Specialist I, Costume Services – Marquee (Seasonal)
Universal Studios, Orlando, FL, United States
JOB SUMMARY:
Responsible for distribution, intake and cleaning of costumes. Provide exemplary service to our internal guests. Assist with all aspects of costuming to include daily operations, parades, shows, meet and greets, events and any productions.
MAJOR RESPONSIBILITIES:
Provide exemplary service while distributing costumes to performers daily. Complete costume presets for next day offerings, ensuring all costume pieces are present and show‑ready for the performer. Deliver and pick up any costumes from venues, events, etc. Track all costumes going in and out using the inventory tracking system (Invotech). Tag any costumes for repair. Notify leads/leadership of any costumes that need repair or any missing pieces.
Clean and maintain all costume pieces through hand washing, machine washing, and spot cleaning, which includes character head cleaning. Prepare costumes to be scanned and sent out to Dry Cleaning and/or B2 Laundry Services. Fold, iron (when needed), and put away all costume pieces that come from laundry.
Quality‑control all costume pieces between serving guests. Check all assigned lines to ensure costumes meet a high standard of quality. Note any missing items, missing buttons, rips, stains, etc. Partner with the inventory team on inventory shortfalls.
Maintain a clean and clutter‑free environment. Dust and vacuum daily to keep areas debris‑free. Empty trash bins and pick up items off the floor to avoid slips and falls. Organize all shelves and storage spaces to prevent loss and present a professional image to guests and partners.
Accurately complete daily paperwork, including DSR, repairs, missing items, cleaning logs, etc.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team‑member involvement activities.
Perform other duties as assigned.
EDUCATION:
High school degree or GED.
EXPERIENCE:
1 year experience with basic costume knowledge and repair.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE
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Responsible for distribution, intake and cleaning of costumes. Provide exemplary service to our internal guests. Assist with all aspects of costuming to include daily operations, parades, shows, meet and greets, events and any productions.
MAJOR RESPONSIBILITIES:
Provide exemplary service while distributing costumes to performers daily. Complete costume presets for next day offerings, ensuring all costume pieces are present and show‑ready for the performer. Deliver and pick up any costumes from venues, events, etc. Track all costumes going in and out using the inventory tracking system (Invotech). Tag any costumes for repair. Notify leads/leadership of any costumes that need repair or any missing pieces.
Clean and maintain all costume pieces through hand washing, machine washing, and spot cleaning, which includes character head cleaning. Prepare costumes to be scanned and sent out to Dry Cleaning and/or B2 Laundry Services. Fold, iron (when needed), and put away all costume pieces that come from laundry.
Quality‑control all costume pieces between serving guests. Check all assigned lines to ensure costumes meet a high standard of quality. Note any missing items, missing buttons, rips, stains, etc. Partner with the inventory team on inventory shortfalls.
Maintain a clean and clutter‑free environment. Dust and vacuum daily to keep areas debris‑free. Empty trash bins and pick up items off the floor to avoid slips and falls. Organize all shelves and storage spaces to prevent loss and present a professional image to guests and partners.
Accurately complete daily paperwork, including DSR, repairs, missing items, cleaning logs, etc.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team‑member involvement activities.
Perform other duties as assigned.
EDUCATION:
High school degree or GED.
EXPERIENCE:
1 year experience with basic costume knowledge and repair.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE
#J-18808-Ljbffr