MICRO MARKET ASSOCIATE
Navy Exchange Service Command, Newport, RI, United States
Job Description
Job Number: 2600016F
Primary Location: United States-Rhode Island-Newport
Other Locations: United States-Rhode Island-Newport
Organization: Newport
Job Summary
Performs various duties within the Micro Market and vending machines, including but not limited to functionality and operation of machines, availability of products, money changing machines and payment kiosk, and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques, provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties.
Duties and Responsibilities
Maintains Exchange owned machines and Micro markets daily.
Inspects and replenishes products to include an assortment of various products such as sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc.
Ensures dates regarding product shelf‑life for perishable items are adhered to; documents removal of expired food per the expiration dates of all food items; sanitizes areas and ensures foods are not spoiled; removes aged foods or other merchandise from machines and/or micro market.
Greets and engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after.
Assists customers in the selection of merchandise and suggests additional items to complement the customer’s selections.
Ensures assigned areas are fully stocked and merchandise is neatly arranged.
Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc.
Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance and achievement of sales goals.
Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable machines on items being sold; maintains a current price list for products sold in the micro market.
Ensures the micro market is maintained in a clean and orderly manner; sweeps, mops floors, cleans counter‑tops, wipes down coolers and empties trash cans.
Assists with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to such as product adjacencies, branding and placement.
Handles laptop, tablet, scanner, handheld or other electronic devices needed to perform the inventory, receiving and ordering within the micro market.
Assists in relocating and installing new machines at locations; cleans interior and exterior using appropriate cleaning solutions; makes settings and adjustments on food dispensing, liquid dispensing and coin changer units.
Collects money from vending machines, micro market kiosks or other miscellaneous machines at locations according to established schedule, and accompanies vending contractors verifying cash taken from vendor owned machines.
Ensures all information recorded during machine servicing is collected via computerized handheld devices and manually records counts of products and prepares Vending Machines Cash Collection Slip SS 411 by date, type of machine, name of attendant and cash meter readings for micro market locations not fully automated.
Clears coin jams and makes refunds at designated locations as required.
Responsible for inventory control to include micro markets, trucks, routes, etc. in both the vending and micro market systems.
Collects turn‑in money bags daily from Cash Handling Clerks, counts and verifies cash receipt, prepares Daily Cash Receipt SS 120 and arranges for deposit in accordance with established procedures.
Receives bills from Cash Handling Clerk and purchases coins from Cashier’s Cage at Navy Exchange.
Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code, uniform standards and assisting and supporting other vending team members to the maximum extent possible.
Becomes knowledgeable regarding selected merchandise and proper set‑up, use, care and characteristics of various product price points; communicates product‑related information to customers knowledgeably and legibly.
Operates motor vehicle throughout the geographical area in connection with duties performed; loads and unloads merchandise by hand or dolly; insures that merchandise is protected from damage or bad weather; prepares and maintains Daily Trip Report of all trips made.
Adheres to or coordinates preventive maintenance schedule (e.g., oil change, tune‑up, brakes, etc.) with designated NEX personnel accordingly; ensures proper level of fuel during vehicle operation and retains all receipts regarding refueling and maintenance.
Ensures interior of the vehicle is clean and free of all debris and returned to designated parking area at end of work day.
Performs other related duties assigned.
Physical Effort
Regularly lifts and transports moderately heavy objects weighing up to 40 lbs.; occasionally handles heavier items with assistance or material handling equipment. Regular walking, bending and reaching are required.
Working Conditions
Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts or bruises.
Job Requirements
Must possess a valid state driver’s license or a valid commercial driver’s license (CDL) and possess the knowledge and skills necessary to operate a motor vehicle safely.
Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g., Federal DOD Security Clearance).
Must pass the GSA defensive driving course.
General Experience
One year progressive responsible clerical, office or retail sales work of any kind in which the applicant has demonstrated the ability to interact with customers.
Half‑year of academic study above the high school level may be substituted for each 6 months of general experience requirement.
Specialized Experience
One year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail, including retail sales services, vending store operations and warehouse, etc.
Physical Requirements
Frequently stands, walks and lifts moderately heavy objects weighing up to 40 lbs.
Requirements
Must possess a valid state driver’s license.
Must possess the knowledge and skills necessary to operate a motor vehicle safely.
Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g., Federal DOD Security Clearance).
Must pass the GSA defensive driving course.
