66,000; Registered Client Associate $49,500 – $77,000. Additional discretionary variable compensation is available based on business performance and individual goals.

Job Skills: Customer Service; Data Entry; Data Gathering and Analysis; Desktop Tools; Group Problem Solving; Interpersonal Relationships; Knowledge Organization; Teamwork; Time Management; Word Processing Software.

Location: 15 South Cranberry Road, Westminster, United States of America.

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