Busser/Runner
Olympia Hospitality, Poughkeepsie, NY, United States
The Server Assistant safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become a loyal customer. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they ask you.
Responsibilities
Assist in getting expo line and carry‑out supplies ready for service.
Fill condiment containers, ice, and anything else needed for fast execution of meal running.
Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and proper plating procedures.
Up‑sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary.
Provide courteous guest service and respond to guest requests.
Be knowledgeable in POS to ring in order, if necessary.
Confirm the order by repeating back and clarify any doubts, food allergies, or guest concerns before sending the order to the kitchen.
Close guest checks to the appropriate form of payment and file in a safe place until end of shift.
Stock supplies daily: condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens.
Clean and stock refrigerators with juices, sodas, waters, and milk.
Skills Required
Provide high level customer service, communicate effectively with guests and team members, follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure; demonstrates very good phone skills.
Experience & Education
Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.
Benefits
Health coverage: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
Secure your future: 401K plan with discretionary yearly match.
Peace of mind: Paid group term life insurance for select positions, 50% shared cost short‑term disability, option to purchase additional employee paid life insurance.
Time for you: Robust PTO plan and 7 paid holidays to maintain work‑life balance. Earned wage access program.
Additional support: Employee Assistance Program (EAP), sober support network, and commitment as a recovery‑friendly workplace.
Perks: Exclusive hotel travel discounts and additional benefits may be available based on property‑specific locations.
The Olympia Companies is an equal‑opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
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Responsibilities
Assist in getting expo line and carry‑out supplies ready for service.
Fill condiment containers, ice, and anything else needed for fast execution of meal running.
Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and proper plating procedures.
Up‑sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary.
Provide courteous guest service and respond to guest requests.
Be knowledgeable in POS to ring in order, if necessary.
Confirm the order by repeating back and clarify any doubts, food allergies, or guest concerns before sending the order to the kitchen.
Close guest checks to the appropriate form of payment and file in a safe place until end of shift.
Stock supplies daily: condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens.
Clean and stock refrigerators with juices, sodas, waters, and milk.
Skills Required
Provide high level customer service, communicate effectively with guests and team members, follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure; demonstrates very good phone skills.
Experience & Education
Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.
Benefits
Health coverage: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
Secure your future: 401K plan with discretionary yearly match.
Peace of mind: Paid group term life insurance for select positions, 50% shared cost short‑term disability, option to purchase additional employee paid life insurance.
Time for you: Robust PTO plan and 7 paid holidays to maintain work‑life balance. Earned wage access program.
Additional support: Employee Assistance Program (EAP), sober support network, and commitment as a recovery‑friendly workplace.
Perks: Exclusive hotel travel discounts and additional benefits may be available based on property‑specific locations.
The Olympia Companies is an equal‑opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
#J-18808-Ljbffr