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Job Number: 2600016F
Primary Location: United States-Rhode Island-Newport
Other Locations: United States-Rhode Island-Newport
Organization: Newport
Job Summary
Performs various duties within the Micro Market and vending machines, including but not limited to functionality and operation of machines, availability of products, money changing machines and payment kiosk, and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques, provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties.
Duties and Responsibilities
Maintains Exchange owned machines and Micro markets daily.
Inspects and replenishes products to include an assortment of various products such as sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc.
Ensures dates regarding product shelf‑life for perishable items are adhered to; documents removal of expired food per the expiration dates of all food items; sanitizes areas and ensures foods are not spoiled; removes aged foods or other merchandise from machines and/or micro market.
Greets and engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after.
Assists customers in the selection of merchandise and suggests additional items to complement the customer’s selections.
Ensures assigned areas are fully stocked and merchandise is neatly arranged.
Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc.
Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance and achievement of sales goals.
Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable machines on items being sold; maintains a current price list for products sold in the micro market.
Ensures the micro market is maintained in a clean and orderly manner; sweeps, mops floors, cleans counter‑tops, wipes down coolers and empties trash cans.
Assists with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to such as product adjacencies, branding and placement.
Handles laptop, tablet, scanner, handheld or other electronic devices needed to perform the inventory, receiving and ordering within the micro market.
Assists in relocating and installing new machines at locations; cleans interior and exterior using appropriate cleaning solutions; makes settings and adjustments on food dispensing, liquid dispensing and coin changer units.
Collects money from vending machines, micro market kiosks or other miscellaneous machines at locations according to established schedule, and accompanies vending contractors verifying cash taken from vendor owned machines.
Ensures all information recorded during machine servicing is collected via computerized handheld devices and manually records counts of products and prepares Vending Machines Cash Collection Slip SS 411 by date, type of machine, name of attendant and cash meter readings for micro market locations not fully automated.
Clears coin jams and makes refunds at designated locations as required.
Responsible for inventory control to include micro markets, trucks, routes, etc. in both the vending and micro market systems.
Collects turn‑in money bags daily from Cash Handling Clerks, counts and verifies cash receipt, prepares Daily Cash Receipt SS 120 and arranges for deposit in accordance with established procedures.
Receives bills from Cash Handling Clerk and purchases coins from Cashier’s Cage at Navy Exchange.
Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code, uniform standards and assisting and supporting other vending team members to the maximum extent possible.
Becomes knowledgeable regarding selected merchandise and proper set‑up, use, care and characteristics of various product price points; communicates product‑related information to customers knowledgeably and legibly.
Operates motor vehicle throughout the geographical area in connection with duties performed; loads and unloads merchandise by hand or dolly; insures that merchandise is protected from damage or bad weather; prepares and maintains Daily Trip Report of all trips made.
Adheres to or coordinates preventive maintenance schedule (e.g., oil change, tune‑up, brakes, etc.) with designated NEX personnel accordingly; ensures proper level of fuel during vehicle operation and retains all receipts regarding refueling and maintenance.
Ensures interior of the vehicle is clean and free of all debris and returned to designated parking area at end of work day.
Performs other related duties assigned.
Physical Effort
Regularly lifts and transports moderately heavy objects weighing up to 40 lbs.; occasionally handles heavier items with assistance or material handling equipment. Regular walking, bending and reaching are required.
Working Conditions
Work is performed both inside and outside. Incumbent is occasionally exposed to bad weather conditions while loading and unloading vehicle. Drives in all types of bad weather and is subject to cuts or bruises.
Job Requirements
Must possess a valid state driver’s license or a valid commercial driver’s license (CDL) and possess the knowledge and skills necessary to operate a motor vehicle safely.
Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g., Federal DOD Security Clearance).
Must pass the GSA defensive driving course.
General Experience
One year progressive responsible clerical, office or retail sales work of any kind in which the applicant has demonstrated the ability to interact with customers.
Half‑year of academic study above the high school level may be substituted for each 6 months of general experience requirement.
Specialized Experience
One year of progressively responsible experience that provides the applicant with knowledge and skills in the fundamentals of retail, including retail sales services, vending store operations and warehouse, etc.
Physical Requirements
Frequently stands, walks and lifts moderately heavy objects weighing up to 40 lbs.
Requirements
Must possess a valid state driver’s license.
Must possess the knowledge and skills necessary to operate a motor vehicle safely.
Must be able to pass appropriate background checks needed for the specific area of responsibility (e.g., Federal DOD Security Clearance).
Must pass the GSA defensive driving course.
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