Ramp Operations Supervisor
LSG Lufthansa Service Holding AG, Seattle, WA, United States
Job Title:
Ramp Operations Supervisor
Job Location:
Seattle-USA-98188
Work Location Type:
On-Site
Salary Range:
$78,000.00 - 83,000.00
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement
This is a high‑visibility, hands‑on leadership role for someone who thrives on the floor—engaging with teams, driving performance, and solving real‑time operational challenges.
As a Ramp Operations Supervisor, you will oversee and coordinate all ground‑level activities related to aircraft catering and loading. You’ll actively monitor safety and productivity, ensure operational readiness, and lead by example to build a culture of accountability, teamwork, and continuous improvement.
The Ideal Candidate
Excels in fast‑paced, time‑sensitive environments
Brings 2+ years of progressive leadership experience in Distribution, Logistics, or a related field
Has experience managing union and/or hourly workforces
Is proficient with workforce management scheduling and reporting tools
Possesses basic Microsoft Office skills
Demonstrates strong communication, problem‑solving, and team‑building abilities
We are a 24/7 facility – you must have schedule flexibility.
Main Accountabilities
Supervisor Responsibility
Oversees daily ramp operations, including loading and unloading of catering equipment and supplies.
Manages ramp personnel, including scheduling, training, and performance management.
Ensures compliance with all safety regulations, including OSHA, FAA, and TSA guidelines.
Conducts regular safety inspections and training sessions.
Coordinates with flight operations and catering teams to ensure timely and accurate loading of aircraft.
Monitors and optimizes ramp efficiency, including equipment utilization and workflow.
Resolves operational issues and problems in a timely and effective manner.
Maintains accurate records and reports on ramp activities and performance metrics.
Collaborates with other departments to ensure smooth operations and customer satisfaction.
Leadership
Guide, motivate and develop staff within the Human Resources policies
Make the company’s values and management principles live in the department(s)
Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems
Knowledge, Skills and Experience
Previous experience in ramp operations, distribution, logistics or a related field.
Strong leadership and supervisory skills.
In-depth knowledge of aviation safety regulations and procedures.
Excellent organizational and time management skills.
Ability to work under pressure and meet tight deadlines.
Strong problem‑solving and decision‑making abilities.
Valid driver's license and ability to operate ground service equipment.
Nice to have skills
Previous airline catering or aviation logistics
Experience with labor control and forecasting
Strong incident reporting, compliance, and documentation skills
LSG Sky Chefs is an EEO and affirmative action employer of Women/Minorities/Veterans/Individuals with Disabilities.
#J-18808-Ljbffr
Ramp Operations Supervisor
Job Location:
Seattle-USA-98188
Work Location Type:
On-Site
Salary Range:
$78,000.00 - 83,000.00
About us
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.
Role Purpose Statement
This is a high‑visibility, hands‑on leadership role for someone who thrives on the floor—engaging with teams, driving performance, and solving real‑time operational challenges.
As a Ramp Operations Supervisor, you will oversee and coordinate all ground‑level activities related to aircraft catering and loading. You’ll actively monitor safety and productivity, ensure operational readiness, and lead by example to build a culture of accountability, teamwork, and continuous improvement.
The Ideal Candidate
Excels in fast‑paced, time‑sensitive environments
Brings 2+ years of progressive leadership experience in Distribution, Logistics, or a related field
Has experience managing union and/or hourly workforces
Is proficient with workforce management scheduling and reporting tools
Possesses basic Microsoft Office skills
Demonstrates strong communication, problem‑solving, and team‑building abilities
We are a 24/7 facility – you must have schedule flexibility.
Main Accountabilities
Supervisor Responsibility
Oversees daily ramp operations, including loading and unloading of catering equipment and supplies.
Manages ramp personnel, including scheduling, training, and performance management.
Ensures compliance with all safety regulations, including OSHA, FAA, and TSA guidelines.
Conducts regular safety inspections and training sessions.
Coordinates with flight operations and catering teams to ensure timely and accurate loading of aircraft.
Monitors and optimizes ramp efficiency, including equipment utilization and workflow.
Resolves operational issues and problems in a timely and effective manner.
Maintains accurate records and reports on ramp activities and performance metrics.
Collaborates with other departments to ensure smooth operations and customer satisfaction.
Leadership
Guide, motivate and develop staff within the Human Resources policies
Make the company’s values and management principles live in the department(s)
Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems
Knowledge, Skills and Experience
Previous experience in ramp operations, distribution, logistics or a related field.
Strong leadership and supervisory skills.
In-depth knowledge of aviation safety regulations and procedures.
Excellent organizational and time management skills.
Ability to work under pressure and meet tight deadlines.
Strong problem‑solving and decision‑making abilities.
Valid driver's license and ability to operate ground service equipment.
Nice to have skills
Previous airline catering or aviation logistics
Experience with labor control and forecasting
Strong incident reporting, compliance, and documentation skills
LSG Sky Chefs is an EEO and affirmative action employer of Women/Minorities/Veterans/Individuals with Disabilities.
#J-18808-Ljbffr