Senior Problem Manager, IT Service Stability Lead

ASM Research, An Accenture Federal Services Company in Phoenix, Arizona is seeking a Problem Management Lead to oversee the entire problem management function, ensuring the elimination of recurring incidents in IT services. This role demands 8+ years in IT service operations, a strong grasp of ITIL principles, and the ability to work with both technical and non-technical stakeholders. A Bachelor's degree is essential, along with U.S. citizenship and eligibility for a Secret clearance. The compensation for this position ranges from $130,000 to $164,105.
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