Network Maintenance Technician
Blue Stream Fiber, Florida, NY, United States
Department: Field Operations. Employment Type: Full Time. Location: Coral Springs, Florida. Workplace type: Onsite. Reporting To: Network Maintenance Supervisor.
Key Responsibilities
Troubleshoot and repair fiber, trunk and distribution problems associated with power levels, RF, AC and DC on the forward and reverse plant.
Perform preventative maintenance of power supplies, plant electronics and physical plant components.
Participate in performing 24-hour FCC Proof of Performance Test.
Perform routine balancing, alignment and adjustment of plant equipment used to amplify and process signals, including but not limited to fiber nodes, trunk amps, power supplies and plant distribution amps.
Repair signal leakage and participate in the system’s ongoing CLI monitoring/repair program.
Perform the duties of a Service Technician when needed, to troubleshoot and repair customer cable or high‑speed internet services from plant distribution amplifier/line extender to the applicable customer premises equipment (CPE) (e.g., TV set, cable modem, set‑top converter, DVR, etc.) for residential and/or commercial dwellings, including the repair, replacement, installation of aerial & underground drops, interior wiring, splitters, mini‑amps, connectors and drop splices.
Participate in scheduled on‑call (stand‑by) duties for providing technical repair and system maintenance during non‑business hours, working weekends and overtime as requested by supervisor to meet the needs of the company and customers.
Maintain daily records, logs, receipts, and other necessary documents.
Maintain a clean, secure and properly stocked assigned company vehicle.
Perform all assigned duties in compliance with company policies, specifications and applicable regulations such as OSHA, FCC, NEC and local ordinances.
Provide customer feedback, promote & sell company services, and maintain an appropriate and professional image with the community through appearance and demeanor.
Perform other duties as assigned/requested by supervisor to achieve company goals and objectives.
Knowledge of appropriate testing equipment (e.g., spectrum analyzer, signal level meters, TDRs, cable line toners, ohm meters, CLI detection meters, etc.).
Knowledge of the National Electric Code and National Electrical Safety Code.
Ability to perform all splicing and equipment configuration on different coaxial cable sizes and on fiber optic.
Ability to read and comprehend system design prints.
Skills, Knowledge & Expertise
High School Diploma/GED or equivalent experience.
Minimum of 3 years as CATV Service Tech or related technical experience.
Knowledge of appropriate testing equipment (e.g., spectrum analyzer, signal level meters, TDRs, cable line toners, ohm meters, CLI detection meters, etc.).
Knowledge of the National Electric Code and National Electrical Safety Code.
Analytical skills that allow for accurate data comparisons.
Demonstrated ability to manage time and prioritize projects to meet deadlines.
Strong written and verbal communication skills to effectively relate data to coworkers.
Excellent critical thinking skills to help solve business problems and make decisions.
Tendency to pay close attention to small details that could impact results.
General knowledge of business operations, objectives, strategies, processes and information technology.
Job Benefits
Medical, Dental and Vision
PTO & Holidays
401K + Match
Life Insurance
FSA & HSA
Short Term/Long Term Disability
Legal Plan Support & EAP
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Key Responsibilities
Troubleshoot and repair fiber, trunk and distribution problems associated with power levels, RF, AC and DC on the forward and reverse plant.
Perform preventative maintenance of power supplies, plant electronics and physical plant components.
Participate in performing 24-hour FCC Proof of Performance Test.
Perform routine balancing, alignment and adjustment of plant equipment used to amplify and process signals, including but not limited to fiber nodes, trunk amps, power supplies and plant distribution amps.
Repair signal leakage and participate in the system’s ongoing CLI monitoring/repair program.
Perform the duties of a Service Technician when needed, to troubleshoot and repair customer cable or high‑speed internet services from plant distribution amplifier/line extender to the applicable customer premises equipment (CPE) (e.g., TV set, cable modem, set‑top converter, DVR, etc.) for residential and/or commercial dwellings, including the repair, replacement, installation of aerial & underground drops, interior wiring, splitters, mini‑amps, connectors and drop splices.
Participate in scheduled on‑call (stand‑by) duties for providing technical repair and system maintenance during non‑business hours, working weekends and overtime as requested by supervisor to meet the needs of the company and customers.
Maintain daily records, logs, receipts, and other necessary documents.
Maintain a clean, secure and properly stocked assigned company vehicle.
Perform all assigned duties in compliance with company policies, specifications and applicable regulations such as OSHA, FCC, NEC and local ordinances.
Provide customer feedback, promote & sell company services, and maintain an appropriate and professional image with the community through appearance and demeanor.
Perform other duties as assigned/requested by supervisor to achieve company goals and objectives.
Knowledge of appropriate testing equipment (e.g., spectrum analyzer, signal level meters, TDRs, cable line toners, ohm meters, CLI detection meters, etc.).
Knowledge of the National Electric Code and National Electrical Safety Code.
Ability to perform all splicing and equipment configuration on different coaxial cable sizes and on fiber optic.
Ability to read and comprehend system design prints.
Skills, Knowledge & Expertise
High School Diploma/GED or equivalent experience.
Minimum of 3 years as CATV Service Tech or related technical experience.
Knowledge of appropriate testing equipment (e.g., spectrum analyzer, signal level meters, TDRs, cable line toners, ohm meters, CLI detection meters, etc.).
Knowledge of the National Electric Code and National Electrical Safety Code.
Analytical skills that allow for accurate data comparisons.
Demonstrated ability to manage time and prioritize projects to meet deadlines.
Strong written and verbal communication skills to effectively relate data to coworkers.
Excellent critical thinking skills to help solve business problems and make decisions.
Tendency to pay close attention to small details that could impact results.
General knowledge of business operations, objectives, strategies, processes and information technology.
Job Benefits
Medical, Dental and Vision
PTO & Holidays
401K + Match
Life Insurance
FSA & HSA
Short Term/Long Term Disability
Legal Plan Support & EAP
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