Student Transition Coordinator (Filling More Than One)
Inside Higher Ed, Newport News, VA, United States
Chief Objective Of Position
The Student Transition Coordinator(s) will support the successful student transition and integration into and throughout their time at Christopher Newport. The Coordinator(s) will provide intentional outreach and individualized student support, particularly to those navigating critical transition points and special populations, such as transfers, commuters, student veterans, non‑traditional learners, first‑generation college students, and more. They should demonstrate a commitment to understanding and working with diverse student populations and will serve as a resource for new students on campus. Reporting to the Assistant Dean of Students for Transition and Connection, the Coordinator(s) perform an active role within the Division of Student Affairs and transition support initiatives and strives to help the team achieve its goals and directives.
Work Tasks
Designs, implements, maintains, and assesses a variety of student transition functions, activities, programs and support services for undergraduate students, with a particular focus on new transfer students, commuting students, first‑generation college students, and non‑traditional student learners.
Serve as a case manager for students of concern, providing individual student support and timely follow‑up of Captains Care referrals. This includes coordinating internal and external resources, providing on‑going communication, conducting on‑going risk assessments, monitoring progress for persisting, and developing and implementing intervention plans based on the individual needs of each undergraduate student. Will keep detailed records of meetings with students and intervention methods.
Develops a creative, comprehensive communication plan for specific audiences, including first year students, second year students, commuters, and student veterans to be implemented with Captains Connect.
Assess student satisfaction, student‑learning outcomes, and evaluate the quality of service delivery to ascertain valuable feedback on the student transition experience. Aligns programming and educational opportunities with student learning, student success, and student development initiatives.
Collects data and information to regularly assess trends and inform decisions. Will assist with office‑wide assessment efforts and annual reports.
Represents the Division of Student Affairs and transition support initiatives on select committees and working groups.
Participates in university events that support the academic mission of the University, to include but not limited to: Orientation, Commencement, Move‑In, Admission events, and other special events.
Works cooperatively with administrative units in Student Affairs, Enrollment, Student Success, Admission, Auxiliary Services and personnel affiliated with student success on university retention initiatives.
Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the “Students First” value at CNU and routinely goes the extra mile in providing service.
Reviews and communicates safety issues to assure a safe and healthy workplace and a reduction in work related absence.
Performs other duties as assigned.
Knowledge, Skills, Abilities (KSA's) Related To Position
Excellent interpersonal communication skills. Must be highly motivated, innovative and creative. Ability to prioritize and manage multiple tasks with competing deadlines and organize work to ensure the timely delivery of services and support. Ability to foster positive internal and external public relations. Ability to work both independently and on a team. Ability to consult with faculty, administrators, students and families. Ability to work nights, weekends. This job entails lifting and moving objects. Ability to quickly master a variety of computer applications, including experience with spreadsheets and word processing. Strong computer skills, including proficiency in Microsoft Word and Excel.
Required Education
Master’s Degree or Bachelor’s degree with work experience that equates to an advanced degree.
Additional Consideration - Education
Master’s Degree in Higher Education Administration, Student Affairs Administration, Student Personnel Development, or a related field at time of start date.
Experience Required
Experience in developing, planning, and executing programs. Experience in managing multiple tasks. Experience working with students in a mentoring, coaching, or advising capacity.
Additional Consideration - Experience
Experience with student transitions in a University setting. Customer service experience with a diverse population of constituents. Experience advising and/or coaching students, facilitating workshops, information sessions, and other intervention‑type programs, and managing departmental resources.
Salary Information
Starting at $50,887, commensurate with education and experience.
Telework Eligibility
No
EEO/Diversity Statement(s)
Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
#J-18808-Ljbffr
The Student Transition Coordinator(s) will support the successful student transition and integration into and throughout their time at Christopher Newport. The Coordinator(s) will provide intentional outreach and individualized student support, particularly to those navigating critical transition points and special populations, such as transfers, commuters, student veterans, non‑traditional learners, first‑generation college students, and more. They should demonstrate a commitment to understanding and working with diverse student populations and will serve as a resource for new students on campus. Reporting to the Assistant Dean of Students for Transition and Connection, the Coordinator(s) perform an active role within the Division of Student Affairs and transition support initiatives and strives to help the team achieve its goals and directives.
Work Tasks
Designs, implements, maintains, and assesses a variety of student transition functions, activities, programs and support services for undergraduate students, with a particular focus on new transfer students, commuting students, first‑generation college students, and non‑traditional student learners.
Serve as a case manager for students of concern, providing individual student support and timely follow‑up of Captains Care referrals. This includes coordinating internal and external resources, providing on‑going communication, conducting on‑going risk assessments, monitoring progress for persisting, and developing and implementing intervention plans based on the individual needs of each undergraduate student. Will keep detailed records of meetings with students and intervention methods.
Develops a creative, comprehensive communication plan for specific audiences, including first year students, second year students, commuters, and student veterans to be implemented with Captains Connect.
Assess student satisfaction, student‑learning outcomes, and evaluate the quality of service delivery to ascertain valuable feedback on the student transition experience. Aligns programming and educational opportunities with student learning, student success, and student development initiatives.
Collects data and information to regularly assess trends and inform decisions. Will assist with office‑wide assessment efforts and annual reports.
Represents the Division of Student Affairs and transition support initiatives on select committees and working groups.
Participates in university events that support the academic mission of the University, to include but not limited to: Orientation, Commencement, Move‑In, Admission events, and other special events.
Works cooperatively with administrative units in Student Affairs, Enrollment, Student Success, Admission, Auxiliary Services and personnel affiliated with student success on university retention initiatives.
Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the “Students First” value at CNU and routinely goes the extra mile in providing service.
Reviews and communicates safety issues to assure a safe and healthy workplace and a reduction in work related absence.
Performs other duties as assigned.
Knowledge, Skills, Abilities (KSA's) Related To Position
Excellent interpersonal communication skills. Must be highly motivated, innovative and creative. Ability to prioritize and manage multiple tasks with competing deadlines and organize work to ensure the timely delivery of services and support. Ability to foster positive internal and external public relations. Ability to work both independently and on a team. Ability to consult with faculty, administrators, students and families. Ability to work nights, weekends. This job entails lifting and moving objects. Ability to quickly master a variety of computer applications, including experience with spreadsheets and word processing. Strong computer skills, including proficiency in Microsoft Word and Excel.
Required Education
Master’s Degree or Bachelor’s degree with work experience that equates to an advanced degree.
Additional Consideration - Education
Master’s Degree in Higher Education Administration, Student Affairs Administration, Student Personnel Development, or a related field at time of start date.
Experience Required
Experience in developing, planning, and executing programs. Experience in managing multiple tasks. Experience working with students in a mentoring, coaching, or advising capacity.
Additional Consideration - Experience
Experience with student transitions in a University setting. Customer service experience with a diverse population of constituents. Experience advising and/or coaching students, facilitating workshops, information sessions, and other intervention‑type programs, and managing departmental resources.
Salary Information
Starting at $50,887, commensurate with education and experience.
Telework Eligibility
No
EEO/Diversity Statement(s)
Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
#J-18808-Ljbffr