Senior IT Problem Manager

ASM Research, An Accenture Federal Services Company is hiring a Problem Mgmt. Lead in Jacksonville, Florida. This senior role means leading the problem management function to analyze and resolve recurring incidents that affect mission-critical IT services. You will work closely with teams to manage the problem lifecycle and employ ITIL-aligned practices to implement permanent fixes. Candidates should possess a Bachelor's in a relevant field and typically have 8+ years in IT service management. A Secret clearance is required.
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