Jail & Prison Services Program Assistant (Part Time)(On Site)
New York Public Library, New York, NY, United States
Jail & Prison Services Program Assistant (Part Time)(On Site)
Application Deadline:
27 April 2026
Department:
Branch Libraries
Employment Type:
Part Time
Location:
Andrew Heiskell Library
Reporting To:
Emily Jacobson
Compensation:
$28.00 / hour
Description
This is an on-site role!
Overview: The Jail & Prison Services Program Assistant will answer letters from incarcerated patrons in support of the Reference by Mail service. The Program Assistant will liaise with volunteers and students also answering letters, to support the workflow of the service. They will work closely with the Supervising Librarian to find ways to streamline and improve the service overall.
Responsibilities
Regularly answer letters from incarcerated patrons in support of the Reference by Mail service
Liaise with volunteers and students answering letters, to support the workflow of the service
Work closely with the Supervising Librarian to find ways to streamline and improve the service overall
Assist with the creation and distribution of materials to staff answering Ref-by-Mail letters, such as guidelines, rules, ready responses, etc.
Occasionally assist with the preparation and delivery of JPS programs and projects, including the Connections reentry guidebook
Attend relevant NYPL staff development activities and training
Perform other related duties as expected
Required Education & Certifications
Bachelor’s degree required
Required Experience
One or more years of experience in an office and/or library setting required
One or more years of experience working with underserved populations required
Required Skills
Strong oral and written communication skills required
Digital literacy and strong working knowledge of Google Drive (docs, sheets, etc.) required
Core Values
Be
Helpful
to patrons and colleagues
Be
Resourceful
in solving problems
Be
Curious
in all aspects of your work
Be
Welcoming
and
Inclusive
Work Environment
On-site at Andrew Heiskell branch
Office setting, computer work
Work occurs on weekdays between the hours of 9-5
Physical Duties
Sitting at a computer/computer work
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Non-Exempt
Schedule
On-Site
Must fill 17 hours/ week, to be set between M-F, 9-5.
Disclaimer
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
#J-18808-Ljbffr
Application Deadline:
27 April 2026
Department:
Branch Libraries
Employment Type:
Part Time
Location:
Andrew Heiskell Library
Reporting To:
Emily Jacobson
Compensation:
$28.00 / hour
Description
This is an on-site role!
Overview: The Jail & Prison Services Program Assistant will answer letters from incarcerated patrons in support of the Reference by Mail service. The Program Assistant will liaise with volunteers and students also answering letters, to support the workflow of the service. They will work closely with the Supervising Librarian to find ways to streamline and improve the service overall.
Responsibilities
Regularly answer letters from incarcerated patrons in support of the Reference by Mail service
Liaise with volunteers and students answering letters, to support the workflow of the service
Work closely with the Supervising Librarian to find ways to streamline and improve the service overall
Assist with the creation and distribution of materials to staff answering Ref-by-Mail letters, such as guidelines, rules, ready responses, etc.
Occasionally assist with the preparation and delivery of JPS programs and projects, including the Connections reentry guidebook
Attend relevant NYPL staff development activities and training
Perform other related duties as expected
Required Education & Certifications
Bachelor’s degree required
Required Experience
One or more years of experience in an office and/or library setting required
One or more years of experience working with underserved populations required
Required Skills
Strong oral and written communication skills required
Digital literacy and strong working knowledge of Google Drive (docs, sheets, etc.) required
Core Values
Be
Helpful
to patrons and colleagues
Be
Resourceful
in solving problems
Be
Curious
in all aspects of your work
Be
Welcoming
and
Inclusive
Work Environment
On-site at Andrew Heiskell branch
Office setting, computer work
Work occurs on weekdays between the hours of 9-5
Physical Duties
Sitting at a computer/computer work
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Non-Exempt
Schedule
On-Site
Must fill 17 hours/ week, to be set between M-F, 9-5.
Disclaimer
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
#J-18808-Ljbffr