IT Technician, KeyBank Center
Delaware North, Buffalo, NY, United States
The opportunity
Delaware North Sportservice is hiring a part‑time seasonal IT Technician to join our team at KeyBank Center in Buffalo, New York. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations. Apply to join our team if you are an IT Technician who enjoys troubleshooting, assisting with implementing computing technology associated with applications, data, communications, hardware, and networks. Working in this amazing venue, you will fit right into our collaborative team.
Pay
$16.00 - $19.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
Provide maintenance and support for desktops, laptops and end‑user support for hardware and software systems
Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
Set up and maintain computer software and hardware, user account and computer configurations for team members
Actively prioritize and resolve issues and end‑user help requests during normal business hours as well as during events
Record, track, and document successful and unsuccessful actions made through help desk request problem‑solving process
More about you
Minimum 6 months to 1 year of experience in a technical support role
Experience with point of sale is preferred
Experience with property management systems, retail systems, cloud‑based computing, network support, and Windows
Excellent verbal and written communication, organization, and sales skills in a customer service‑driven industry
Team‑oriented and able to prioritize job responsibilities
Ability to work a part time, flexible schedule, including nights, weekends, and holidays
Shift details
Days
Evenings
Holidays
M‑F
Evenings as needed
Weekends
Who we are
Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members‑only fine dining restaurant, at the 19,200‑seat arena.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr
Delaware North Sportservice is hiring a part‑time seasonal IT Technician to join our team at KeyBank Center in Buffalo, New York. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations. Apply to join our team if you are an IT Technician who enjoys troubleshooting, assisting with implementing computing technology associated with applications, data, communications, hardware, and networks. Working in this amazing venue, you will fit right into our collaborative team.
Pay
$16.00 - $19.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
Provide maintenance and support for desktops, laptops and end‑user support for hardware and software systems
Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
Set up and maintain computer software and hardware, user account and computer configurations for team members
Actively prioritize and resolve issues and end‑user help requests during normal business hours as well as during events
Record, track, and document successful and unsuccessful actions made through help desk request problem‑solving process
More about you
Minimum 6 months to 1 year of experience in a technical support role
Experience with point of sale is preferred
Experience with property management systems, retail systems, cloud‑based computing, network support, and Windows
Excellent verbal and written communication, organization, and sales skills in a customer service‑driven industry
Team‑oriented and able to prioritize job responsibilities
Ability to work a part time, flexible schedule, including nights, weekends, and holidays
Shift details
Days
Evenings
Holidays
M‑F
Evenings as needed
Weekends
Who we are
Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members‑only fine dining restaurant, at the 19,200‑seat arena.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr