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Assistant Manager, Food & Beverage, Madisons

VERA Security, Inc., Highlands, NC, United States


Full-time
Department: Food & Beverages

Company Description
What are we working to accomplish?

We are the premier lifestyle and hospitality provider delivering personalized experiences in the inspiring setting of the Blue Ridge Mountains. Through our commitment to excellence, value, and genuine service, we create memories for generations to come.

What We Do?

We improve people’s lives by creating an environment of genuine care and comfort where people can relax, rejuvenate, and reconnect. Whether you live, work, or play here, You Are Family.

Job Description
The Assistant Food & Beverage Manager oversees all aspects of the F&B operations and all itsservices. This is including set-up of each meal period, service of outlets, creation of concepts andinnovating the department while focusing on detail, quality and customer service. The Assistant Food & Beverage Manager is also responsible for all aspects of supervision of restaurant staff. The Assistant Food & Beverage Manager will report to the Food and Beverage Manager.

Responsibilities

Achievement of budgeted food sales, beverage sales and labor costs

Overseeing annual/quarterly inventory projects and ensuring your budget requests are

submitted on time

Completion/Supervision of Payroll & Tips in an accurate and timely fashion

Schedule staff as necessary to ensure adequate and consistent levels of service

Inspects table, place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, and attractive

Maintaining the Hotel Bar control policies, in accordance with State laws

Following of proper purchasing and requisitioning procedures

Maintain records for equipment inventory’s, monthly stock inventory, labor cost, food cost etc.

Development and maintenance of all department control procedures

Development and maintenance of department training manual

Liaise on an on-going basis with your Restaurant manager to ensure all client needs and requirements will be me

Ensure you are on the floor touching tables during services

Co-ordinate the general housekeeping of the restaurant, public areas, kitchen, storage areas, entrances, etc.

Manage staff training and development

Qualifications

A degree in hospitality or business management is desired

Previous supervisory experience is desired

Knowledge of food and beverage operations and preparation is desired

Excellent communication and guest relation skills in English

The ability to work well with a large group of people in a team environment

Must be able to work well in stressful, high-pressure situations including the ability to

handle guest complaints and disputes and resolve them to satisfactory results

Must maintain composure and objectivity under pressure

Must be effective at listening to, understanding and clarifying concerns and issues raised

by team members and guests

Must have the ability to work a flexible schedule including nights, days, weekends and holidays

Additional Information
All your information will be kept confidential according to EEO guidelines.

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