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Quality Control Manager

Imperialsports, Bourbon, MO, United States


Imperial is seeking a Quality Manager to join our Quality team and help drive consistency, accountability, and continuous improvement across our manufacturing operations. This role is ideal for a hands‑on quality leader who can balance day‑to‑day quality execution with broader process improvement efforts. The Quality Manager will help oversee quality systems, support internal auditing and corrective actions, partner closely with production leadership, and reinforce a culture where quality is built into every step of the process.

Salary:

$45,000 - $55,000

Full Time

Location:

Bourbon, Mo.

What You’ll be Doing

Support and help manage the day‑to‑day quality function across manufacturing operations

Lead quality investigations, root cause analysis, and corrective/preventive action efforts

Partner closely with production, operations, and leadership teams to resolve quality issues and improve consistency

Monitor product and process quality performance, including trends, defects, rework, and customer concerns

Help maintain and improve quality systems, procedures, work instructions, and documentation

Assist in internal audits, compliance activities, and process reviews to ensure standards are being followed

Coach and support quality staff, helping develop stronger inspection practices and decision‑making

Reinforce quality expectations on the production floor through routine presence, communication, and follow‑up

Identify opportunities for continuous improvement related to product quality, workflow, and defect reduction

Support customer issue resolution and help ensure timely, thorough responses to quality‑related concerns

Track and report key quality metrics to leadership, offering insights and recommendations for improvement

Help bridge tactical floor‑level quality execution with larger departmental and business quality goals

What We Need

2+ years of quality experience in manufacturing, production, or a related operational environment

Prior leadership or supervisory experience within quality or production roles

Strong understanding of quality systems, inspections, audits, documentation, and corrective action processes

Experience with root cause analysis and continuous improvement methodologies

Ability to identify trends, solve problems, and make practical recommendations that improve quality performance

Strong cross‑functional communication skills with the ability to work effectively with operations and leadership

Comfortable being highly visible on the production floor and addressing issues in real time

Strong organization and follow‑through skills with the ability to manage multiple priorities

Proficiency in Microsoft Office and quality reporting/documentation tools

Experience in apparel, print, embroidery, light manufacturing, or consumer products environments is a plus

Exposure to ISO, audit readiness, or formal quality management systems is preferred

Physical Requirements

Ability to sit or stand for extended periods of time while working at a computer or workstation

Ability to use hands and fingers to operate standard office equipment, including computers, phones, and keyboards

Ability to communicate effectively in person, by phone, and via electronic communication

Occasional ability to lift and/or move up to 25 pounds

Ability to move throughout the facility, including walking, bending, and reaching as needed

Visual acuity sufficient to read screens, documents, and reports

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits

401(k) with company match

Health care (medical, dental, vision)

Employee Assistance Program

PTO (vacation, personal days, and 9 company holidays)

Opportunities for continuing education and professional growth

Employee product discounts

Free hats

Imperial is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.

To apply, please click “apply” or reach out for additional information! We look forward to meeting with you.

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