Registration Specialist/UI Tax 2026-00973
State of Wyoming, Wyoming, OH, United States
General Description
The purpose of this position is to process registrations from employers, maintain and update existing employer accounts such as account closures and third‑party access. Provide customer service to employers needing assistance filing their quarterly reports, assist in collecting past‑due reports and payments from employers, and assist in detecting possible fraud against the state unemployment insurance program.
Benefits
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement – Pension and 457B plans that help you build a secure future
Flexible schedules and work‑life balance options
Meaningful work that makes a difference for Wyoming communities and much more
Essential Functions
Review employer registrations and gather pertinent information to determine UI liability according to WY State Statute and federal TPS standards.
Monitor registration team emails and incoming paperwork and route to the proper person.
Assist third parties with adding/removing clients and establishing new third‑party accounts.
Provide customer service to employers, third parties, and other government agencies via various means of contact.
Provide basic technical support to users of the unemployment website.
Assist the Accounts Receivable section with the processing of quarterly mass mail.
Process employer closure requests by gathering pertinent information to properly close accounts according to WY State Statutes and federal TPS standards.
Assist with other duties assigned by management.
Qualifications
Preference may be given to applicants who have prior experience with the statutes, rules, regulations, policies, and procedures of the Unemployment Tax Division.
Ability to learn the statutes, rules, regulations, policies, and procedures of the Unemployment Tax Division.
Ability to learn the federal Tax Performance System requirements.
Knowledge of business management practices, various accounting systems, and payroll practices.
Skill in computers, including Microsoft Word, Excel, internet usage, written and verbal communication, and researching public information.
Ability to balance multiple tasks, work independently, and provide excellent customer service.
Bachelor's Degree is the minimum qualification.
0-1 year of progressive work experience (typically in Benefits and Eligibility), or 3-4 years of progressive work experience (typically in Benefits and Eligibility).
Certificates, Licenses, Registrations: None.
Special Requirements
FLSA: Non‑Exempt
The Wyoming Department of Workforce Services (DWS) uses E‑Verify to confirm the eligibility of all newly hired employees to work in the United States.
Former State of Wyoming employees rehired within 31 days from their previous employment will be required to reimburse the State of Wyoming for all vacation and sick leave compensation received upon separation.
For the Veteran's preference consideration, supporting documentation must accompany your application.
Offers of employment will be contingent upon the successful completion of a background check.
Equal Opportunity Statement
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
#J-18808-Ljbffr
The purpose of this position is to process registrations from employers, maintain and update existing employer accounts such as account closures and third‑party access. Provide customer service to employers needing assistance filing their quarterly reports, assist in collecting past‑due reports and payments from employers, and assist in detecting possible fraud against the state unemployment insurance program.
Benefits
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement – Pension and 457B plans that help you build a secure future
Flexible schedules and work‑life balance options
Meaningful work that makes a difference for Wyoming communities and much more
Essential Functions
Review employer registrations and gather pertinent information to determine UI liability according to WY State Statute and federal TPS standards.
Monitor registration team emails and incoming paperwork and route to the proper person.
Assist third parties with adding/removing clients and establishing new third‑party accounts.
Provide customer service to employers, third parties, and other government agencies via various means of contact.
Provide basic technical support to users of the unemployment website.
Assist the Accounts Receivable section with the processing of quarterly mass mail.
Process employer closure requests by gathering pertinent information to properly close accounts according to WY State Statutes and federal TPS standards.
Assist with other duties assigned by management.
Qualifications
Preference may be given to applicants who have prior experience with the statutes, rules, regulations, policies, and procedures of the Unemployment Tax Division.
Ability to learn the statutes, rules, regulations, policies, and procedures of the Unemployment Tax Division.
Ability to learn the federal Tax Performance System requirements.
Knowledge of business management practices, various accounting systems, and payroll practices.
Skill in computers, including Microsoft Word, Excel, internet usage, written and verbal communication, and researching public information.
Ability to balance multiple tasks, work independently, and provide excellent customer service.
Bachelor's Degree is the minimum qualification.
0-1 year of progressive work experience (typically in Benefits and Eligibility), or 3-4 years of progressive work experience (typically in Benefits and Eligibility).
Certificates, Licenses, Registrations: None.
Special Requirements
FLSA: Non‑Exempt
The Wyoming Department of Workforce Services (DWS) uses E‑Verify to confirm the eligibility of all newly hired employees to work in the United States.
Former State of Wyoming employees rehired within 31 days from their previous employment will be required to reimburse the State of Wyoming for all vacation and sick leave compensation received upon separation.
For the Veteran's preference consideration, supporting documentation must accompany your application.
Offers of employment will be contingent upon the successful completion of a background check.
Equal Opportunity Statement
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
#J-18808-Ljbffr