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Installer & Installation Coordinator

Duncan Parnell, Inc., Charleston, SC, United States


Description
Job Summary
The Installation Coordinator / Installer Hybrid is primarily responsible for coordinating and scheduling installations, ورو conducting site surveys, and serving as the main liaison between sales, production, and install teams to ensure projects are completed on time and without issues. This role may also assist with or perform installations when needed. Strong general construction, carpentry, hardware, and tool knowledge is required, along with solid computer skills and the ability to multitask in a fast‑paced, team environment.

Essential Functions and Duties

Perform Site Surveys as needed

Perform Installations – installations include not limited to: Banners, Exterior Signs with Posts (4x8; V‑Signs, Burmashaves, Small Parking Signs, etc), Interior Signage (acrylics, wayfinding signs, impact logos), Preparation for installations includes but not limited to painting/cutting posts, adding hardware, weeding and masking, building sign frames, adding adhesive on ADA), Installation services will require occasional use of a lift (scissor lift, boom lift).

Coordinate with Production Manager / Production Leads to ensure turnaround times are manageable (communicate lead times effectively / report progress)

Attend team meetings unless on‑site for installation

Maintain Installation Schedule Board daily, including scheduling, rescheduling & updating

Coordinate with Outsourced Installers when necessary and ensure PO practices are followed

Negotiate with outsourced installers & recommend efficient & cost‑effective solutions

Complete Access Forms & other install related documents as necessary, call 811 if digging

Contact clients / sales reps to confirm installation dates

Coordinate all pre‑installation requirements by confirming installation dates with clients and completing access forms, permits, and 811 utility locate requests.

Determine what hardware is required and communicate that to Installers in advance of installation date

Be sure all necessary information is included on installation work order or provided by team

Review production materials for accuracy the day before installation

Organize & package job for smooth efficient install, might include finishing work

Meet with Installers daily to dispatch & distribute orders and review details fint

Stay in contact with Install Team throughout the day if not on‑site re: issues, progress and timelines,

Collect completion photos daily and review for any potential issues, including saving деть them on the server

Review work orders and make sure installation pricing is accurate prior to billing

Monitor common hardware levels and reorder as necessary

Additional tasks as assigned

Requirements

High school diploma or equivalent

2+ years’ experience in signage, installation, construction, or a related field

Working knowledge of basic construction, carpentry, hardware, and hand/power tools

Strong computer skills (scheduling, email, work orders, documentation)

Ability to lift up to 50 lbs. and work on job sites as needed

Strong verbal and written communication skills

Always strive to adhere to Duncan‑Parnell’s Mission Statement

Competencies

Strong work ethic

Strong organizational and time‑management skills

Proactive problem‑solver with sound judgment

Attention to detail and follow‑through

Team‑oriented with the ability to work independently

Ability to coordinate multiple priorities in a fast‑paced environment

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities

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