Part-time Dispatcher
Transdev, Joliet, IL, United States
Part‑Time Dispatcher
Transdev in Joliet, IL is hiring a Part‑time Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer‑service‑oriented professionals who are dedicated to safety.
Compensation
Competitive compensation package: $19.00/hour to $23.50/hour
Key Responsibilities
Oversee road service assigned carriers by tracking trip performance measures, route start time, incidents, etc.
Provide customer support by responding to questions and concerns regarding trips, including no‑shows, cancellations and missed trips.
Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
Other duties as required.
Qualifications
High School Diploma or GED; Technical Degree preferred.
3–5 years’ experience dispatching.
Excellent verbal, interpersonal and customer‑service skills.
Problem‑solving and analytical skills.
Must be available to work Saturday shifts within the hours 7:30 am–8:30 pm.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Drug‑Free Workplace
Applicants must be eligible to work in the United States without requiring sponsorship now or in the future.
Successfully pass a pre‑employment drug screen.
Equal Employment Opportunity
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or any other legally protected status.
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Transdev in Joliet, IL is hiring a Part‑time Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer‑service‑oriented professionals who are dedicated to safety.
Compensation
Competitive compensation package: $19.00/hour to $23.50/hour
Key Responsibilities
Oversee road service assigned carriers by tracking trip performance measures, route start time, incidents, etc.
Provide customer support by responding to questions and concerns regarding trips, including no‑shows, cancellations and missed trips.
Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
Other duties as required.
Qualifications
High School Diploma or GED; Technical Degree preferred.
3–5 years’ experience dispatching.
Excellent verbal, interpersonal and customer‑service skills.
Problem‑solving and analytical skills.
Must be available to work Saturday shifts within the hours 7:30 am–8:30 pm.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces.
Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level.
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Drug‑Free Workplace
Applicants must be eligible to work in the United States without requiring sponsorship now or in the future.
Successfully pass a pre‑employment drug screen.
Equal Employment Opportunity
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or any other legally protected status.
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