Operations Management Trainee
Ryder System, Inc., Rocky Mount, NC, United States
At Ryder, our most important competitive advantage is our people. As an Operations Management Trainee, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.
Shop Location: Rocky Mount, NC 27804
Shift/Schedule: Tuesday – Friday, 1:30 pm to 10:00 pm; Saturday 6:00 am to 2:30 pm
Salary: $56,000 – Paid Weekly
Strong Parts and Truck Repair knowledge. Bachelor's Degree Required
The Operations Management Trainee (OMT) is an 18‑month structured training program designed to develop leadership and operational knowledge. The position involves collaborating with different teams to gain insights into the business, processes, and strategies that align with customer retention and operational excellence.
This role provides an opportunity to apply problem‑solving skills to help make sound business decisions for the company.
With support, mentorship, and training from your managers and team members, and with a willingness to relocate, you will be prepared to advance in a successful career.
This is an excellent opportunity for a recent college graduate to start their career with a reliable and growing company.
If you’re motivated, coachable, and looking for a fast‑paced inclusive environment, you’ll find this a great fit. Competitive pay, rapid growth, a full benefits package, 401(k) employer match, and a share discount are included.
Essential Functions
Responsible for customer relationship activities, providing a quality customer interface, proactive customer management, issue resolution, and ensuring customer satisfaction.
Coordinate with the rental department to ensure maximum utilization while maintaining lease customer satisfaction.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads, ensuring policies and processes are followed to optimize costs.
Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure overall customer satisfaction.
Ensure accurate preventive maintenance scheduling, follow‑up, breakdown reporting, and vehicle status updates; oversee technician work planning for efficiency, training, and flexibility.
Additional Responsibilities
Relocation within the business unit at the conclusion of the training program is required.
Perform other duties as assigned.
Skills and Abilities
Detail oriented with excellent follow‑up practices.
Strong verbal and written communication skills.
Instills commitment to organizational goals.
Capable of multi‑tasking, highly organized, with excellent time‑management skills; able to prioritize work.
Flexibility to operate and self‑driven to excel in a fast‑paced environment.
Strong mechanical skills.
Effective interpersonal skills with excellent influencing abilities.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as part of a team.
Qualifications
Bachelor’s Degree, Required.
1 year or more in customer service with issue resolution experience, Preferred.
Strong PC knowledge/skills, including spreadsheets and word‑processing software packages; Advanced, Required.
Basic understanding of business finance, controls, and metrics; Beginner, Required.
Job Category: Operations and Support
Compensation Information
Pay Type: Salaried
Minimum Pay Range: $56,000 per year
Maximum Pay Range: $56,000 per year
Benefits Information
For all full‑time positions, Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave. A tax‑advantaged 401(k) retirement savings plan is also available.
Ryder is proud to be an Equal Opportunity Employer and a drug‑free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).
#J-18808-Ljbffr
Shop Location: Rocky Mount, NC 27804
Shift/Schedule: Tuesday – Friday, 1:30 pm to 10:00 pm; Saturday 6:00 am to 2:30 pm
Salary: $56,000 – Paid Weekly
Strong Parts and Truck Repair knowledge. Bachelor's Degree Required
The Operations Management Trainee (OMT) is an 18‑month structured training program designed to develop leadership and operational knowledge. The position involves collaborating with different teams to gain insights into the business, processes, and strategies that align with customer retention and operational excellence.
This role provides an opportunity to apply problem‑solving skills to help make sound business decisions for the company.
With support, mentorship, and training from your managers and team members, and with a willingness to relocate, you will be prepared to advance in a successful career.
This is an excellent opportunity for a recent college graduate to start their career with a reliable and growing company.
If you’re motivated, coachable, and looking for a fast‑paced inclusive environment, you’ll find this a great fit. Competitive pay, rapid growth, a full benefits package, 401(k) employer match, and a share discount are included.
Essential Functions
Responsible for customer relationship activities, providing a quality customer interface, proactive customer management, issue resolution, and ensuring customer satisfaction.
Coordinate with the rental department to ensure maximum utilization while maintaining lease customer satisfaction.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads, ensuring policies and processes are followed to optimize costs.
Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure overall customer satisfaction.
Ensure accurate preventive maintenance scheduling, follow‑up, breakdown reporting, and vehicle status updates; oversee technician work planning for efficiency, training, and flexibility.
Additional Responsibilities
Relocation within the business unit at the conclusion of the training program is required.
Perform other duties as assigned.
Skills and Abilities
Detail oriented with excellent follow‑up practices.
Strong verbal and written communication skills.
Instills commitment to organizational goals.
Capable of multi‑tasking, highly organized, with excellent time‑management skills; able to prioritize work.
Flexibility to operate and self‑driven to excel in a fast‑paced environment.
Strong mechanical skills.
Effective interpersonal skills with excellent influencing abilities.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as part of a team.
Qualifications
Bachelor’s Degree, Required.
1 year or more in customer service with issue resolution experience, Preferred.
Strong PC knowledge/skills, including spreadsheets and word‑processing software packages; Advanced, Required.
Basic understanding of business finance, controls, and metrics; Beginner, Required.
Job Category: Operations and Support
Compensation Information
Pay Type: Salaried
Minimum Pay Range: $56,000 per year
Maximum Pay Range: $56,000 per year
Benefits Information
For all full‑time positions, Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave. A tax‑advantaged 401(k) retirement savings plan is also available.
Ryder is proud to be an Equal Opportunity Employer and a drug‑free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).
#J-18808-Ljbffr