Senior IT Problem Management Lead

ASM Research, An Accenture Federal Services Company is seeking a Problem Mgmt. Lead / Problem Manager, Senior in Richmond, Virginia. The role focuses on managing the end-to-end problem management function to eliminate recurring incidents impacting critical IT services. Responsibilities include leading root cause analysis, applying ITIL practices, and collaborating across teams. Ideal candidates have 8+ years experience, a relevant bachelor's degree, and strong communication skills. Salary ranges from $130k to $164,105, based on multiple factors.
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