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Sailpoint Administrator

Conexess Group, Livonia, MI, United States


Infrastructure upgrades

We are seeking candidates with broad IT operations leadership experience, combining hands‑on infrastructure management, network engineering, security, and project delivery across multi‑site and regulated environments. The ideal candidate will be comfortable operating in production‑critical environments and supporting both day‑to‑day operations and strategic initiatives.

Core IT Operations & Infrastructure Experience

Enterprise IT Operations & Support

Management and maintenance of IT infrastructure across multiple facilities and remote sites

Support of mission‑critical systems, including broadcast, security, healthcare, and field‑deployed devices

On‑call and escalation support for outages and high‑impact incidents

Networking & Systems

Design, configuration, and maintenance of:

Cisco switches, firewalls, and wireless access points

LAN/WAN connectivity and basic routing/port forwarding

Remote monitoring and management solutions for network and endpoint devices

Server administration (Windows Server), domain management, and endpoint deployment

Imaging and deployment of desktops/laptops at scale

Security & Compliance

Ongoing management of IT security posture for enterprise and field devices

Experience supporting regulated environments, including:

Healthcare systems and EMR platforms

HIPAA compliance and security procedures

Identity, access, and endpoint security support

Project & Program Delivery

Project Management

Lead projects from inception through deployment across geographically distributed environments

Coordination with internal teams, onsite leadership, and vendors

Approval, procurement, and deployment of hardware and software

Experience managing:

Infrastructure upgrades

Technology refreshes

New system implementations (hardware and software)

Vendor & Stakeholder Management

Primary point of contact for internal stakeholders and external vendors

Vendor evaluation, selection, and ongoing relationship management

Coordination of field technicians and third‑party service providers

Clear documentation, reporting, and executive‑level communication

Specialized Experience

Management of remote and field‑deployed technology at national scale

Monitoring and dispatching support for geographically distributed devices

ATM, POS, and secure device installation, configuration, and maintenance

Support for broadcasting, security surveillance, and embedded/edge systems

Team Leadership & Knowledge Transfer

Training and mentoring new IT staff and technicians

Creation of documentation, standard operating procedures, and knowledge bases

Maintenance of well‑documented solutions and troubleshooting methods

Ideal Background

Experience in media/broadcasting, healthcare, public sector, SMB, or managed services

Combination of IT operations, network engineering, and project management

Strong troubleshooting skills, calm under pressure, production‑focused mindset

Comfortable owning environments end‑to‑end

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