Senior Problem Management Lead - Root Cause & Stability

ASM Research, An Accenture Federal Services Company, is seeking a Problem Management Lead in Des Moines, Iowa, to oversee the end-to-end problem management function. This role includes managing the entire problem lifecycle, driving root cause analysis, and influencing corrective actions across the organization. The ideal candidate will possess a Bachelor’s degree, at least 8 years of experience in IT service management, and strong communication skills. A Secret clearance and U.S. citizenship are required for this position.
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