Group and Catering Coordinator
Soleoto, Florida, NY, United States
WE ARE
Solé Miami is a recently renovated, full‑service hotel featuring 222 guestrooms and condos. Here, guests enjoy the popular BALEENkitchen, a bar, beach access and pool service. We are excited to welcome a new Group and Catering Coordinator to our Sunny Isles staff.
OUR CULTURE | Individual Distinction, Collective Soul
People who best fit our culture are hard‑working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. Solé Miami is part of Noble House Hotels & Resorts: a curated collection of 25+ unique hotels around the Americas, distinctly unique in location and soul.
A day in the life.
The Group & Catering Coordinator supports the Sales Department by providing administrative, operational, and client service support for group room blocks, meetings, and catering events. This role serves as a key liaison between Senior Group & Catering Sales Manager & Conference Services Manager, clients, and hotel operations to ensure accurate communication, seamless execution, and a high level of guest satisfaction from contract to event completion.
The coordinator assists with contract administration, maintains accurate group and event details in hotel sales and catering systems, prepares proposals and event documentation, and supports pre‑ and post‑event processes. Success in this role requires strong organizational skills, attention to detail, excellent communication, and a service‑oriented mindset in a fast‑paced hospitality environment.
Key Responsibilities
Provide administrative and operational support to the Senior Group & Catering Sales Manager and Conference Services Manager for group room blocks, meetings, and catered events
Assist with the coordination of group and catering business from contract execution through event completion
Prepare and distribute proposals, contracts, resumes, and event documentation in a timely and accurate manner
Create, update, and maintain group and catering details in the hotel’s sales and catering systems (e.g., Delphi, Opera, Salesforce)
Ensure all group room blocks, event details, pricing, concessions, and billing instructions are accurately entered and updated
Track cut‑off dates, deposits, payments, and rooming lists, communicating deadlines clearly to clients and internal teams
Maintain organized and compliant digital and physical files for all assigned accounts
Prepare and distribute Banquet Event Orders (BEOs), group resumes, and internal event communications
Coordinate with Banquets, Catering, Front Office, Housekeeping, AV, and Accounting to ensure accurate event execution
Attend and/or support pre‑convention, pre‑event, and operational meetings as needed
Communicate changes, updates, and last‑minute revisions clearly and promptly
Serve as a point of contact for clients for administrative and logistical inquiries
Provide professional, service‑oriented communication with clients to support a positive planning experience
Respond promptly to client requests, questions, and concerns, escalating issues as appropriate
Support site inspections, client visits, and familiarization tours when required
Assist with sales reports, forecasts, and performance tracking
Support sales initiatives including lead distribution, follow‑up, and account organization
Help identify opportunities for upselling, cross‑selling, and service enhancements
Provide post‑event support including billing accuracy and documentation reconciliation
Ensure compliance with hotel policies, brand standards, and sales procedures
Maintain confidentiality of client, financial, and proprietary information
Consistently demonstrate attention to detail to support accuracy and operational excellence
Manage calendars, correspondence, and internal communications for the Sales team
Support department organization, workflow efficiency, and deadline management
Assist with special projects or initiatives as assigned by Sales leadership
Requirements
1–3 years of experience in hotel sales, catering, event coordination, front office, or administrative support preferred
Previous experience supporting group business, meetings, or banquets strongly preferred
Working knowledge of hotel sales and catering systems such as Delphi, Opera, Salesforce, or similar platforms preferred
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to prepare and maintain contracts, Banquet Event Orders (BEOs), group resumes, and proposals
Strong data entry skills with high attention to accuracy and detail
Familiarity with hotel operations including Rooms, Catering/Banquets, Front Office, and Accounting is a plus
Benefits
Health Benefits Package: Medical/Dental/Vision/EAP
Supplemental benefits to select such as Short‑Term disability, Life Insurance, AD&D and Pet Insurance
401k plan— with employer match after one year of employment
Paid days off— holidays/personal/vacation/sick
On‑Demand Pay – Your Pay before Payday
Parking
Team Member/Family/Friend restaurant and hotel discounts within Noble House Hotels & Resorts (nationwide)
Career growth opportunities and recognition programs
Educational Assistance Program
At Solé Miami, we take pride in supporting our initiatives toward Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
#J-18808-Ljbffr
Solé Miami is a recently renovated, full‑service hotel featuring 222 guestrooms and condos. Here, guests enjoy the popular BALEENkitchen, a bar, beach access and pool service. We are excited to welcome a new Group and Catering Coordinator to our Sunny Isles staff.
