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Accounts Receivable - Deductions Coordinator

S. Martinelli & Company, Watsonville, CA, United States


Company Overview
Since 1868, the Martinelli family has been producing award-winning apple juice. Located in the cool California Central Coast, the fertile Pajaro Valley produces the most flavorful apple varieties in the world. Since winning its first gold medal in 1890, Martinelli’s has received more than fifty gold medals for product excellence. Distribution of Martinelli’s Gold Medal® products now extends to every state in the U.S. and globally.

Job Summary
The Accounts Receivable – Deductions Coordinator is primarily responsible for identifying, researching, processing, and resolving customer short payments, claims and deductions. This includes preparing and posting deductions-related entries in the deduction management system, as well as creating, preparing, and updating deductions reporting, and having an overall understanding of customer deductions.

Job Functions

Source deduction backup via customer portals, collaboration with sales manager, brokers, and/or other applicable parties

Analyze deduction backup to determine the deduction reason and classify the expense by type

Evaluate the validity of deductions with regard to whether they were planned or otherwise allowed

Process deductions within the deduction management platform in a timely and accurate manner

Create and submit disputes for invalid deductions via customer portals, brokers, and/or other applicable parties depending on the customer

Escalate unresolved deductions with regional sales managers and/or brokers

Analyze deductions while maintaining an active understanding of current deduction activity

Prepare and support the preparation of reports utilized for tracking and reviewing unprocessed deductions, disputes, and ad hoc accounts receivable reporting

Support efficient deduction resolutions by professionally dialoging with brokers, sales managers, and other applicable parties

Identify trends and assist in implementing process improvements

Proactively communicate challenges and resolve delays in sourcing data

Perform tasks, analysis, special projects, and other duties as directed by the finance management

Job Qualifications

Two years of experience in AR-Cash processing with increasing responsibilities

One year of experience in AR-Deduction processing with increasing responsibilities

One year of experience with SAP or other full-scale enterprise resource management software in a high-volume invoice environment

Business, finance, or accounting associate degree

Preferred Qualifications (Not Required)

Experience in food manufacturing or agricultural goods processing industry

Experience with decision-support systems including Domo and Adaptive Insights

Experience with a deduction management platform, such as BluePlanner by UpClear

Knowledge, Skills, And Ability

Professional curiosity and ability to investigate and resolve variances, technical impediments, and other challenges with support

Ability to prepare, interpret and communicate information verbally and with digital tools including spreadsheets and business intelligence applications to financial and non-financial parties

Ability to follow-through tasks to resolution, self-resolving variances to the extent possible, while timely communicating with management when obstacles prevent a task from being completed without support

Be a team player with strong interpersonal and communication skills including strong internal drive, ethics, conscientiousness, diplomacy, flexibility, and dependability

Ability to work in a fast-paced environment, to prioritize tasks, meet multiple deadlines and ensure that work is accomplished in the time frames required

Strong analytic and problem-solving skills

Ability to clearly communicate financial activity to non-financial parties

Ability to respect confidential matters by exercising individual discretion

Strong Microsoft Office skills, including Outlook and Excel (Pivot Tables, Index/Match, and similar efficiency tools)

Strong arithmetic skills

Excellent verbal, written, and interpersonal communication skills

Strong understanding of the accounts payable process

Strategic knowledge of how accounts payable impacts other areas of the company’s financial activity

Ability to type by touch at 55 words per minute

Ability to ten-key by touch at 8,000 keystrokes per hour

Strong attention to detail

Ability to work cross-functionally with various team members across the company

Physical Demands and Working Environment

Ability to pass a background check and drug screen

Ability to stand and/or sit in front of and operate a computer for extended periods of time

Benefits
Upon meeting eligibility requirements, the Company offers the following: health insurance coverage, LTD, 401(k) profit share contributions, paid sick leave, paid vacation leave, and eight (8) paid holidays per year. Eligible employees may also make 401(k) elective deferral contributions and may elect a co-pay plan for health insurance coverage for eligible dependents.

Disclaimer
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and other duties as assigned.

Equal Employment Opportunity Statement
S. Martinelli & Company is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Pay Range
$24.51/hr . to $33.17/hr.

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