Distribution Supervisor II
JazzHR, Cleveland, OH, United States
Overview
Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer fresh, healthy, ready-to-eat meals and snacks through our vending machines, wholesale partners, and office pantry solution — providing chef-curated meals to customers within seconds. We operate a network of fridges and partner with clients nationwide in high-foot-traffic areas (airports, hospitals, universities, large office buildings) where access to fresh, healthy grab-and-go options may be limited.
We care deeply about what we’re creating and aim to reflect that in every touchpoint. We prioritize food safety, quality, employee value, idea sharing, and positive impact as we scale.
Role
Distribution Supervisor II
is responsible for overseeing driver, fulfillment, and warehouse operations across the Cleveland, Pittsburgh, and Detroit markets (and any additional new markets as they are launched). In our start-up environment, every day brings something new. You will lead day-to-day operations to ensure accurate, efficient, and safe order fulfillment while maintaining high service standards. This includes overseeing hourly teams, coordinating inbound and outbound workflows, and ensuring productivity, quality, and safety expectations are consistently met.
You will manage driver training, supervision, badging, hiring, and performance, while monitoring key metrics and addressing operational challenges in real time, and will partner cross-functionally with Operations, Quality, and Logistics to support service level goals and continuous improvement efforts. The role also includes vehicle and facility oversight and maintenance in the South market, along with the ability to step into the field to cover routes, support load-outs, and resolve day-to-day operational needs. This position plays a key role in driving team performance, accountability, and expansion into new markets.
The typical shift for this position is Monday through Friday, 4am – 12pm, but will need flexibility to work nights, weekends, and holidays.
Location:
4000 Orange Ave, Cleveland, OH 44115
What You’ll Do
Supervision of hourly employees, cross-docks, and vehicles
Training, onboarding, coaching, and auditing performance of driver team
Accept line-haul drop-offs of food ensuring safety/quality/cold chain are maintained and supervise the loadout of line-hauls to other markets
Auditing all fulfillment operations monthly
Delivery fleet maintenance
Address all vehicle safety concerns immediately
Schedule preventative maintenance
Track maintenance intervals and costs
Support Management in development of new SOPs and Team Training
Support in design of clear, comprehensive SOPs that outline best practices for operational processes, ensuring they meet company standards and regulatory requirements
Continuously refine and update SOPs, incorporating best practices and lessons learned to enhance operational efficiency and effectiveness
Participate in annual and quarterly planning sessions, documenting initiatives and leading them to completion throughout the timeframe
Fulfillment Safety Committee
Serve as Fulfillment Employee Representative
Participate in Fulfillment Safety Committee meetings and complete required tasks
Implement any new changes to safety program and ensure current programs in compliance with Farmer’s Fridge Safety policies
Oversee financial performance and fulfillment processes
Develop and implement cost control strategies across delivery personnel and within distribution facilities
Identify areas for cost reduction without sacrificing quality or efficiency
Ensure site level operation KPIs are successfully met
Oversee site-level financial performance to ensure alignment with and achievement of budget targets
Cross-functional teamwork
Field Tasks (cover a route, audits, hiring in new markets) when needed
Audit upcoming fridges to ensure we have badging/access info and manage the fridge dry run process
Airport Signatory and Driver Badging
Qualifications
3-5 years of experience managing team members in an operations/warehouse setting across a dispersed territory
High School Diploma or equivalent
Enterprise Fleet Management experience is preferred
Strong Interpersonal Skills
Valid Driver’s License
Knowledge of Google Suite or Microsoft Office, Zendesk, Slack, CMS, Asana, Bridge, Paycor, and Routific
Ability to perform heavy physical work, including lifting up to 100 pounds occasionally and frequently lifting and/or carrying objects up to 50 pounds
Compensation & Benefits
The base salary range for this role is
$80,000 - $85,000 . The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements.
In addition to base salary, this position is eligible for company performance-based bonuses and equity.
We provide a comprehensive benefits package, including:
Medical, dental, and vision insurance (multiple plans available)
401(k) with immediate employer match vesting
Paid time off (vacation, sick leave, holidays)
Paid sabbatical after 5 years of service
Employee discounts
Employee Assistance Program (EAP)
Farmer’s Fridge Diversity Statement
Farmer’s Fridge Diversity Statement:
"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, you may still be the right candidate for this or other roles.”
Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures
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Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer fresh, healthy, ready-to-eat meals and snacks through our vending machines, wholesale partners, and office pantry solution — providing chef-curated meals to customers within seconds. We operate a network of fridges and partner with clients nationwide in high-foot-traffic areas (airports, hospitals, universities, large office buildings) where access to fresh, healthy grab-and-go options may be limited.
We care deeply about what we’re creating and aim to reflect that in every touchpoint. We prioritize food safety, quality, employee value, idea sharing, and positive impact as we scale.
Role
Distribution Supervisor II
is responsible for overseeing driver, fulfillment, and warehouse operations across the Cleveland, Pittsburgh, and Detroit markets (and any additional new markets as they are launched). In our start-up environment, every day brings something new. You will lead day-to-day operations to ensure accurate, efficient, and safe order fulfillment while maintaining high service standards. This includes overseeing hourly teams, coordinating inbound and outbound workflows, and ensuring productivity, quality, and safety expectations are consistently met.
You will manage driver training, supervision, badging, hiring, and performance, while monitoring key metrics and addressing operational challenges in real time, and will partner cross-functionally with Operations, Quality, and Logistics to support service level goals and continuous improvement efforts. The role also includes vehicle and facility oversight and maintenance in the South market, along with the ability to step into the field to cover routes, support load-outs, and resolve day-to-day operational needs. This position plays a key role in driving team performance, accountability, and expansion into new markets.
The typical shift for this position is Monday through Friday, 4am – 12pm, but will need flexibility to work nights, weekends, and holidays.
Location:
4000 Orange Ave, Cleveland, OH 44115
What You’ll Do
Supervision of hourly employees, cross-docks, and vehicles
Training, onboarding, coaching, and auditing performance of driver team
Accept line-haul drop-offs of food ensuring safety/quality/cold chain are maintained and supervise the loadout of line-hauls to other markets
Auditing all fulfillment operations monthly
Delivery fleet maintenance
Address all vehicle safety concerns immediately
Schedule preventative maintenance
Track maintenance intervals and costs
Support Management in development of new SOPs and Team Training
Support in design of clear, comprehensive SOPs that outline best practices for operational processes, ensuring they meet company standards and regulatory requirements
Continuously refine and update SOPs, incorporating best practices and lessons learned to enhance operational efficiency and effectiveness
Participate in annual and quarterly planning sessions, documenting initiatives and leading them to completion throughout the timeframe
Fulfillment Safety Committee
Serve as Fulfillment Employee Representative
Participate in Fulfillment Safety Committee meetings and complete required tasks
Implement any new changes to safety program and ensure current programs in compliance with Farmer’s Fridge Safety policies
Oversee financial performance and fulfillment processes
Develop and implement cost control strategies across delivery personnel and within distribution facilities
Identify areas for cost reduction without sacrificing quality or efficiency
Ensure site level operation KPIs are successfully met
Oversee site-level financial performance to ensure alignment with and achievement of budget targets
Cross-functional teamwork
Field Tasks (cover a route, audits, hiring in new markets) when needed
Audit upcoming fridges to ensure we have badging/access info and manage the fridge dry run process
Airport Signatory and Driver Badging
Qualifications
3-5 years of experience managing team members in an operations/warehouse setting across a dispersed territory
High School Diploma or equivalent
Enterprise Fleet Management experience is preferred
Strong Interpersonal Skills
Valid Driver’s License
Knowledge of Google Suite or Microsoft Office, Zendesk, Slack, CMS, Asana, Bridge, Paycor, and Routific
Ability to perform heavy physical work, including lifting up to 100 pounds occasionally and frequently lifting and/or carrying objects up to 50 pounds
Compensation & Benefits
The base salary range for this role is
$80,000 - $85,000 . The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements.
In addition to base salary, this position is eligible for company performance-based bonuses and equity.
We provide a comprehensive benefits package, including:
Medical, dental, and vision insurance (multiple plans available)
401(k) with immediate employer match vesting
Paid time off (vacation, sick leave, holidays)
Paid sabbatical after 5 years of service
Employee discounts
Employee Assistance Program (EAP)
Farmer’s Fridge Diversity Statement
Farmer’s Fridge Diversity Statement:
"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, you may still be the right candidate for this or other roles.”
Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures
#J-18808-Ljbffr