OUR CULTURE | Individual Distinction, Collective Soul
People who best fit our culture are hard‑working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. Solé Miami is part of Noble House Hotels & Resorts: a curated collection of 25+ unique hotels around the Americas, distinctly unique in location and soul.
A day in the life.
The Group & Catering Coordinator supports the Sales Department by providing administrative, operational, and client service support for group room blocks, meetings, and catering events. This role serves as a key liaison between Senior Group & Catering Sales Manager & Conference Services Manager, clients, and hotel operations to ensure accurate communication, seamless execution, and a high level of guest satisfaction from contract to event completion.
The coordinator assists with contract administration, maintains accurate group and event details in hotel sales and catering systems, prepares proposals and event documentation, and supports pre‑ and post‑event processes. Success in this role requires strong organizational skills, attention to detail, excellent communication, and a service‑oriented mindset in a fast‑paced hospitality environment.
Key Responsibilities
Provide administrative and operational support to the Senior Group & Catering Sales Manager and Conference Services Manager for group room blocks, meetings, and catered events
Assist with the coordination of group and catering business from contract execution through event completion
Prepare and distribute proposals, contracts, resumes, and event documentation in a timely and accurate manner
Create, update, and maintain group and catering details in the hotel’s sales and catering systems (e.g., Delphi, Opera, Salesforce)
Ensure all group room blocks, event details, pricing, concessions, and billing instructions are accurately entered and updated
Track cut‑off dates, deposits, payments, and rooming lists, communicating deadlines clearly to clients and internal teams
Maintain organized and compliant digital and physical files for all assigned accounts
Prepare and distribute Banquet Event Orders (BEOs), group resumes, and internal event communications
Coordinate with Banquets, Catering, Front Office, Housekeeping, AV, and Accounting to ensure accurate event execution
Attend and/or support pre‑convention, pre‑event, and operational meetings as needed
Communicate changes, updates, and last‑minute revisions clearly and promptly
Serve as a point of contact for clients for administrative and logistical inquiries
Provide professional, service‑oriented communication with clients to support a positive planning experience
Respond promptly to client requests, questions, and concerns, escalating issues as appropriate
Support site inspections, client visits, and familiarization tours when required
Assist with sales reports, forecasts, and performance tracking
Support sales initiatives including lead distribution, follow‑up, and account organization
Help identify opportunities for upselling, cross‑selling, and service enhancements
Provide post‑event support including billing accuracy and documentation reconciliation
Ensure compliance with hotel policies, brand standards, and sales procedures
Maintain confidentiality of client, financial, and proprietary information
Consistently demonstrate attention to detail to support accuracy and operational excellence
Manage calendars, correspondence, and internal communications for the Sales team
Support department organization, workflow efficiency, and deadline management
Assist with special projects or initiatives as assigned by Sales leadership
Requirements
1–3 years of experience in hotel sales, catering, event coordination, front office, or administrative support preferred
Previous experience supporting group business, meetings, or banquets strongly preferred
Working knowledge of hotel sales and catering systems such as Delphi, Opera, Salesforce, or similar platforms preferred
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to prepare and maintain contracts, Banquet Event Orders (BEOs), group resumes, and proposals
Strong data entry skills with high attention to accuracy and detail
Familiarity with hotel operations including Rooms, Catering/Banquets, Front Office, and Accounting is a plus
Benefits
Health Benefits Package: Medical/Dental/Vision/EAP
Supplemental benefits to select such as Short‑Term disability, Life Insurance, AD&D and Pet Insurance
401k plan— with employer match after one year of employment
Paid days off— holidays/personal/vacation/sick
On‑Demand Pay – Your Pay before Payday
Parking
Team Member/Family/Friend restaurant and hotel discounts within Noble House Hotels & Resorts (nationwide)
Career growth opportunities and recognition programs
Educational Assistance Program
At Solé Miami, we take pride in supporting our initiatives toward Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
#J-18808-Ljbffr