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Bilingual Customer Service- Spanish Speaking Part-time

Melaleuca Inc., Idaho Falls, ID, United States


Overview
As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world‑class experience by answering inbound customer service calls from our customers.

You’ll become a part of a fast‑paced team dedicated to a feel‑good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values‑driven organization that treats employees with respect.

Responsibilities

Answer calls in a professional and courteous manner with a goal of having the customer feeling “delighted”

Analyze customer situations and determine viable options that will serve them best

Accurately place telephone orders offering specials, promotions and services that help meet customers needs

Work independently and professionally

Qualifications
Are you:

able to help customers in Spanish and English fluently

flexibility is a must in this position; full time is 20+ hours a week

proficient in keyboarding and computer skills

able to analyze problems

able to work fast paced and under stress

able to perform essential duties and responsibilities with efficiency and accuracy

able to handle confidential information

able to type 30+ WPM

Compensation

401(k) with contribution match

Tuition Reimbursement

Company profit sharing

Longevity bonuses

$100 free Melaleuca products every month

Opportunities for pay increases and promotions

Fun company events

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