Frontline IT Help Desk — Hardware & Software Support

M. G. Newell Corporation, Greensboro, NC, United States

A technology services provider in Greensboro, North Carolina is seeking a Technical Support Specialist to diagnose and repair issues related to hardware and software. Responsibilities include providing first-line support to users, troubleshooting technical problems, and maintaining systems. The ideal candidate will have experience in technical support and strong technical knowledge. Relevant certifications are a plus. This position emphasizes exceptional customer service and collaboration with IT teams.
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