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Social Worker - Emergency Department, Full Time, Day

Rochester Regional Health, Rochester, NY, United States


Summary
As a Social Worker, you play an important and trusted role in the lives of patients and their families. You are an integral part of their care and recovery.

Position Details

Position: Social Worker

Location: Unity Hospital

Department: Emergency Department

Hours: Full Time – 40 hrs per week

Schedule: Monday–Friday, Days

Attributes

One year of experience in a healthcare setting preferred

Compassionate, warm and patient focused

Exceptional documentation and planning skills

Excellent communication and interpersonal skills

Responsibilities

Determine patient needs through rounds, chart review, patient/family interviews, and team conferences; coordinate multidisciplinary and agency case conferences; collaborate with care managers to advocate for patient/family and obtain insurance coverage approval.

Manage referrals related to patients at risk, determine appropriate intervention strategies, document implementation, and ensure inappropriate referrals are processed correctly.

Coordinate assessments and develop care plans in accordance with accepted social work policy; implement plans prior to discharge or to initiate continued care.

Perform additional duties as assigned.

Key Responsibilities

Manage referrals for patients with psychosocial needs, review and track census or documentation to identify high‑risk patients not referred, document interventions, and ensure inappropriate referrals are correctly handled.

Assess patient needs, determine mode of intervention, record psychosocial assessments, coordinate assessments and develop care plans, evaluate patients for appropriate level of care, and coordinate case conferences.

Implement intervention plans prior to discharge or for continued care, in compliance with department and regulatory standards.

Work with care managers and health insurance providers to advocate for patient/family coverage, involve patient/family in the planning process, and secure necessary approvals.

Execute discharge or continued care plans, notify involved parties within 24 hours of authorization, request required paperwork from nursing/clinical staff.

Arrange transportation for patients following hospital procedures.

Act as liaison with community and referral source.

Minimum Qualifications

For hires on or before December 31, 2023: Bachelor’s Degree in Social Work or related degree required.

For hires on or after January 1, 2024: Bachelor’s Degree in Social Work required.

New Graduates

Official transcript or registrar confirmation accepted upon graduation.

Primary source education verification required within 90 days of start date.

Education & Licensure

Required: BS in Social Work.

Physical Requirements
Sedentary work; may require walking or standing briefly; may be required to lift up to 10 pounds occasionally.

Pay Range
$24.75 – $34.00

EEO Statement
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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