Physical Security Technician
Truckee Meadows Water Authority, Security-Widefield, CO, United States
About The Organization
Truckee Meadows Water Authority (TMWA) is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, Sparks and Washoe County. TMWA has a highly skilled workforce that ensures the around-the-clock treatment, delivery and availability of high-quality drinking water for more than 475,000 residents of the Truckee Meadows.
Position Summary
We are looking to hire a Physical Security Technician to join our Security Department. Under general supervision, the Physical Security Technician carries out detailed instructions, procedures, and tasks primarily oriented to ensure the operational status of security systems. Incumbents at this level have an intermediate level of security experience and are expected to exercise independent judgement and sound decision making. PSTs are responsible for supporting the Physical Security Specialist with maintenance, troubleshooting, repair, and replacement of security equipment, performing site security inspections, and preventive maintenance to keep security systems and equipment fully operational. The PST represents and enforces the TMWA Security Management Program (SMP) and supporting security policies, procedures, and protocols while protecting our critical infrastructure.
Essential Duties And Responsibilities
Supports the security program by performing routine maintenance, troubleshooting, repair, and/or replacement of security equipment. Reports technical issues to the PSS.
Performs key control program maintenance functions, installs, repairs and maintains electronic key system components; performs lock audits, and updates asset management tracking sheets.
Configures new security cameras, reviews existing camera settings to ensure they are kept within guidance of existing directives and SOPs. Works with the PSS to adjust camera settings via the UI and/or within Genetec.
Assists the Physical Security Specialist with ongoing and periodic inspections of facilities to identify potential vulnerabilities and resolve security problems, submits work orders and appropriate notifications for action.
Performs Level 1 preventative maintenance (PM) program activities on all security cameras, including cleaning, refocusing, and adjusting fields of view. Reports all Level 2 camera problems needing to be addressed to the PSS.
Performs Level 1 PM program activities on all electronic lock devices per vendor recommended cleaning schedule, follows the lock PM standard operating procedure, submits work orders, replaces lock hardware when needed, and reports all Level 2 lock issues needing to be addressed to the PSS.
Responds to reported security problems involving lock access to troubleshoot and repair/replace padlocks, internal locking lever components, and/or electronic key cores when needed to keep critical infrastructure sites secure and accessible to authorized personnel.
Maintains the necessary Operator level (or higher) Genetec certifications required to perform job specific duties within the Genetec system.
Works effectively and courteously with all levels of internal management, other employees, representatives of other agencies, emergency personnel, members of the public, and others encountered in the course of daily work.
Ensures that employee information is kept confidential and that incidents are responded to using the appropriate level of discreetness, urgency, and confidentiality.
Participates as a member of the Security On Call Group, responsible for responding to security incidents during on‑call weeks, performs basic incident response coordination with internal groups per established SOPs, and works with law enforcement when needed as part of incident response.
Education And Experience Requirements
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the minimum requirements is:
Experience
Three (3) years of relevant experience or an Associate’s degree from an accredited college or university in a related field of study with one (1) year of relevant work experience.
Education & Training
High school diploma or certificate of high school equivalency.
Other Combinations Of Education/experience May Be Considered.
Must have prior experience using major enterprise level platforms for Video Management Systems (VMS) and Physical Control Access Systems (CAS). Preferred security, military, law enforcement or similar experience.
Certifications, Licensure, And Special Requirements
Must have completed or be able to complete the Genetec SC‑OTC‑01 Security Center Omnicast (Video) Operator course and the Genetec SC‑STC‑01 Security Center Synergis (Access Control) Operator course within 3 months of appointment.
The Genetec SC‑OTC‑01 Security Center Omnicast (Video) Technical Certification, SC‑STC‑01 Security Center Synergis (Access Control) Technical Certification, and SC‑ETC‑01 Security Center (Enterprise) Technical Certification are preferred but not required.
Must hold a valid driver’s license from the State of Nevada or, for applicants who reside in another state within a commutable distance (including students), a valid driver’s license issued by their state of residence.
Must also meet and maintain eligibility to be covered under TMWA’s vehicle insurance requirements.
Employment is contingent upon successful completion of a background investigation. During hire by TMWA and periodically during employment, background investigations may be conducted. This position is considered a safety‑sensitive position and employment is contingent upon the results of drug and/or alcohol testing which includes screening for marijuana. The presence of marijuana or other screened for substances on any employment related substance test may result in a refusal to hire or termination of employment.
