WIC Clinic Clerk
Harris County, Houston, TX, United States
Position Description
Explore our current opportunities to make an impact in public health.
About Harris County Public Health
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides medical and dental services, community programming, and health education for approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
This is a grant‑funded position.
Position Overview
The WIC Clinic Clerk performs a variety of clerical duties in support of the WIC Program. The Clinic Clerk provides high‑level customer service to program participants and applicants, screens and calculates applicant eligibility, processes program documentation, issues benefits to clients, and participates in community outreach. The Clinic Clerk ensures client satisfaction and meets performance metrics in accordance with state requirements.
Duties & Responsibilities
Assist clients with completing all necessary forms and documentation; perform data entry and evaluate eligibility documents for residency, identification, income, and immunizations; explain WIC program procedures, Texas WIC card usage, and WIC food benefits to clients.
Answer phones, check patients in, schedule appointments, and help around the clinic.
Complete blood iron level checks and anthropometric measurements, plot them on appropriate growth charts; maintain quality assurance standards for calibration of equipment and infection control precautions.
Conduct community outreach and provide referrals for clients needing services not provided by WIC; make appropriate referrals to WIC lactation consultants.
Conduct nutrition and breastfeeding education classes.
Perform other duties as assigned.
Equal Opportunity Statement
Harris County is an Equal Opportunity Employer.
For special services or accommodations, call (713) 274‑5445 or email ADACoordinator@bmd.hctx.net.
Security and Background Check
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Required Qualifications
Education:
High school diploma or equivalent
Licensure/Certifications:
Valid Texas Driver’s License
Experience:
Clerical work or training experience
Experience in data entry and computers
Knowledge, Skills and Abilities:
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Good judgment for resolving client concerns
Maintain confidentiality with sensitive information
Effective communication and accurate data entry into the computer system
Core Competencies
Organizational Leadership
Understands the organizational mission
Understands ethics and public good; concerned with public trust
Demonstrates respect for the opinions and beliefs of others
Collaboration
Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs
Innovation
Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves honestly, fairly, and ethically
Assesses and recognizes own strengths and weaknesses
Uses sound judgment
Self‑motivated
Organizes and maintains work environment to allow for maximum productivity
Communication
Communicates clearly and effectively, both orally and in writing
NOTE
Qualifying education, experience, knowledge, and skills must be documented on your job application. Attach a resume to the application as supporting documentation. Only information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Education:
Associate degree
Experience:
At least one (1) year of clerical work or training experience
At least one (1) year of experience in data entry and computers
Language:
Bilingual in English and Spanish
General Information
Position Type and Typical Hours of Work
This is a full-time grant‑funded position.
Days and hours of work are typically Monday through Thursday from 8:00 am to 5:30 pm, Friday from 8:00 am to 12:00 pm, and every third Saturday from 8:00 am to 12:00 pm.
Clinic hours may vary due to client demands.
Work Environment
This job operates in a professional clinic environment that is highly oriented on teamwork and excellent customer service. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
Position requires a high level of movement throughout the facility. Some duties require handling of average‑weight objects up to 10 pounds or some standing or walking. Working conditions involve possible exposure to infectious diseases, blood‑borne pathogens, and bodily fluids.
Work Location
Harris County Public Health currently has several vacancies in the following WIC locations:
Scarsdale: 10851 Scarsdale Blvd, Houston, TX 77089
Southeast: 3737 Red Bluff Rd, Pasadena, TX 77503
Bear Creek: 16233 Clay Rd, Houston, TX 77084
Emerald Plaza: 11509 Veterans Memorial Dr, Houston, TX 77067
Employment may be contingent on passing a drug screen and meeting other standards.
Position Availability
Due to a high volume of applications, positions may close prior to the advertised closing date or at the discretion of the hiring department.
#J-18808-Ljbffr
Explore our current opportunities to make an impact in public health.
