Human Resources Information System (HRIS) Analyst (Business Systems Analyst II),
California State University-San Bernardino, San Bernardino, CA, United States
Job Summary
Under general supervision, the HRIS Specialist serves as a key technical resource within the Division of Human Resources, providing expertise and support across HR systems to improve efficiency, accuracy, and user experience. The Specialist administers core HR systems (PeopleSoft/CHRS, LMS platforms, and related HR technologies), ensures data integrity and security, supports implementations, and advances process automation.
Responsibilities
HRIS System Administration & Support
Serve as primary contact for HR system issues, enhancements, and end‑user support.
Coordinate daily operations of PeopleSoft/CHRS, LMS (CSULearn, SumTotal, LinkedIn Learning, Vector Solutions), and related HR technologies.
Ensure system security, permissions, and data integrity.
Oversee testing, upgrades, integrations, and troubleshooting.
Conduct audits and assign evaluation programs (e.g., NEOGOV Perform).
Deliver user training and documentation for HR systems.
Process Improvement & Automation
Identify inefficiencies and recommend workflow improvements.
Lead HR e‑forms and workflow transitions using AdobeSign, Smartsheet, and OnBase.
Collaborate with IT and HR teams to integrate tools and streamline document management.
Measure the impact of automation initiatives and recommend enhancements.
Data Management, Reporting & Analytics
Develop and maintain reports, dashboards, and data extracts using CHRS/PeopleSoft Query, SQL, Tableau, Smartsheet, and CIRS.
Conduct audits and ensure compliance with confidentiality and security requirements.
Provide workforce insights (e.g., retention, engagement, DEI, workforce planning).
Define KPIs and maintain metrics for HR leadership.
System Implementation & Project Management
Lead or support HRIS and third‑party system implementations.
Assist in developing project plans, managing milestones, and conducting UAT.
Partner with IT and the Chancellor’s Office on systemwide initiatives.
Change Management, Communication & Training
Assist in developing strategies and resources to support adoption of new systems.
Deliver communications, training guides, and knowledge sessions for HR stakeholders.
Promote system best practices and user confidence.
Perform other classification related duties as assigned, including completion of required training.
Minimum Qualifications, Required Education And Experience
Equivalent to a bachelor’s degree in a related field and two years of relevant experience. Additional experience that demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis. An advanced degree in a related field may be substituted for the required experience on a year‑for‑year basis.
Required Knowledge, Skills, And Abilities
Working knowledge of business systems analysis principles and practices, and skill in diagnosing problems and determining system issues.
Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects.
Strong communication and interpersonal skills to understand needs and priorities and foster strong relationships and effective communication to ensure alignment and project success.
Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
Strong analytical skills to evaluate user and business needs and accurately interpret data to develop sound conclusions and recommendations.
Proficiency in using applicable software applications and business systems.
Knowledge of university and IT policies, processes, and procedures, and data privacy regulations.
Ability to provide lead work direction and training to others.
Preferred Qualifications
Knowledge of data analytics and the ability to track, analyze, and report metrics clearly and concisely.
Demonstrate a solid ability to operate and utilize online courseware for developing communication and presentations.
Familiar and proficient in HR‑related systems and solutions such as Cherwell, CHRS/PeopleSoft, CIRS, CSULearn, CSURecruit, NeoGov Perform, P2P, PIMS, Tracker I‑9, ServiceNow, Smartsheet, and Tableau.
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere inside and outside the University.
Excellent communication skills; effectively communicate information clearly and understandably, both verbally and in writing, with thorough knowledge of English grammar, spelling, and punctuation.
Ability to interpret, communicate, and apply policies and procedures.
Demonstrated ability to maintain a high degree of confidentiality.
Excellent organizational and time‑management skills with the ability to operate with minimal supervision to set own priorities and coordinate multiple assignments with fluctuating and time‑sensitive deadlines.
Working knowledge of or ability to learn University infrastructure, policies, and procedures quickly.
Flexible and adaptable; resourceful, proactive problem‑solver who can anticipate the following steps, take the initiative, exercise discretion, and sound judgment.
Demonstrated skills in an institutional/educational environment, utilizing a customer‑oriented and service‑centered attitude.
Working skills and knowledge of human resource discipline principles, practices, and related regulations.
Demonstrated experience in developing and implementing human resources standards, policies, and procedures.
Strong analytical skills to evaluate and interpret data to develop sound conclusions and recommendations.
Strong communication and interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures.
Compensation & Benefits
Anticipated salary step placement: $6,492 monthly (Step 1). Classification salary range: $6,492 – $9,458 monthly (Step 1 – Step 20). The salary offered will take into account internal equity and experience among other factors.
Benefits include medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees also may participate in the fee‑waiver education program.
Statement of Commitment to Diversity
California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for all human experiences. We welcome people from all backgrounds and seek to include knowledge and values from many cultures. We will create, promote and maintain activities and programs that further understanding of individual and group diversity and develop policies that discourage intolerance and discrimination. California State University, San Bernardino is an affirmative action/equal opportunity employer. This position adheres to CSU policies against sex discrimination, sexual harassment, and sexual violence, including domestic violence, dating violence, and stalking. Completion of Sexual Violence Prevention Training is required within six months of assuming employment and on a two‑year basis thereafter.
