Assistant Manager
Houchens Food Group, Hazard, KY, United States
Assistant Store Manager
Houchen’s Food Group, Inc. – Price Less Foods
Department:
Grocery
Job Status:
Full Time
FLSA Status:
Non-Exempt
Reports To:
Store Manager
Grade/Level:
High School or Equivalent
Amount of Travel Required:
As Necessary
Work Schedule:
Flexible
Positions Supervised:
Meat Manager, Produce Manager, Front End/Office Manager, Deli Manager, Stock Manager, Store Clerk, Sales Associates, Cashiers, Meat Clerks, Produce Clerks, Deli Clerks and Stock Clerks
Position Summary
The Assistant Store Manager is knowledgeable of all aspects of the store and assumes full responsibility of the store in the absence of the Store Manager. Duties and responsibilities are generally the same as those of the Store Manager. The Assistant Manager is essentially training to become a Store Manager. The Assistant Store Manager directly supervises associates in the store and may include management functions such as purchasing, budgeting, accounting and personnel work.
Essential Functions
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints in a professional manner.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Assign employees to specific duties.
Direct and supervise employees engaged in sales, inventory‑taking, reconciling cash receipts, or performing services for customers.
Inventory stock and reorder when inventory drops to a specified level.
Keep records of purchases, sales and requisitions.
Enforce safety, health and security rules.
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Hire, train and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Establish and implement policies, goals, objectives and procedures for the department.
Instruct staff on how to handle difficult and complicated sales.
Formulate pricing policies for merchandise, according to profitability requirements.
Estimate consumer demand and determine the types and amounts of goods to be sold.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Observe scheduled shift hours.
Confer with company officials to develop methods and procedures to increase sales, expand markets and promote business.
Perform specific tasks as assigned by the store manager.
Plan budgets and authorize payments and merchandise returns.
Abide by all city, county, state and federal regulations.
Stay familiar with all memos.
Operate shift within company guidelines to achieve sales and profits.
Assist store manager in measuring and evaluating employees and taking corrective action when necessary.
Assist store manager in recruiting, hiring, training, demoting and terminating employees.
Assist store manager in assessing employees in relation to building and maintaining the business.
Assist store manager in ensuring that employees know, understand and follow company policies and procedures.
Assist store manager in achieving productivity of employees through example and leadership.
Assist store manager in achieving sales and profit objectives through goal setting and planning.
Assist store manager with controlling store expenses.
Assist store manager in maintaining and preserving company property.
Assist store manager in maintaining timely two‑way communication.
Assist store manager in maintaining effective work schedules.
Assist store manager in developing a favorable customer image through cleanliness, attractiveness and employee conduct by providing necessary supervision.
Assist store manager in providing adequate supervision to reduce loss due to theft.
Assist store manager in maintaining constant up‑to‑date knowledge of local competition.
Assist store manager in effectively handling customer complaints.
Assist store manager in properly displaying in‑store merchandise to maximize profits.
Properly record all hours worked on the time clock and verify time ticket report of all hours worked.
Record all sales at the time of purchase.
Accurately record all markups, markdowns, spoilage and store use of merchandise according to company policy.
In absence of store manager, organize, calculate and accurately enter daily sales information to send to the corporate office.
Assist store manager in closing out payroll accurately to ensure employees are paid correctly and on time.
In absence of the store manager, prepare end‑of‑week and end‑of‑year reports timely and accurately, or ensure that they are done by a trained employee.
Advise store manager and/or supervisor of any personnel situations or policy violations having a negative effect on store operations.
Assist store manager in maintaining warning notices to reflect a continuous performance record of all employees.
Assist store manager in training all new employees on each shift.
Assist store manager with recruiting, interviewing, hiring, demoting and terminating employees when necessary.
Share responsibility for controlling the inventory in the store.
Notify store manager and/or supervisor immediately if the bank deposit is not made on a daily basis.
Follow company policy by maintaining a low cash drawer and utilizing the safe as instructed by the store manager.
Complete shift‑checkout report at appropriate times as instructed by store manager.
Assist store manager with enforcing correct vendor check‑in procedures, within company guidelines and as instructed by store manager.
Keep safe locked at all times.
Maintain coolers, shelves and displays by keeping them full and fronted at all times.
Properly clean and maintain store equipment.
Prepare and maintain perishable foods according to company standards as instructed by store manager.
Assist store manager with ordering and maintaining merchandise to prevent out of stocks.
Assist store manager with building and maintaining displays that are sellable.
Clean the parking lot and grounds surrounding the store.
Complete any other tasks as assigned by the store manager and/or assistant manager.
Sweep and mop floors, dust shelves and lift and/or carry out trash containers and place in the outside bin.
Unload stock trucks.
Position Qualifications
Competency Statements
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Assertiveness - Ability to act in a self‑confident manner to facilitate completion of a work assignment or to defend a position or idea.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Energetic - Ability to work at a sustained pace and produce quality work.
Enthusiastic - Ability to bring energy to the performance of a task.
Goal Oriented - Ability to focus on a goal and obtain a pre‑determined result.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
Problem Solving - Ability to find a solution for or to deal proactively with work‑related problems.
Relationship Building - Ability to effectively build relationships with customers and co‑workers.
Reliability - The trait of being dependable and trustworthy.
Responsible - Ability to be held accountable or answerable for one’s conduct.
Self Motive - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
Team Builder - Ability to convince a group of people to work toward a goal.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Education
High School Graduate or General Education Degree (GED).
Experience
No prior experience necessary.
Computer Skills
Microsoft Office and other general computer knowledge.
Other Requirements
Required to have access to a phone at all times and must be able to complete basic math calculations.
Physical Demands
Lift / Carry
10 lbs or less – Constantly
11‑20 lbs – Frequently
21‑50 lbs – Frequently
51‑100 lbs – Frequently
Over 100 lbs – Occasionally
Push / Pull
12 lbs or less – Frequently
13‑25 lbs – Frequently
26‑40 lbs – Frequently
41‑100 lbs – Occasionally
Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth Perception)
Sense of Sound – Must be able to hear emergency sounds, intercom, fan motors, etc.
Sense of Smell
Sense of Taste
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) – Back belts are required when lifting and handling heavy products and/or objects.
Work Environment
Grocery.
Equal Opportunity Employer
Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability or pregnancy. Applicants may request accommodations based on religious beliefs, disability or pregnancy. Subject to pre‑employment background and drug screening.
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Houchen’s Food Group, Inc. – Price Less Foods
Department:
Grocery
Job Status:
Full Time
FLSA Status:
Non-Exempt
Reports To:
Store Manager
Grade/Level:
High School or Equivalent
Amount of Travel Required:
As Necessary
Work Schedule:
Flexible
Positions Supervised:
Meat Manager, Produce Manager, Front End/Office Manager, Deli Manager, Stock Manager, Store Clerk, Sales Associates, Cashiers, Meat Clerks, Produce Clerks, Deli Clerks and Stock Clerks
Position Summary
The Assistant Store Manager is knowledgeable of all aspects of the store and assumes full responsibility of the store in the absence of the Store Manager. Duties and responsibilities are generally the same as those of the Store Manager. The Assistant Manager is essentially training to become a Store Manager. The Assistant Store Manager directly supervises associates in the store and may include management functions such as purchasing, budgeting, accounting and personnel work.
Essential Functions
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints in a professional manner.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Assign employees to specific duties.
Direct and supervise employees engaged in sales, inventory‑taking, reconciling cash receipts, or performing services for customers.
Inventory stock and reorder when inventory drops to a specified level.
Keep records of purchases, sales and requisitions.
Enforce safety, health and security rules.
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Hire, train and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Establish and implement policies, goals, objectives and procedures for the department.
Instruct staff on how to handle difficult and complicated sales.
Formulate pricing policies for merchandise, according to profitability requirements.
Estimate consumer demand and determine the types and amounts of goods to be sold.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Observe scheduled shift hours.
Confer with company officials to develop methods and procedures to increase sales, expand markets and promote business.
Perform specific tasks as assigned by the store manager.
Plan budgets and authorize payments and merchandise returns.
Abide by all city, county, state and federal regulations.
Stay familiar with all memos.
Operate shift within company guidelines to achieve sales and profits.
Assist store manager in measuring and evaluating employees and taking corrective action when necessary.
Assist store manager in recruiting, hiring, training, demoting and terminating employees.
Assist store manager in assessing employees in relation to building and maintaining the business.