About Harris County Public Health
Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides medical and dental services, community programming, and health education for approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
This is a grant‑funded position.
Position Overview
The WIC Clinic Clerk performs a variety of clerical duties in support of the WIC Program. The Clinic Clerk provides high‑level customer service to program participants and applicants, screens and calculates applicant eligibility, processes program documentation, issues benefits to clients, and participates in community outreach. The Clinic Clerk ensures client satisfaction and meets performance metrics in accordance with state requirements.
Duties & Responsibilities
Assist clients with completing all necessary forms and documentation; perform data entry and evaluate eligibility documents for residency, identification, income, and immunizations; explain WIC program procedures, Texas WIC card usage, and WIC food benefits to clients.
Answer phones, check patients in, schedule appointments, and help around the clinic.
Complete blood iron level checks and anthropometric measurements, plot them on appropriate growth charts; maintain quality assurance standards for calibration of equipment and infection control precautions.
Conduct community outreach and provide referrals for clients needing services not provided by WIC; make appropriate referrals to WIC lactation consultants.
Conduct nutrition and breastfeeding education classes.
Perform other duties as assigned.
Equal Opportunity Statement
Harris County is an Equal Opportunity Employer.
For special services or accommodations, call (713) 274‑5445 or email ADACoordinator@bmd.hctx.net.
Security and Background Check
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Required Qualifications
Education:
High school diploma or equivalent
Licensure/Certifications:
Valid Texas Driver’s License
Experience:
Clerical work or training experience
Experience in data entry and computers
Knowledge, Skills and Abilities:
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Good judgment for resolving client concerns
Maintain confidentiality with sensitive information
Effective communication and accurate data entry into the computer system
Core Competencies
Organizational Leadership
Understands the organizational mission
Understands ethics and public good; concerned with public trust
Demonstrates respect for the opinions and beliefs of others
Collaboration
Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
Demonstrates a sense of responsibility for the success of the group
Collaborates with others to improve quality and address needs
Innovation
Ability to adapt to change
Interpersonal Abilities/Personal Characteristics
Treats others with courtesy, sensitivity, and respect
Behaves honestly, fairly, and ethically
Assesses and recognizes own strengths and weaknesses
Uses sound judgment
Self‑motivated
Organizes and maintains work environment to allow for maximum productivity
Communication
Communicates clearly and effectively, both orally and in writing
NOTE
Qualifying education, experience, knowledge, and skills must be documented on your job application. Attach a resume to the application as supporting documentation. Only information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Education:
Associate degree
Experience:
At least one (1) year of clerical work or training experience
At least one (1) year of experience in data entry and computers
Language:
Bilingual in English and Spanish
General Information
Position Type and Typical Hours of Work
This is a full-time grant‑funded position.
Days and hours of work are typically Monday through Thursday from 8:00 am to 5:30 pm, Friday from 8:00 am to 12:00 pm, and every third Saturday from 8:00 am to 12:00 pm.
Clinic hours may vary due to client demands.
Work Environment
This job operates in a professional clinic environment that is highly oriented on teamwork and excellent customer service. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
Position requires a high level of movement throughout the facility. Some duties require handling of average‑weight objects up to 10 pounds or some standing or walking. Working conditions involve possible exposure to infectious diseases, blood‑borne pathogens, and bodily fluids.
Work Location
Harris County Public Health currently has several vacancies in the following WIC locations:
Scarsdale: 10851 Scarsdale Blvd, Houston, TX 77089
Southeast: 3737 Red Bluff Rd, Pasadena, TX 77503
Bear Creek: 16233 Clay Rd, Houston, TX 77084
Emerald Plaza: 11509 Veterans Memorial Dr, Houston, TX 77067
Employment may be contingent on passing a drug screen and meeting other standards.
Position Availability
Due to a high volume of applications, positions may close prior to the advertised closing date or at the discretion of the hiring department.
#J-18808-Ljbffr