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Maintenance Manager

Illuminate Community Church, Scottsdale, AZ, United States


Overview
JOB TITLE:

Maintenance Manager
REPORTS TO:

Director of Campus Operations
HOURS/WEEK:

Full Time/40 Hours Per Week
FSLA DESIGNATION:

Non-Exempt
STAFF CATEGORY:

Facilities Support Staff

ILLUMINATE’S OVERALL MISSION:

We are called to love all people, make disciples, and empower them to be on mission for God.
ILLUMINATE’S OVERALL VISION:

Our vision is to be a “city on a hill” where the broken, hurting, and searching are drawn to the light and love of Jesus.

Summary of Position
The Maintenance Manager serves Illuminate’s mission by ensuring our campus is safe, welcoming, and ready for ministry every day. This role provides hands on facility care through preventive maintenance, timely repairs, and strong stewardship of building systems, tools, and resources. The Maintenance Manager manages the CMMS to track assets, work orders, and maintenance schedules, coordinates vendors and required inspections, and responds quickly to urgent issues to support weekend services and special events. This position also oversees one part time maintenance team member and supports campus security procedures, fleet readiness, and overall operational excellence across the property.

Responsibilities
Specific responsibilities include but are not limited to –

Maintain campus buildings and grounds to a high standard through preventive maintenance and timely repairs (painting, carpentry, basic plumbing, basic electrical troubleshooting, minor HVAC and mechanical tasks).

Manage and develop the maintenance side of the CMMS: build asset lists, preventive maintenance schedules, work order intake, prioritization, documentation, and reporting.

Ensure campus readiness for weekend services and events, including rapid response to urgent facility issues during operating hours.

Support safety and compliance: routine inspections, hazard mitigation, basic safety practices, and coordination of required inspections (fire life safety and other systems as applicable).

Maintain and inspect the vehicle fleet, including maintenance scheduling, cleanliness standards, and documentation.

Lead and develop a maintenance team (staff and volunteers), assigning tasks and ensuring work is completed well and on time.

Perform opening and closing procedures as assigned, including building security checks and system status verification.

Maintain inventory of supplies and tools; keep work areas organized and safe.

Other duties as assigned by the Director of Campus Operations.

Qualifications

3 to 5 years of maintenance or facilities experience (commercial, church, school, or similar environment).

Proven ability to troubleshoot and complete repairs in carpentry, basic plumbing, basic electrical troubleshooting, and general mechanical systems.

Comfortable using a CMMS and common office tools (Microsoft 365). Ability and willingness to learn new systems quickly.

Strong organization and follow through with the ability to manage multiple projects, document work, and meet deadlines.

Clear communicator with a strong customer service mindset who works well with staff, volunteers, and guests.

Ability to work independently, prioritize tasks, and collaborate effectively with a team.

Servant-hearted, humble, teachable, and able to support the mission and values of Illuminate Community Church.

Preferred Additional Qualifications

Experience implementing or rebuilding a CMMS (asset lists, preventive maintenance schedules, work order workflows, reporting).

Vendor coordination experience (scheduling, site access, quality control, basic quoting/bid support).

Familiarity with low-voltage and building systems (security systems, access control, cameras, HVAC controls).

Safety training or certification (OSHA 10, lift training, ladder safety).

HVAC experience (basic troubleshooting, filter schedules, thermostat and controller familiarity).

Professional Competencies

Maintains strict confidentiality and sound judgement when handling sensitive information related to church operations, staff, and congregants.

Demonstrates strong verbal and written communication skills.

Works effectively in a team-oriented environment, collaborating with staff, volunteers, and ministry leaders.

Displays effectively in a team-oriented environment, collaborating with staff, volunteers, and ministry leaders.

Able to manage multiple responsibilities while maintaining attention to detail and professionalism.

Functions effectively both behind the scenes and in public-facing situations, depending on ministry needs.

Spiritual & Character Qualifications

A committed follower of Jesus Christ whose life reflects biblical character and aligns with Illuminate Community Church’s Statement of Faith, Position Statements and Staff Handbook.

Demonstrates a high level of personal and professional integrity, striving to live above reproach in both personal life and ministry responsibilities.

Supports and promotes a Christ-centered work environment, contributing positively to staff unity and the mission of the church.

Serves as a Christlike example to the church body, fellow staff and the broader community through conduct, attitude, and relationships.

Demonstrates humility, teachability, and a servant-hearted approach to ministry.

Additional Expectations

Supports and participates in the overall ministry and mission of Illuminate Community Church.

Attends required staff meetings and church events (including Easter and Christmas) as requested.

Performs other duties as assigned to support the effectiveness of the ministry and staff team.

Physical Demands

Constant sitting, standing, moving and viewing of screens. Occasional lifting of 50 pounds or more.

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