Assist store manager in ensuring that employees know, understand and follow company policies and procedures.
Assist store manager in achieving productivity of employees through example and leadership.
Assist store manager in achieving sales and profit objectives through goal setting and planning.
Assist store manager with controlling store expenses.
Assist store manager in maintaining and preserving company property.
Assist store manager in maintaining timely two‑way communication.
Assist store manager in maintaining effective work schedules.
Assist store manager in developing a favorable customer image through cleanliness, attractiveness and employee conduct by providing necessary supervision.
Assist store manager in providing adequate supervision to reduce loss due to theft.
Assist store manager in maintaining constant up‑to‑date knowledge of local competition.
Assist store manager in effectively handling customer complaints.
Assist store manager in properly displaying in‑store merchandise to maximize profits.
Properly record all hours worked on the time clock and verify time ticket report of all hours worked.
Record all sales at the time of purchase.
Accurately record all markups, markdowns, spoilage and store use of merchandise according to company policy.
In absence of store manager, organize, calculate and accurately enter daily sales information to send to the corporate office.
Assist store manager in closing out payroll accurately to ensure employees are paid correctly and on time.
In absence of the store manager, prepare end‑of‑week and end‑of‑year reports timely and accurately, or ensure that they are done by a trained employee.
Advise store manager and/or supervisor of any personnel situations or policy violations having a negative effect on store operations.
Assist store manager in maintaining warning notices to reflect a continuous performance record of all employees.
Assist store manager in training all new employees on each shift.
Assist store manager with recruiting, interviewing, hiring, demoting and terminating employees when necessary.
Share responsibility for controlling the inventory in the store.
Notify store manager and/or supervisor immediately if the bank deposit is not made on a daily basis.
Follow company policy by maintaining a low cash drawer and utilizing the safe as instructed by the store manager.
Complete shift‑checkout report at appropriate times as instructed by store manager.
Assist store manager with enforcing correct vendor check‑in procedures, within company guidelines and as instructed by store manager.
Keep safe locked at all times.
Maintain coolers, shelves and displays by keeping them full and fronted at all times.
Properly clean and maintain store equipment.
Prepare and maintain perishable foods according to company standards as instructed by store manager.
Assist store manager with ordering and maintaining merchandise to prevent out of stocks.
Assist store manager with building and maintaining displays that are sellable.
Clean the parking lot and grounds surrounding the store.
Complete any other tasks as assigned by the store manager and/or assistant manager.
Sweep and mop floors, dust shelves and lift and/or carry out trash containers and place in the outside bin.
Unload stock trucks.
Position Qualifications
Competency Statements
Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Assertiveness - Ability to act in a self‑confident manner to facilitate completion of a work assignment or to defend a position or idea.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Energetic - Ability to work at a sustained pace and produce quality work.
Enthusiastic - Ability to bring energy to the performance of a task.
Goal Oriented - Ability to focus on a goal and obtain a pre‑determined result.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
Problem Solving - Ability to find a solution for or to deal proactively with work‑related problems.
Relationship Building - Ability to effectively build relationships with customers and co‑workers.
Reliability - The trait of being dependable and trustworthy.
Responsible - Ability to be held accountable or answerable for one’s conduct.
Self Motive - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
Team Builder - Ability to convince a group of people to work toward a goal.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Education
High School Graduate or General Education Degree (GED).
Experience
No prior experience necessary.
Computer Skills
Microsoft Office and other general computer knowledge.
Other Requirements
Required to have access to a phone at all times and must be able to complete basic math calculations.
Physical Demands
Lift / Carry
10 lbs or less – Constantly
11‑20 lbs – Frequently
21‑50 lbs – Frequently
51‑100 lbs – Frequently
Over 100 lbs – Occasionally
Push / Pull
12 lbs or less – Frequently
13‑25 lbs – Frequently
26‑40 lbs – Frequently
41‑100 lbs – Occasionally
Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth Perception)
Sense of Sound – Must be able to hear emergency sounds, intercom, fan motors, etc.
Sense of Smell
Sense of Taste
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) – Back belts are required when lifting and handling heavy products and/or objects.
Work Environment
Grocery.
Equal Opportunity Employer
Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability or pregnancy. Applicants may request accommodations based on religious beliefs, disability or pregnancy. Subject to pre‑employment background and drug screening.
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