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Lead, People Analytics Insights

Royal Caribbean International, Miami, FL, United States


Position Summary
Royal Caribbean Group seeks a Lead, People Analytics Insights to drive data‑driven stories that enhance employee experience and productivity across its global workforce. The role reports to the Director, People Analytics and works closely with HR Business Partners and other leaders to optimize initiatives for 100,000 employees in more than 120 countries.

Location and Status
Position is onsite in Miami, Florida. This role is not eligible for work authorization sponsorship.

Responsibilities

Act as a consultative partner and key enabler for business partners, using data insights and compelling stories to support strategy and decisions.

Collaborate effectively with HR, Finance, Legal, Technology and other teams.

Influence stakeholders through data‑driven discussions.

Drive awareness and usage of analytics tools.

Deliver actionable insights that impact business outcomes.

Create and update success metrics and clearly defined KPIs.

Design, develop, and deploy predictive and prescriptive analytics.

Act as leader and SME for People & Outreach and share best practices.

Lead continuous learning and upskilling of HR and business leaders on People Analytics around metrics, tools and insights.

Mentor junior employees.

Champion data privacy and governance rules and demonstrate exceptional judgement when handling sensitive data.

Qualifications

Master’s degree with 4+ years of experience, or bachelor’s degree with 6+ years of experience.

Experience in People Analytics, or background in I/O Psychology, Organizational Behavior/Design/Development, Management, Strategy or related field.

Experience with data visualization and developing PowerPoints delivering insights.

Experience using tools such as Think‑Cell, Excel, CoPilot, Claude, Databricks, SQL, Power BI, Alteryx, Smartsheet, Qualtrics, R, and/or Python.

Experience applying methods such as correlation, regression, forecasting, longitudinal analysis, classification, dimensional reduction, clustering, etc.

Consulting experience is a plus.

Agile product development experience is a plus.

Experience designing and implementing A/B Testing, measuring, and improving processes to enhance employee experience and productivity is a plus.

Equal Employment Opportunity Statement
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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