Transfer Advisor
Morgan State University, Washington, District of Columbia, United States
Posting Summary
Job Title Transfer Advisor Division Division of Enrollment Management & Student Success Department Office of Transfer Student Programming Work Status Full Time Position Category Staff FLSA Exempt Pay Range Exempt Salary Range $60,000 / year Fund Source Federal/Grant Job Summary
The Transfer Advisor serves as a key advocate and strategic partner for transfer students, supporting their successful transition and integration to Morgan State University. This role provides comprehensive advising services to prospective and enrolled transfer students through a developmental and proactive advising approach grounded in the Connected Advising framework. The Transfer Advisor builds meaningful, mutually growth-fostering relationships with students while providing guidance on academic requirements, career planning, transfer articulation, and institutional policies and procedures.
The Transfer Advisor maintains systematic contact with advisees through technology platforms, coordinates with internal and external partners, and actively participates in recruitment and retention initiatives. This position requires expertise in transfer student success, relationship-building competencies, and the ability to navigate complex transfer credit evaluations and articulation agreements.
Job Duties
Student Advising and Support (40%)
Provide individual academic advising to transfer students using developmental and proactive advising approaches that foster mutually growth-fostering relationships
Meet with prospective transfer students to discuss course selection at their home institution and provide pre-matriculation advising both on-campus, at area community colleges, and virtually
Facilitate smooth enrollment transitions by providing initial advisement, course registration assistance, and general orientation information to incoming transfer students
Assist students in understanding degree requirements, academic policies, transfer credit evaluation, and progress toward degree completion
Support students with academic planning, course selection, and career exploration aligned with their educational goals and identified strengths
Utilize advising technologies (DegreeWorks, Schedule Planner, EAB Navigate 360, TES) to monitor academic progress, prepare reports, and document all advising interactions
Maintain systematic and frequent contact with advisees through multiple communication channels and early alert systems
Refer students to specialized campus resources for comprehensive counseling, financial aid, disability services, tutoring, career development, and wellness support to minimize transfer shock
Implement appreciative advising techniques to help students identify strengths, set goals, and develop action plans for academic success
Partnership Development and Collaboration (25%)
Serve as an information resource and strategic liaison to the Community College Partnership Manager regarding current and prospective MOU and articulation agreement partners
Maintain knowledge of transfer articulation agreements, state transfer policies, Maryland ARTSYS system, and institutional transfer requirements
Build and sustain intentional relationships with advisors, faculty, and staff at community college partner institutions
Collaborate with university schools, colleges, and division stakeholders to develop communication strategies and enhance visibility of transfer student services
Coordinate with the Office of Admissions, Office of the Registrar, School/College Transfer Coordinators, and department chairs regarding transfer student cohorts and credit evaluations
Foster partnerships with faculty advisors to ensure seamless advising transitions when transfer students meet departmental advising criteria
Student Engagement and Leadership (20%)
Serve as advisor for the Morgan Transfer Alliance student organization and co-advisor for Tau Sigma National Transfer Honor Society
Plan, facilitate, or support transfer-specific programming, workshops, and events that promote academic success, campus integration, and community building
Participate actively in campus recruitment events, including open houses, transfer visit days, college fairs, and orientation programs
Provide regular updates to the Senior Program Coordinator and Program Coordinator on student status, advising outcomes, and programmatic needs
Support Alternative Admission Program students by serving as a resource to the Program Coordinator and ensuring appropriate support services
Assessment, Reporting, and Professional Development (15%)
Prepare enrollment, retention, persistence, and assessment reports using institutional data systems and advising platforms
Maintain accurate and confidential documentation of all advising sessions, student interactions, and outcomes in EAB Navigate 360
Contribute to program assessment and accreditation efforts as needed
Engage in continuous professional development through self-directed reading, professional organization involvement (NACADA), conferences, workshops, and training sessions
Participate in departmental meetings, university committees, and collaborative initiatives that advance transfer student success
Stay current on best practices in transfer advising, equity-minded advising, or student development theory
