Wait Staff
MSG Entertainment Holdings, LLC, New York, NY, United States
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com .
Who are we hiring?
During Arena events, the Wait Staff provides beverage service to guests at tables and assists with any food or general event related guest inquiries. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience.
What will you do?
Set up club space prior to event andmaintaincleanliness of space during event to include re-setting tables and stations asrequired
Takeaccuratebeverage order and deliver beverages to guests ina timelyand courteous manner
Handle credit card transactions, ensuring charges areaccurateand returning correct change to guests
Address any guest questions or concerns, escalating to Supervisor as needed
Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines
Provide excellent customer service to guests and for serve food and beverages to guests ina timely,courteousandaccuratemanner
Responsible for checking identification of guests to ensure they are of legal age to consume alcoholic beverages
Able to walk and stand during the entire shift andassistingwith set up of the dining room and other work areas
Maintains the cleanliness of assigned work area andassistwith all guest service functions
Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
What do you need to succeed?
Minimum of 2 years Food & Beverage experience in a front of house role
Food & Beverage product knowledge; Proper knowledge of New York State Board of Health Food and alcohol handling rules a plus
Work well under pressure and have a professional appearance and demeanor. This person must havegood communicationskills, a commitment to high-quality customer service and be able to handle the high-pressure environment
Prior waitstaff experiencerequired.
Proven ability to listen, understand and communicate effectively
Commitment to guest service and ability to handle a high-energy environment
Experience using POS system
Available to work flexible hours
Special Requirements
Able to walk and stand during the entire shift
Must be of legal age to serve alcohol
This position works nights,weekendsand holidays.
Hourly Pay Range
$20.60 — $20.60 USD
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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Who are we hiring?
During Arena events, the Wait Staff provides beverage service to guests at tables and assists with any food or general event related guest inquiries. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience.
What will you do?
Set up club space prior to event andmaintaincleanliness of space during event to include re-setting tables and stations asrequired
Takeaccuratebeverage order and deliver beverages to guests ina timelyand courteous manner
Handle credit card transactions, ensuring charges areaccurateand returning correct change to guests
Address any guest questions or concerns, escalating to Supervisor as needed
Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines
Provide excellent customer service to guests and for serve food and beverages to guests ina timely,courteousandaccuratemanner
Responsible for checking identification of guests to ensure they are of legal age to consume alcoholic beverages
Able to walk and stand during the entire shift andassistingwith set up of the dining room and other work areas
Maintains the cleanliness of assigned work area andassistwith all guest service functions
Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.
What do you need to succeed?
Minimum of 2 years Food & Beverage experience in a front of house role
Food & Beverage product knowledge; Proper knowledge of New York State Board of Health Food and alcohol handling rules a plus
Work well under pressure and have a professional appearance and demeanor. This person must havegood communicationskills, a commitment to high-quality customer service and be able to handle the high-pressure environment
Prior waitstaff experiencerequired.
Proven ability to listen, understand and communicate effectively
Commitment to guest service and ability to handle a high-energy environment
Experience using POS system
Available to work flexible hours
Special Requirements
Able to walk and stand during the entire shift
Must be of legal age to serve alcohol
This position works nights,weekendsand holidays.
Hourly Pay Range
$20.60 — $20.60 USD
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.
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