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Program Services Assistant

RadNet, Inc., Roanoke, VA, United States


Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

The Program Services Assistant plays a vital role in empowering individuals with disabilities to build independence, develop life skills, and actively engage with their communities. By providing direct support, guidance, and encouragement, this role helps individuals achieve their personal goals as outlined in their Individual Service Plans (ISPs). The Program Services Assistant contributes to a supportive and inclusive environment that promotes dignity, choice, and community integration while ensuring services align with Home and Community-Based Services (HCBS) standards.

What You Will Do

Direct Support & Daily Services

Provide direct support to individuals with disabilities in accordance with Individual Service Plans (ISPs).

Monitor and document daily progress toward ISP goals and outcomes.

Maintain daily schedules of training, activities, and skill-building opportunities.

Assist with daily transitions, personal care, health needs, and medication management, including physical assistance as needed.

Skill Development & Advocacy

Develop and implement skill-building and recreational activities that promote independence and personal growth.

Encourage community relationships and support meaningful engagement.

Advocate for individuals’ rights, ensuring respect, dignity, and freedom from coercion or restraint.

Communication & Coordination

Communicate regularly with Program Services Specialists and Program Managers regarding progress, achievements, incidents, or concerns.

Community Integration & Compliance

Transport and support individuals during community-based activities, including volunteer, educational, and recreational outings.

Deliver services in compliance with HCBS regulations, ensuring:

Community integration and access to resources

Individual choice and person-centered planning

Respect for privacy, independence, and dignity

Opportunities for autonomy and decision-making

Safety & Training

Follow safety protocols, including use of personal protective equipment (PPE).

Maintain a clean and safe environment by disinfecting program sites and vehicles daily.

Complete and maintain all required Didlake training.

Requirements
What You Bring

Education & Experience

High School Diploma or GED required.

One (1) year of experience working with individuals with disabilities is required.

Skills & Abilities

Must be eligible to work in the U.S.

Valid driver’s license and insurability under Didlake’s automobile policy required (at least 25 years of age with three (3) years of licensed driving experience).

Ability to drive a passenger van with capacity of up to 15 people.

Must successfully pass background checks in accordance with DBHDS and DSS requirements.

Ability to provide physical assistance including positioning, lifting, and supporting individuals during daily activities.

Passion for supporting individuals with disabilities and promoting independence and inclusion.

Collaborative mindset and ability to work effectively with supervisors, team members, and individuals served.

Strong communication and documentation skills.

Commitment to person-centered practices and advocacy for individual rights.

Ability to present a positive, professional image to individuals served, coworkers, and the public.

Ability to follow safety procedures and maintain compliance with program and regulatory requirements.

Health coverage for you and your family through Medical, Dental, Vision plans

Life Insurance/AD&D

Disability Insurance

Employee Assistance Program (EAP) for work and personal support

401(k) retirement plan with company match

Paid time off and sick leave that begins accruing upon hire

Employee Development Program (EDP)

Paid holidays

Compensation will be determined based on skills, experience, and internal equity.
Scheduled Hours
8:00am-4:00pm

$16.58 - $18.25

Full Time/Part Time
Full-time

40

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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