Knowledge Of
Relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of TMWA assets. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of people, data, property, and operations. Knowledge of business principles involved in basic water utility operations is preferred. Video surveillance systems and equipment. In‑depth knowledge of work control processes, facility monitoring and escorting procedures. Modern equipment and communication tools used for business functions, project management and task coordination including computers and common office computer software and database programs, including the Microsoft Suite of Programs (Word, Excel, Outlook, and PowerPoint). Modern security methods, techniques, and procedures, including basic methods, techniques, procedures, and practices of criminal investigation.
Skilled In/Ability To
Identify when something is wrong or likely to go wrong; apply general rules to specific problems to produce answers or outcomes that make sense; use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; convey information effectively when talking to others and comprehend information and ideas presented by others; give full attention to what other people are saying and understand relevant points; understand and interpret written work‑related documents; proficiently use the Windows operating systems including Outlook, XLS, PPT, Word and/or other similar Office suite platforms in common use; consider the relative costs and benefits of potential actions to choose the most appropriate one. Safely and frequently drive up to 100 miles a day to various locations, including those requiring four‑wheel drive to access and get in and out of a vehicle up to 50 times per day to inspect critical infrastructure. Enter confined spaces, ascend, and descend stairs and ladders, and work in the field including in various outdoor locations which may include traversing through rough terrain and weather conditions. Make decisions that demonstrate honesty, integrity, and accountability in line with TMWA’s reliability and customer service goals.
TMWA is an Equal Opportunity Employer
TMWA is an equal opportunity employer. It is TMWA’s policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, gender, religion, age, national origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, veteran status or any other characteristic protected by law. TMWA’s commitment to equal opportunity includes all terms, conditions, and privileges of employment, including but not limited to recruiting, hiring, job placement, training, compensation, benefits, discipline, advancement, and termination.
All decisions affecting any terms and conditions of employment, including recruitment, hiring, assignment, training, compensation, promotion, salary, disciplinary action, and an employee’s caregiving responsibilities, will be made without regard to race, color, gender, religion, age, national origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, veteran status or any other characteristic protected by law.
TMWA complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@tmwa.com or 775‑834‑8207.
TMWA is committed to providing a safe work environment and to fostering the health and well‑being of our employees. That commitment is jeopardized when any of our employees illegally use drugs at home or at work, come to work under the influence, possess, distribute, or sell drugs in the workplace, or abuse alcohol on the job. As part of our commitment to safeguard the well‑being of our employees and to provide a safe environment for everyone, TMWA has established a drug‑free workplace policy.
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Truckee Meadows Water Authority (TMWA) is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, Sparks and Washoe County. TMWA has a highly skilled workforce that ensures the around-the-clock treatment, delivery and availability of high-quality drinking water for more than 475,000 residents of the Truckee Meadows.
Position Summary
We are looking to hire a Physical Security Technician to join our Security Department. Under general supervision, the Physical Security Technician carries out detailed instructions, procedures, and tasks primarily oriented to ensure the operational status of security systems. Incumbents at this level have an intermediate level of security experience and are expected to exercise independent judgement and sound decision making. PSTs are responsible for supporting the Physical Security Specialist with maintenance, troubleshooting, repair, and replacement of security equipment, performing site security inspections, and preventive maintenance to keep security systems and equipment fully operational. The PST represents and enforces the TMWA Security Management Program (SMP) and supporting security policies, procedures, and protocols while protecting our critical infrastructure.
Essential Duties And Responsibilities
Supports the security program by performing routine maintenance, troubleshooting, repair, and/or replacement of security equipment. Reports technical issues to the PSS.
Performs key control program maintenance functions, installs, repairs and maintains electronic key system components; performs lock audits, and updates asset management tracking sheets.
Configures new security cameras, reviews existing camera settings to ensure they are kept within guidance of existing directives and SOPs. Works with the PSS to adjust camera settings via the UI and/or within Genetec.
Assists the Physical Security Specialist with ongoing and periodic inspections of facilities to identify potential vulnerabilities and resolve security problems, submits work orders and appropriate notifications for action.
Performs Level 1 preventative maintenance (PM) program activities on all security cameras, including cleaning, refocusing, and adjusting fields of view. Reports all Level 2 camera problems needing to be addressed to the PSS.
Performs Level 1 PM program activities on all electronic lock devices per vendor recommended cleaning schedule, follows the lock PM standard operating procedure, submits work orders, replaces lock hardware when needed, and reports all Level 2 lock issues needing to be addressed to the PSS.
Responds to reported security problems involving lock access to troubleshoot and repair/replace padlocks, internal locking lever components, and/or electronic key cores when needed to keep critical infrastructure sites secure and accessible to authorized personnel.
Maintains the necessary Operator level (or higher) Genetec certifications required to perform job specific duties within the Genetec system.