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Under general supervision, the HRIS Specialist serves as a key technical resource within the Division of Human Resources, providing expertise and support across HR systems to improve efficiency, accuracy, and user experience. The Specialist administers core HR systems (PeopleSoft/CHRS, LMS platforms, and related HR technologies), ensures data integrity and security, supports implementations, and advances process automation.
Responsibilities
HRIS System Administration & Support
Serve as primary contact for HR system issues, enhancements, and end‑user support.
Coordinate daily operations of PeopleSoft/CHRS, LMS (CSULearn, SumTotal, LinkedIn Learning, Vector Solutions), and related HR technologies.
Ensure system security, permissions, and data integrity.
Oversee testing, upgrades, integrations, and troubleshooting.
Conduct audits and assign evaluation programs (e.g., NEOGOV Perform).
Deliver user training and documentation for HR systems.
Process Improvement & Automation
Identify inefficiencies and recommend workflow improvements.
Lead HR e‑forms and workflow transitions using AdobeSign, Smartsheet, and OnBase.
Collaborate with IT and HR teams to integrate tools and streamline document management.
Measure the impact of automation initiatives and recommend enhancements.
Data Management, Reporting & Analytics
Develop and maintain reports, dashboards, and data extracts using CHRS/PeopleSoft Query, SQL, Tableau, Smartsheet, and CIRS.
Conduct audits and ensure compliance with confidentiality and security requirements.
Provide workforce insights (e.g., retention, engagement, DEI, workforce planning).
Define KPIs and maintain metrics for HR leadership.
System Implementation & Project Management
Lead or support HRIS and third‑party system implementations.
Assist in developing project plans, managing milestones, and conducting UAT.
Partner with IT and the Chancellor’s Office on systemwide initiatives.
Change Management, Communication & Training
Assist in developing strategies and resources to support adoption of new systems.
Deliver communications, training guides, and knowledge sessions for HR stakeholders.
Promote system best practices and user confidence.
Perform other classification related duties as assigned, including completion of required training.
Minimum Qualifications, Required Education And Experience
Equivalent to a bachelor’s degree in a related field and two years of relevant experience. Additional experience that demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis. An advanced degree in a related field may be substituted for the required experience on a year‑for‑year basis.
Required Knowledge, Skills, And Abilities
Working knowledge of business systems analysis principles and practices, and skill in diagnosing problems and determining system issues.
Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects.
Strong communication and interpersonal skills to understand needs and priorities and foster strong relationships and effective communication to ensure alignment and project success.
Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
Strong analytical skills to evaluate user and business needs and accurately interpret data to develop sound conclusions and recommendations.
Proficiency in using applicable software applications and business systems.
Knowledge of university and IT policies, processes, and procedures, and data privacy regulations.
Ability to provide lead work direction and training to others.
Preferred Qualifications
Knowledge of data analytics and the ability to track, analyze, and report metrics clearly and concisely.
Demonstrate a solid ability to operate and utilize online courseware for developing communication and presentations.
Familiar and proficient in HR‑related systems and solutions such as Cherwell, CHRS/PeopleSoft, CIRS, CSULearn, CSURecruit, NeoGov Perform, P2P, PIMS, Tracker I‑9, ServiceNow, Smartsheet, and Tableau.
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere inside and outside the University.
Excellent communication skills; effectively communicate information clearly and understandably, both verbally and in writing, with thorough knowledge of English grammar, spelling, and punctuation.
Ability to interpret, communicate, and apply policies and procedures.
Demonstrated ability to maintain a high degree of confidentiality.
Excellent organizational and time‑management skills with the ability to operate with minimal supervision to set own priorities and coordinate multiple assignments with fluctuating and time‑sensitive deadlines.
Working knowledge of or ability to learn University infrastructure, policies, and procedures quickly.
Flexible and adaptable; resourceful, proactive problem‑solver who can anticipate the following steps, take the initiative, exercise discretion, and sound judgment.
Demonstrated skills in an institutional/educational environment, utilizing a customer‑oriented and service‑centered attitude.
Working skills and knowledge of human resource discipline principles, practices, and related regulations.
Demonstrated experience in developing and implementing human resources standards, policies, and procedures.
Strong analytical skills to evaluate and interpret data to develop sound conclusions and recommendations.
Strong communication and interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures.
Compensation & Benefits
Anticipated salary step placement: $6,492 monthly (Step 1). Classification salary range: $6,492 – $9,458 monthly (Step 1 – Step 20). The salary offered will take into account internal equity and experience among other factors.
Benefits include medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees also may participate in the fee‑waiver education program.
Statement of Commitment to Diversity
California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for all human experiences. We welcome people from all backgrounds and seek to include knowledge and values from many cultures. We will create, promote and maintain activities and programs that further understanding of individual and group diversity and develop policies that discourage intolerance and discrimination. California State University, San Bernardino is an affirmative action/equal opportunity employer. This position adheres to CSU policies against sex discrimination, sexual harassment, and sexual violence, including domestic violence, dating violence, and stalking. Completion of Sexual Violence Prevention Training is required within six months of assuming employment and on a two‑year basis thereafter.
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