Requested Minimum Qualifications
Education
Bachelor’s degree in education, counseling, student affairs, or related field required
Experience
Minimum of two (2) years of professional experience in higher education, including experience in college/university admissions, academic advising, student services, or related academic areas
Demonstrated understanding of the unique challenges and experiences faced by transfer and first-year students with college credits
Experience with federal, state, and higher education policies and procedures
Other Preferences for Consideration
Preferred Qualifications
Master’s degree in higher education, student affairs, counseling, education, or related field
Professional training or certification in academic advising (NACADA certificate programs)
Experience working specifically with transfer student populations and familiarity with transfer transition challenges
Knowledge of curricula and accreditation standards for international and U.S. institutions
Experience with peer advising, mentoring programs, or student organization advising
Understanding of institutional data, assessment methodologies, and data-driven decision-making related to strategic enrollment and retention goals
Familiarity with Connected Advising, Appreciative Advising, Strengths-Based Advising, or other contemporary advising frameworks
Bilingual or multilingual communication skills
Knowledge, Skills & Abilities
Skills And Competencies
Strong relationship-building skills with demonstrated ability to establish rapport, trust, and mutually respectful connections with diverse student populations
Excellent verbal and written communication skills with the ability to adapt communication style to meet diverse student needs (active listening, adaptive communication)
Strong organizational and time management skills with the ability to manage multiple priorities and meet time-sensitive deadlines
Demonstrated cultural competency and commitment to equity-minded advising practices
Proficiency with technology platforms, including student information systems, advising software, and communication tools
Strategic thinking with the ability to identify problems, analyze alternatives, and implement effective solutions
Ability to work collaboratively in a team environment and independently with minimal supervision
Commitment to maintaining confidentiality and adhering to FERPA regulations
Technical Proficiencies
Experience with higher education enterprise student applications and student information systems, such as Ellucian Banner SIS or comparable platforms
Familiarity with transfer evaluation systems (CollegeSource TES, Maryland ARTSYS)
Proficiency with advising technologies (EAB Navigate, DegreeWorks)
Competency with cloud-based document management systems (Google Suite, Microsoft Office 365)
Experience with CRM systems, email management platforms, and project management tools (Hiver, Smartsheet)
Other Requirements
Valid driver’s license and reliable transportation for travel.
Ability and willingness to travel locally and attend conferences, including occasional evening and weekend commitments
Ability to engage with students, faculty, and staff via telephone, in-person, video conferencing, and electronic media
Key Performance Indicators
Success In This Role Will Be Measured By
Transfer student retention and persistence rates from first to second year
Student satisfaction scores on advising evaluations and engagement surveys
Timely and accurate documentation of advising interactions in EAB Navigate 360
Participation and attendance at transfer-specific events and programming
Development and maintenance of partnership relationships with community college advisors and faculty
Progress toward degree completion for assigned advisee caseload
Professional development activity completion and application to practice
Contribution to departmental goals and institutional transfer student enrollment targets
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Job Title Transfer Advisor Division Division of Enrollment Management & Student Success Department Office of Transfer Student Programming Work Status Full Time Position Category Staff FLSA Exempt Pay Range Exempt Salary Range $60,000 / year Fund Source Federal/Grant Job Summary
The Transfer Advisor serves as a key advocate and strategic partner for transfer students, supporting their successful transition and integration to Morgan State University. This role provides comprehensive advising services to prospective and enrolled transfer students through a developmental and proactive advising approach grounded in the Connected Advising framework. The Transfer Advisor builds meaningful, mutually growth-fostering relationships with students while providing guidance on academic requirements, career planning, transfer articulation, and institutional policies and procedures.
The Transfer Advisor maintains systematic contact with advisees through technology platforms, coordinates with internal and external partners, and actively participates in recruitment and retention initiatives. This position requires expertise in transfer student success, relationship-building competencies, and the ability to navigate complex transfer credit evaluations and articulation agreements.