Works effectively and courteously with all levels of internal management, other employees, representatives of other agencies, emergency personnel, members of the public, and others encountered in the course of daily work.
Ensures that employee information is kept confidential and that incidents are responded to using the appropriate level of discreetness, urgency, and confidentiality.
Participates as a member of the Security On Call Group, responsible for responding to security incidents during on‑call weeks, performs basic incident response coordination with internal groups per established SOPs, and works with law enforcement when needed as part of incident response.
Education And Experience Requirements
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the minimum requirements is:
Experience
Three (3) years of relevant experience or an Associate’s degree from an accredited college or university in a related field of study with one (1) year of relevant work experience.
Education & Training
High school diploma or certificate of high school equivalency.
Other Combinations Of Education/experience May Be Considered.
Must have prior experience using major enterprise level platforms for Video Management Systems (VMS) and Physical Control Access Systems (CAS). Preferred security, military, law enforcement or similar experience.
Certifications, Licensure, And Special Requirements
Must have completed or be able to complete the Genetec SC‑OTC‑01 Security Center Omnicast (Video) Operator course and the Genetec SC‑STC‑01 Security Center Synergis (Access Control) Operator course within 3 months of appointment.
The Genetec SC‑OTC‑01 Security Center Omnicast (Video) Technical Certification, SC‑STC‑01 Security Center Synergis (Access Control) Technical Certification, and SC‑ETC‑01 Security Center (Enterprise) Technical Certification are preferred but not required.
Must hold a valid driver’s license from the State of Nevada or, for applicants who reside in another state within a commutable distance (including students), a valid driver’s license issued by their state of residence.
Must also meet and maintain eligibility to be covered under TMWA’s vehicle insurance requirements.
Employment is contingent upon successful completion of a background investigation. During hire by TMWA and periodically during employment, background investigations may be conducted. This position is considered a safety‑sensitive position and employment is contingent upon the results of drug and/or alcohol testing which includes screening for marijuana. The presence of marijuana or other screened for substances on any employment related substance test may result in a refusal to hire or termination of employment.
Knowledge Of
Relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of TMWA assets. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of people, data, property, and operations. Knowledge of business principles involved in basic water utility operations is preferred. Video surveillance systems and equipment. In‑depth knowledge of work control processes, facility monitoring and escorting procedures. Modern equipment and communication tools used for business functions, project management and task coordination including computers and common office computer software and database programs, including the Microsoft Suite of Programs (Word, Excel, Outlook, and PowerPoint). Modern security methods, techniques, and procedures, including basic methods, techniques, procedures, and practices of criminal investigation.
Skilled In/Ability To
Identify when something is wrong or likely to go wrong; apply general rules to specific problems to produce answers or outcomes that make sense; use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; convey information effectively when talking to others and comprehend information and ideas presented by others; give full attention to what other people are saying and understand relevant points; understand and interpret written work‑related documents; proficiently use the Windows operating systems including Outlook, XLS, PPT, Word and/or other similar Office suite platforms in common use; consider the relative costs and benefits of potential actions to choose the most appropriate one. Safely and frequently drive up to 100 miles a day to various locations, including those requiring four‑wheel drive to access and get in and out of a vehicle up to 50 times per day to inspect critical infrastructure. Enter confined spaces, ascend, and descend stairs and ladders, and work in the field including in various outdoor locations which may include traversing through rough terrain and weather conditions. Make decisions that demonstrate honesty, integrity, and accountability in line with TMWA’s reliability and customer service goals.
TMWA is an Equal Opportunity Employer
TMWA is an equal opportunity employer. It is TMWA’s policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, gender, religion, age, national origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, veteran status or any other characteristic protected by law. TMWA’s commitment to equal opportunity includes all terms, conditions, and privileges of employment, including but not limited to recruiting, hiring, job placement, training, compensation, benefits, discipline, advancement, and termination.
All decisions affecting any terms and conditions of employment, including recruitment, hiring, assignment, training, compensation, promotion, salary, disciplinary action, and an employee’s caregiving responsibilities, will be made without regard to race, color, gender, religion, age, national origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, veteran status or any other characteristic protected by law.
TMWA complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@tmwa.com or 775‑834‑8207.
TMWA is committed to providing a safe work environment and to fostering the health and well‑being of our employees. That commitment is jeopardized when any of our employees illegally use drugs at home or at work, come to work under the influence, possess, distribute, or sell drugs in the workplace, or abuse alcohol on the job. As part of our commitment to safeguard the well‑being of our employees and to provide a safe environment for everyone, TMWA has established a drug‑free workplace policy.
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