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Cafe Supervisor

Workstream, Providence, RI, United States


Perks of the job

Potential earning up to

$18

per hour

TIPS!!

We have generous customers!

Free

coffee, donuts, and an Employee Meal during shift

Opportunity

for growth and advancement

Paid

time off

Supplemental

income

opportunities

Management training

program to those interested and qualified

We offer great perks to employees, averaging 30 hours per week, that will keep you running back to work with Dan’s Management Co.

Full-time employees may qualify for medical, dental, vision, 401(k) matching, life insurance, discounted tuition, college savings 529 plans, mortgage program and more.

Job Description
P.M. Supervisors are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards, deliver great guest service and prepare the store for end of day closure. They set goals, provide job assignments, and motivate others providing timely feedback.

Responsibilities

Strong guest focus - greets and serves guests while providing excellent customer service.

Anticipates and understands guest needs and strives to exceed expectations.

Delegates tasks, maintains quality and quantity of all products during shifts.

Welcome and assist in training of new crew members.

Properly handle customer complaints, resolve guest issues quickly and with a sense of urgency.

Follows direction, works well and interacts with others respectfully with a team approach.

Maintains clean workstations, guest areas, and exterior as needed.

Operates coffee, sandwich, ovens and other equipment to prepare, package and deliver menu items.

POS transactions include entering orders and collecting payment with accuracy.

Performs additional functions (essential or otherwise) which may be assigned as needed.

Operational Standards

Comply with all restaurant's brand and franchisee policies and procedures.

Follow safety, food safety and sanitation guidelines; comply with all applicable laws.

Skills and Qualifications

Fluent in English

Capable of counting money and making change

Must be a minimum of 18 years of age and have reliable transportation.

Nights, weekends and holiday are required.

EEO Statement
Dan’s Management is committed to fostering a diverse and inclusive employee community. As an Equal Opportunity Employer, Dan’s Management Co considers applicants for employment without regard to and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.

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