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Billing Supervisor

Cooper & Scully, P.C., Dallas, TX, United States


The Billing Supervisor is responsible for overseeing the firm’s billing operations to ensure accurate, timely, and compliant client invoicing. This role supervises billing staff, manages complex legal billing requirements across multiple client electronic billing systems, and serves as a key liaison between attorneys, finance leadership, and clients. The Billing Supervisor plays a critical role in revenue cycle management and client satisfaction within a midsized law firm environment. The Billing Supervisor will report directly to the CFO and will work closely with the Management Accountant and the Accounting/Billing Coordinator as a Team Lead.

Key Responsibilities

Supervise and mentor the Accounting/Billing Coordinator, ensuring consistent adherence to firm policies, client guidelines, and best practices

Oversee the preparation, review, and distribution of client invoices using

SurePoint LMS Finance Enterprise (LMS V / LMS)

Manage billing workflows across multiple client billing platforms, including client‑specific e‑billing systems (including, but not limited to, appealing client-generated billing adjustments and coordination of matter budgets)

Ensure compliance with outside counsel guidelines, engagement letters, billing rate agreements, and firm policies

Review pre-bills for accuracy, completeness, narrative quality, and compliance prior to final submission

Partner with attorneys and legal assistants to resolve billing issues, adjustments, and write‑offs

Monitor billing timelines, identify and address delays, and ensure prompt invoicing

Assist with billing‑related audits, internal controls, and process improvement initiatives

Track outstanding receivables, process accounts receivable deposits, and be responsible for collections and associated monthly reporting

Prepare billing, AR, and financial reports using

Microsoft Excel

and firm financial systems

Collaborate with Finance and Accounting leadership on billing strategy, forecasting, and collections support

Maintain billing documentation, procedures, and staff training materials

Oversee the establishment of new matters and the generation of conflict of interest reports

Review client cost inputs weekly in expense management systems for compliance with client billing guidelines

Oversee the integrity of the billing systems to include closing matters

Qualifications

Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred or equivalent professional experience

Five (5) or more years of legal billing experience , with prior supervisory or lead experience preferred

Experience using

Surepoint LMS Finance Enterprise

strongly preferred

Demonstrated experience working with

multiple client billing and e‑billing systems

Proficiency in Microsoft Office , particularly

Excel

(pivot tables, reporting functions)

Working knowledge of legal billing practices, LEDES formats, timekeeping, and client billing requirements

Strong attention to detail, organizational skills, and ability to manage deadlines

Professional communication skills and the ability to work effectively with attorneys, staff, and clients

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