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Senior Medical Billing Specialist

GlyCare® by Diabetes Management Partners, Jacksonville, FL, United States


We are seeking an experienced

Medical Billing Specialist

to support a hospital-based group practice operating across multiple states, with a

primary focus on Insurance Accounts Receivable under 60 days .

This is not an entry-level role. The ideal candidate has hands‑on experience managing

early‑stage A/R , ensuring claims move efficiently through the revenue cycle, and

identifying and resolving issues before they age into long‑term A/R .

This role is critical in a rapidly growing, multi‑state environment.

The candidate must be comfortable supporting

new hospital implementations , identifying payer setup issues early, and ensuring A/R performance remains stable as the organization expands.

This role is focused on prevention, not cleanup—success is measured by reducing A/R aging before it becomes a >60‑day issue.

What You’ll Do

Own and manage Insurance A/R under 60 days, ensuring claims are progressing toward timely payment

Proactively follow up on newly billed claims and early‑stage A/R to prevent aging beyond 60 days

Identify and resolve issues early in the claim lifecycle (e.g., claim rejections, missing information, enrollment gaps, payer‑specific requirements)

Investigate and resolve unpaid or delayed claims across multiple payers

Proactively research and resolve payer‑specific issues, including contacting payers when needed

Track, monitor, and manage A/R performance across newly onboarded hospitals

Identify and Escalate payer or setup issues early in new hospital implementations

Develop and maintain tracking tools (Excel or similar) for payer issues, A/R trends, and potential risks

Review, correct, and resubmit rejected or denied claims as needed

Monitor trends and escalat e recurring payer issues to prevent future delays

Maintain accurate, audit‑ready documentation of all follow‑up activities

Collaborate with internal teams to improve clean claim rates and reduce A/R aging

Note: While this role may support other billing functions as needed, the primary responsibility is early‑stage Insurance A/R management and prevention of aging.

Required Experience & Qualifications

Minimum 2+ years of recent experience, as described in a hospital‑based or large group practice

Strong experience with Insurance A/R follow-up focused on early‑stage accounts (0–60 days). Meaning having an understanding of and understanding why claims are being denied and how to fix it.

Demonstrated experience working with multiple payers (commercial, Medicare, Medicaid, managed care)

Experience supporting billing operations across multiple states or payer jurisdictions

Experience supporting new hospital or practice onboarding, expansions, or implementations strongly preferred

Working knowledge of payer guidelines, claim requirements, and reimbursement workflows

Proven ability to identify issues early, problem‑solve, and driver resolution independently

Experience communicating directly with payers to resolve complex issues

Proficiency with EMR and billing software

Strong Excel skills for tracking and reporting

Excellent attention to detail, organization, and follow‑through

Key Traits for Success

Proactive thinker who identifies and resolves issues before they escalated

Thrives in a high‑growth, fast‑paced, multi‑state environment

Ability to independently problem‑solve in unstructured situations, including deciphering issues without predefined procedures or standard answers

Strong problem‑solver who can navigate new or unfamiliar payer requirements

Comfortable working independently with minimal oversight

Persistent and resourceful in resolving complex billing issues

Ability to build structure, tracking, and processes in evolving operational environments

Positive, team‑oriented mindset with strong communication skills

Education

A degree is not required if you have relevant medical billing experience

A degree without hands‑on billing experience will not meet the requirements of this role

Compensation
Salary range: $56,000 – $68,000 annually (commensurate with experience). This position is onsite Monday - Friday.

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