Job Duties
Student Advising and Support (40%)
Provide individual academic advising to transfer students using developmental and proactive advising approaches that foster mutually growth-fostering relationships
Meet with prospective transfer students to discuss course selection at their home institution and provide pre-matriculation advising both on-campus, at area community colleges, and virtually
Facilitate smooth enrollment transitions by providing initial advisement, course registration assistance, and general orientation information to incoming transfer students
Assist students in understanding degree requirements, academic policies, transfer credit evaluation, and progress toward degree completion
Support students with academic planning, course selection, and career exploration aligned with their educational goals and identified strengths
Utilize advising technologies (DegreeWorks, Schedule Planner, EAB Navigate 360, TES) to monitor academic progress, prepare reports, and document all advising interactions
Maintain systematic and frequent contact with advisees through multiple communication channels and early alert systems
Refer students to specialized campus resources for comprehensive counseling, financial aid, disability services, tutoring, career development, and wellness support to minimize transfer shock
Implement appreciative advising techniques to help students identify strengths, set goals, and develop action plans for academic success
Partnership Development and Collaboration (25%)
Serve as an information resource and strategic liaison to the Community College Partnership Manager regarding current and prospective MOU and articulation agreement partners
Maintain knowledge of transfer articulation agreements, state transfer policies, Maryland ARTSYS system, and institutional transfer requirements
Build and sustain intentional relationships with advisors, faculty, and staff at community college partner institutions
Collaborate with university schools, colleges, and division stakeholders to develop communication strategies and enhance visibility of transfer student services
Coordinate with the Office of Admissions, Office of the Registrar, School/College Transfer Coordinators, and department chairs regarding transfer student cohorts and credit evaluations
Foster partnerships with faculty advisors to ensure seamless advising transitions when transfer students meet departmental advising criteria
Student Engagement and Leadership (20%)
Serve as advisor for the Morgan Transfer Alliance student organization and co-advisor for Tau Sigma National Transfer Honor Society
Plan, facilitate, or support transfer-specific programming, workshops, and events that promote academic success, campus integration, and community building
Participate actively in campus recruitment events, including open houses, transfer visit days, college fairs, and orientation programs
Provide regular updates to the Senior Program Coordinator and Program Coordinator on student status, advising outcomes, and programmatic needs
Support Alternative Admission Program students by serving as a resource to the Program Coordinator and ensuring appropriate support services
Assessment, Reporting, and Professional Development (15%)
Prepare enrollment, retention, persistence, and assessment reports using institutional data systems and advising platforms
Maintain accurate and confidential documentation of all advising sessions, student interactions, and outcomes in EAB Navigate 360
Contribute to program assessment and accreditation efforts as needed
Engage in continuous professional development through self-directed reading, professional organization involvement (NACADA), conferences, workshops, and training sessions
Participate in departmental meetings, university committees, and collaborative initiatives that advance transfer student success
Stay current on best practices in transfer advising, equity-minded advising, or student development theory
Requested Minimum Qualifications
Education
Bachelor’s degree in education, counseling, student affairs, or related field required
Experience
Minimum of two (2) years of professional experience in higher education, including experience in college/university admissions, academic advising, student services, or related academic areas
Demonstrated understanding of the unique challenges and experiences faced by transfer and first-year students with college credits
Experience with federal, state, and higher education policies and procedures
Other Preferences for Consideration
Preferred Qualifications
Master’s degree in higher education, student affairs, counseling, education, or related field
Professional training or certification in academic advising (NACADA certificate programs)
Experience working specifically with transfer student populations and familiarity with transfer transition challenges
Knowledge of curricula and accreditation standards for international and U.S. institutions
Experience with peer advising, mentoring programs, or student organization advising
Understanding of institutional data, assessment methodologies, and data-driven decision-making related to strategic enrollment and retention goals
Familiarity with Connected Advising, Appreciative Advising, Strengths-Based Advising, or other contemporary advising frameworks
Bilingual or multilingual communication skills
Knowledge, Skills & Abilities
Skills And Competencies
Strong relationship-building skills with demonstrated ability to establish rapport, trust, and mutually respectful connections with diverse student populations
Excellent verbal and written communication skills with the ability to adapt communication style to meet diverse student needs (active listening, adaptive communication)
Strong organizational and time management skills with the ability to manage multiple priorities and meet time-sensitive deadlines
Demonstrated cultural competency and commitment to equity-minded advising practices
Proficiency with technology platforms, including student information systems, advising software, and communication tools
Strategic thinking with the ability to identify problems, analyze alternatives, and implement effective solutions
Ability to work collaboratively in a team environment and independently with minimal supervision
Commitment to maintaining confidentiality and adhering to FERPA regulations
Technical Proficiencies
Experience with higher education enterprise student applications and student information systems, such as Ellucian Banner SIS or comparable platforms
Familiarity with transfer evaluation systems (CollegeSource TES, Maryland ARTSYS)
Proficiency with advising technologies (EAB Navigate, DegreeWorks)
Competency with cloud-based document management systems (Google Suite, Microsoft Office 365)
Experience with CRM systems, email management platforms, and project management tools (Hiver, Smartsheet)
Other Requirements
Valid driver’s license and reliable transportation for travel.
Ability and willingness to travel locally and attend conferences, including occasional evening and weekend commitments
Ability to engage with students, faculty, and staff via telephone, in-person, video conferencing, and electronic media
Key Performance Indicators
Success In This Role Will Be Measured By
Transfer student retention and persistence rates from first to second year
Student satisfaction scores on advising evaluations and engagement surveys
Timely and accurate documentation of advising interactions in EAB Navigate 360
Participation and attendance at transfer-specific events and programming
Development and maintenance of partnership relationships with community college advisors and faculty
Progress toward degree completion for assigned advisee caseload
Professional development activity completion and application to practice
Contribution to departmental goals and institutional transfer student enrollment targets
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